ThoughtSpot AI-Powered Analytics - Enterprise Edition

What do you like best about the product?

I have found Thoughtspot really easy to use. It's intuitive and easy to set up data dashboard and look for insights. I really like the Thoughtspot university, which helped me find more functions and uses in the beginning. Very inspirational.

What do you dislike about the product?

I wish more teams in my company would use it as it's easy to set up.

What problems is the product solving and how is that benefiting you?

Time saving and getting data insights quickly. Allowing me to share & provide regular updates & insights with other team members too.

What do you like best about the product?

ThoughtSpot is helpful in capturing analytics for my team. I love the ease of use and the ability to have several data modules available at once.

What do you dislike about the product?

No issues at this time. I have only been using it for a few months now and have not had any issues.

What problems is the product solving and how is that benefiting you?

ThoughtSpot allows me access to several data modules all at once. This allows me the ability to speak to data on meetings when questions are asked.

What do you like best about the product?

ThoughtSpot is magnificent in managing the search options, where it offers responses to all queries raised
The software empowers all users, even those that are non technical to conduct searches effortlessly
ThoughtSpot has the ML or AI support that offers robust anomalies detection support and no manual digging
The program operates through the support of multiple data sources, and which facilitates users with more information
The searches from this app are handled speedily and accurately, saving on time
The deployment process functions both on premise or cloud and this supports of forms of businesses

What do you dislike about the product?

ThoughtSpot have issues with visualization customization, which would facilitate better on searches
The tool has an expensive licensing fee that costs more to users

What problems is the product solving and how is that benefiting you?

ThoughtSpot delivers instant answers to users, where no delays or wait time when search is done
The tool creates performance efficiency, which entails real time solutions to all the queries raised, and no manual spreadsheet required
The tool has powerful data connectors that ensures our company has updated and timely responses to all queries raised
We capture real time insights regarding every single department or service provider in a company, and this makes it effective to detect anomalies
There is no barriers for the non technical users ti access answers that concerns the
The program is embedded in the customer support tools, ensuring that we completely address all the challenges that ails our clients

What do you like best about the product?

Natural Language Search allows users to query data using plain English, significantly reducing analysis times from hours to minutes. This makes self-service analytics accessible to non-technical stakeholders.

Real-Time Queries are possible through a live connection to the Redshift warehouse on AWS, providing almost instant results even when working with hundreds of billions of rows.

Security and Governance are enhanced with Role-Based Access (RBA) and Row-Level Security (RLS), giving Thoughtspot a compliance advantage and reducing the complexity often found in other BI solutions.

Scalability for Enterprise Loads is another strength, as the system is designed to manage massive and complex datasets from numerous data sources. Its cloud-native architecture helps avoid the performance issues that can occur with legacy BI tools.

The Unified Workflow Ecosystem is also notable. Analyst Studio brings together SQL, Python, R, and visualizations in a single environment, which greatly boosts productivity and supports end-to-end analysis without losing context.

What do you dislike about the product?

High and Opaque Pricing Policy: ThoughtSpot’s custom-quoted pricing model can be a shock to BI budgets, particularly for those looking to embed or scale the platform, with costs exceeding $500K annually for large-scale deployments. In contrast to Power BI’s affordable per-user tiers or Tableau’s transparent licensing, ThoughtSpot’s pricing can feel unpredictable and may pose a significant barrier for smaller startups and SMBs.

Limited Visualization and Customization Options: The dashboards lack the refinement and variety found in Tableau’s or Power BI’s advanced charting capabilities. ThoughtSpot’s auto-generated visuals often appear basic and can feel sluggish during in-depth analysis. The user interface can be tedious, making it less suitable for presentation-ready reports when compared to the pixel-perfect designs offered by competitors.

AI and NLP Limitations in Real-World Scenarios: The natural language search feature may struggle with complex or nuanced queries unless there is substantial upfront modeling. It lags behind tools like Sigma, which offer spreadsheet-like intuitiveness, or newer options like Zenlytic for genuine ad-hoc exploration. Achieving true self-service still requires a dedicated data professional team to ensure complete output accuracy, unlike Power BI Copilot’s broader capabilities.

Performance Glitches and Stability Issues: While ThoughtSpot is fast for live queries and individual answers, liveboards (dashboards) can become laggy or unresponsive when handling massive datasets and numerous visualizations during exploratory work. This stands in contrast to Tableau’s reliable rendering or Looker’s efficient query handling.

There are also several feature gaps and occasional bugs, which can make ThoughtSpot less dependable for high-stakes, real-time enterprise use compared to other well-established alternatives.

What problems is the product solving and how is that benefiting you?

ThoughtSpot is addressing the 'last-mile' challenge in business intelligence. Previously, our business users often had to wait days or even weeks to get the answers they needed. With the introduction of natural language search, they can now simply ask questions in plain English or use a point-and-click interface to receive answers within seconds, even when working with hundreds of billions of rows. Since deploying ThoughtSpot, the number of analysis requests has dropped by 800%, now averaging just 10 to 15 requests per month. This shift has enabled us to reclaim 70-75% of our business intelligence engineering team's time for more valuable work.

What do you like best about the product?

ThoughtSpot is an excellent tool for search purposes, allowing us to ask any question and receive immediate, visualized answers. The platform has removed technical barriers that could otherwise lead to poor search results. One of its standout features is the AI-powered SpotIQ, which automatically provides alerts about anomalies or trends within the system. We have benefited from its impressive predictive capabilities, which have helped us identify potential issues that could impact our search performance. ThoughtSpot also supports data connectivity, working seamlessly with various cloud warehouses to simplify analytics. Its enhanced analytics are further improved by the ability to connect or embed with other applications, making it more efficient to manage searches and discover new insights. Additionally, the app is mindful of governance, offering controlled access and data encryption to ensure purposeful data management.

What do you dislike about the product?

ThoughtSpot uses a costly pricing structure, with expenses rising as query consumption increases. Additionally, the app does not offer strong customization options, particularly when it comes to search visualization, which often requires a certain level of expertise.

What problems is the product solving and how is that benefiting you?

ThoughtSpot has greatly enhanced our data analytics processes by implementing effective search algorithms that gather information from various sources. The app’s real-time data search and analytics capabilities accelerate our decision-making, allowing us to act quickly and confidently. We are able to bridge existing gaps related to data accessibility, KPIs, and predictive algorithms for business performance and growth. ThoughtSpot’s analytical features are highly scalable, efficiently managing large volumes of data across different infrastructures. The introduction of SpotIQ makes it simple to ask questions and receive instant, accurate insights. Additionally, the program is built with a strong focus on security and governance, ensuring audit logs are maintained, identity management is handled properly, and systematic role-based access is enforced.