
Overview

Product video
Okta Workforce Identity delivers a unified identity security platform that protects customer environments before, during, and after authentication and with continuous assessment of user and session risk. By offering an integrated and multi-layer security approach that enables you to view, monitor, and remediate more easily, Okta helps reduce the likelihood of breaches and compliance challenges in your organization with features including:
- Single Sign-On: Secure cloud single sign-on that IT, security, and users will love. Deploy SSO across applications, including AWS SSO.
- Universal Directory: One directory for all your users, groups, and devices.
- Lifecycle Management: Automate management of the employee lifecycle, including provisioning of users and groups into AWS SSO.
- Adaptive Multi-Factor Authentication: Protect your organization with an intelligent, phishing-resistant authentication.
To help you more easily plan and progress along your unique identity security journey, Okta has introduced solution-based packages, Okta Workforce Identity Suites, that match your identity security needs so that you can realize the value of Identity sooner. The four suites are:
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Starter: Starting your Identity journey? Put a strong foundation in place. Includes: Universal Directory, Workflows (5 flows), Single Sign-On, Multi-Factor Authentication (MFA)
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Essentials: Want to keep Identity at pace with growth? Get more must-haves. Includes everything in Starter plus: Workflows (50 flows), Adaptive MFA, Lifecycle Management, Access Governance, Privileged Access. The Essentials Suite can be scaled back for access management or governance needs only. Inquire for details.
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Professional: Looking to scale? Add device access & AI-powered intelligence. Includes everything in Essentials plus: Workflows (unlimited flows), Device Access, Identity Threat Protection with Okta AI, Identity Security Posture Management, Sandbox. Inquire for pricing.
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Enterprise: Need end-to-end security? Leverage real-time detection and response. Includes everything in Professional plus: API Access Management, Access Gateway, Machine-to-Machine Tokens. Inquire for pricing.
For more details on pricing, check the pricing section or visit the Okta website: https://www.okta.com/pricing . Note that all suites require an $1,500 annual contract minimum and are billed annually. Suites can be enhanced with further add-ons which can be viewed on the Okta website: https://www.okta.com/pricing/add-ons .
For Professional, Enterprise or other Custom Configurations or Volume Pricing via Private Offer, please contact us at: <www.okta.com/awsmarketplace >.
Highlights
- Turn Identity into a business advantage: Empower your people, protect your organization, and accelerate your business with an Identity-first security solution built for todays dynamic workforce.
- Build the tech ecosystem of your choice: Never again worry about building or maintaining your SSO integrations. Okta takes care of that with the largest network of over 7000 pre-built cloud and on-prem apps available, so you can build the tech ecosystem you need, and set up access immediately.
- Okta Workforce Identity Suites: Mature your identity security with the Okta Workforce Identity Suites, solution-based packages. These suites provide paths to mature your identity posture, in phases - without the complexity of selecting individual tools.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Starter - 100 users | Starting your Identity journey? Put a strong foundation in place. | $7,200.00 |
Essentials - 1,000 users | Want to keep Identity at pace with growth? Get more must-haves | $204,000.00 |
Vendor refund policy
All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.
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Software as a Service (SaaS)
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Through our expert teams and robust digital resources, we ensure you can always access urgent and proactive support, whenever and however you need it, anywhere in the world. Access the Okta Community to get help, engage with us and your peers, submit product requests, and access the key resources you need to drive success. We offer support packages that are aligned to your requirements to give you the power of choice. For additional information please visit https://support.okta.com/help . For additional information please visit https://support.okta.com/help . You can also email support@okta.com .
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Standard contract
Customer reviews
Daily access has been secured while sensitive work data remains simple to verify
What is our primary use case?
Okta Platform is essentially the gateway for everything we do. We have the Okta app on our phones and computers, and it is the only way we can access any of our interfaces on a day-to-day basis, including work messaging on Slack or any of our apps. We go through Okta FastPass to gain access. Every 60 days, I have to reset that on my phone by logging out of everything, doing Face ID, and verifying my credentials before I can log back in and keep everything secure. Additionally, we have to update our password every 180 days or so. I basically start my day every morning with Okta identification or verification.
Okta Platform helps to secure access to cloud infrastructure, APIs, containerized workloads, and AI generative AI services. It pairs well with some of the AI tools we use. I even have a verification method for ChatGPT and Glean, which is another AI interface. Okta Platform essentially applies to anything I use on a day-to-day basis. I do not get any pop-ups throughout my day, which indicates that it is securing the interface or network I am using or even just the application.
Okta Platform protects our benefits and payments app through Workday , so it definitely protects my benefits, my pay information, and any type of personally identifiable information such as first name, last name, and Social Security number.
What is most valuable?
Ease of use is what I value most about Okta Platform. It is not difficult to learn or navigate. Once you have a username and password, you can have your computer memorize it. On my phone, I use Face ID so that I am not having to type in my password every single time, but it does make things very secure. If I ever were to leave my laptop anywhere by accident and not be able to recover it that same day, I would be able to trust that it would block anybody from getting access to anything because that is something you have to log into every day. Ease of use and the ability to trust the product are what I value most.
Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs. I have to verify myself for every single tab. If there were a way to recognize that I already verified myself on that URL or domain and just give me access to the rest of the tabs instead of having to click one by one, that would be an improvement.
What needs improvement?
Okta Platform does not recognize when I have already verified myself once on my HubSpot login across multiple tabs. I have to verify myself for every single tab. If there were a way to recognize that I already verified myself on that URL or domain and just give me access to the rest of the tabs instead of having to click one by one, that would be an improvement.
For how long have I used the solution?
I have been using Okta Platform for at least five years.
What do I think about the stability of the solution?
Okta Platform does not lag. The only thing that might happen every once in a while is that I will click Okta FastPass, it will spin, I will click submit, and then nothing will happen. I just have to refresh my tab and then do it again. However, that happens pretty infrequently.
What do I think about the scalability of the solution?
Okta Platform definitely supports our whole company, which is not small at all. It is good to know that it can support both smaller and larger teams.
How are customer service and support?
I have not had to contact Okta's technical support or customer support, which is probably a good thing.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I have used Cloudflare in the past. I know it is not really a direct competitor, but that is maybe the only thing else that I would mention.
How was the initial setup?
I did not do the initial deployment, but when I was first brought on, I had to go through the whole setup of everything to tie to my email address and all my information to be a verified user on the account for Okta Platform through HubSpot. It was pretty easy. I had to set it up on my phone, download the app, and scan the QR code. It was pretty simple on both my laptop as well as my phone.
What other advice do I have?
Okta Platform does not protect non-human identities in my environments.
Unified sign-on has reduced daily logins and simplifies secure access to critical apps
What is our primary use case?
My use cases for Okta Platform involve having a single place for authentication, as my company requires it for all of our applications that we use with our organization, which includes SAML and SSO . It's a critical piece for authentication, and the token generally lasts about eight hours based on our company's configuration, allowing us to sign in once a day and eliminating the need to enter credentials multiple times for different applications. Okta Platform authentication is essential because it minimizes the hassle of signing into multiple applications while maintaining security. Essentially, all my critical apps are secured with Okta Platform, which also provides features like second-factor authentication through cell phone verification or facial recognition. Overall, it's very functional and an integral part of our business processes.
Regarding how Okta Platform helps secure access to cloud infrastructure, APIs, containerized workloads, or AI services in our architecture, I can't provide an authoritative answer on how security is hardened since I wasn't involved in that aspect. However, I know that it provides security. My company has been using it for four years without plans to change because it remains secure, even as we increase our internal applications and expose some to clients.
The workloads secured by Okta Platform are hosted across multiple cloud providers, including AWS , Azure , and some GCP, so it encompasses all of those.
For AWS , we have integrated EC2 instances with Okta Platform, and I'm not sure about other services or buckets related to the things you mentioned, such as Amazon Voice.
What is most valuable?
I see the benefits of Okta Platform immediately upon deployment, as it saves time. Dealing with multiple authentications without a federated system is time-consuming, requiring different passwords for different applications, which is a hassle. As soon as Okta Platform was implemented, there was an immediate improvement in the ease and speed of secure authentication.
Personally, I have noticed measurable security and operational improvements since implementing Okta Platform, primarily due to the ease of access it provides in a more secure manner while saving time.
What needs improvement?
What I dislike about Okta Platform is that sometimes there has been some downtime. It doesn't happen often, but ironically, it did occur on a day I knew this call was coming, leading to a brief period when Okta Platform authentication didn't work. We had to rely on third-party IT support to resolve it. When this happens, it stops us from accessing what we need until the issue is fixed.
I have to mention some occasional downtime with Okta Platform. It doesn't occur very often, but when it happens, it's crucial because you can feel stuck without it.
For how long have I used the solution?
I have been working with Okta Platform for just over four years.
What do I think about the stability of the solution?
Regarding stability, there hasn't been much to note aside from some occasional downtime, but I appreciate the different options provided by Okta Platform for verification. You can manually enter a password, use push notifications, or facial recognition, which can be more convenient depending on the context, whether mobile or at a desk.
What do I think about the scalability of the solution?
I believe Okta Platform has been scalable. My company has integrated all major applications, and it has supported our growth without issues.
How are customer service and support?
I've contacted internal company IT support a few times while learning the intricacies of Okta Platform, but I've never reached out to Okta Platform's direct customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
My organization hasn't tried any alternatives to Okta Platform, and I personally haven't had the need to seek them out. Some people look for alternatives such as password managers, but those are not the same. Implementing a solution such as Okta Platform isn't straightforward without a team behind it, so once it was working here, there wasn't a felt need to explore other options. I'm unsure of what the previous system was, but I believe they considered Cisco Duo at one point without ultimately proceeding.
How was the initial setup?
The initial deployment of Okta Platform was easy and without any significant bumps, as far as I know.
What about the implementation team?
The deployment of Okta Platform involves a lot of collaboration across the security team, working with the CISO to ensure adherence to standards such as SOC and FINRA. Though technically it's not a one-person job, my company wouldn't implement it that way either, as there is always a team behind it.
What other advice do I have?
I probably don't think of anything else, as Okta Platform does what it intends to do. Given my experience in the field, I recognize that these tools work well, but they're only as effective as their configuration and security hardening. My company has done an excellent job with Okta Platform, and I feel it's a quality product because it effectively integrates single sign-on and SAML authentication.
I'm not entirely sure if our organization uses Okta Platform to protect non-human identities, such as service accounts or AI agents, as we've rolled out chatbots and are developing them. I can't confidently answer that question.
Okta Platform does help address specific industry or regulatory requirements, such as those in healthcare and financial services, for both our organization as an outsourced IT service provider and internally when accessing platforms.
On my end, there are updates from time to time for apps on mobile devices or operating systems that need to be addressed, but company policies manage updates for company-owned workstations, so it's not too burdensome.
I'm not aware of any formal partnerships with Okta Platform in my department, so I can't speak to that.
I would rate this review an 8 overall.
Strong SSO and Robust MFA for a More Secure Environment
Secure, Easy Access Across PC and Mobile with Okta
Single specialist has managed smooth deployment and supports reliable access control
What is our primary use case?
I work for a review website for enterprise IT. We publish reviews for other people to read, either publicly or anonymously. We also work directly with Okta Platform , and they are interested in user feedback regarding what people like and what people dislike about their product. I am actively using Okta Platform .
What is most valuable?
Okta Platform team told us about a feature called Universal Directory. I have tried using it.
What do I think about the stability of the solution?
Okta Platform performs well regarding stability, lagging, crashing, and downtime.
What do I think about the scalability of the solution?
Okta Platform can be scaled across different applications, platforms, and even for dashboard missions. It performs well regarding scalability.
Which solution did I use previously and why did I switch?
I have not tried using any alternatives to Okta Platform or similar solutions.
How was the initial setup?
Okta Platform pricing and deployment are easy.
What about the implementation team?
One person can handle the deployment for a new client. Deploying Okta Platform does not require any maintenance on my end.
What other advice do I have?
I do not have any partnerships with Okta Platform; I am just a customer. I will refer Okta Platform if scenarios arise. If anyone asks for a suggestion, I will definitely suggest Okta Platform. I would give Okta Platform a rating of nine out of ten because no software deserves a perfect score, but Okta Platform comes very close.