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Okta Platform
Secure your employees, contractors, and partners - wherever they are. Covers every part of the Identity lifecycle, from governance, to access, to privileged controls.
Reviews (1333)
Laercio Simoes
Secure user access has simplified large-scale authentication for millions of banking customers
Reviewed on Jul 15, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Okta Platform is for authenticating users, specifically in user authentication.
I use Okta Platform for authenticating users in web applications. I have used it for Naranja X, which is a mobile bank in Argentina that has about 11 million users on our platform, and we are using Okta Platform to authenticate users. Recently, I have also used it for Ernst & Young to authenticate employees to access the internal platform.
I do not have anything unique to add about my main use case with Okta Platform; I have a lot of users to connect to a platform. Normally, it is a simple use case involving authenticating users and two-phase authentication.
What is most valuable?
The best features Okta Platform offers include an API that is very easy to use for creating new customers, setting up, and customizing for our use cases. I do not see any unique features, but the basic features are well-done.
The API makes my work easier because it is very simple to use for our web and mobile applications to connect them. Our applications are built using Next.js with a back-end in Node.js or Python, and it was very simple to integrate. I have used Cognito and Auth0 before and do not see any big difference, but Okta Platform does the basic things well.
Okta Platform has impacted my organization positively by providing much better security, as it implements the best patterns for security. I do not need to worry about implementing authentication myself, which is very simple and much more efficient as a solution since I just call the API and everything is done. I do not need to have code replication across several services. The user experience for administration is very easy, making it simple to manage the platform, create a client, add or remove customers, and understand the logs of what is happening inside authentication. For end-users, it works and offers a very simple, comprehensive solution for authentication.
What needs improvement?
I would like to see Okta Platform become simpler for users, as I think that is the most important thing. I am an experienced engineer with 35 years of experience, but it could become simpler for new engineers who are just starting and building applications using LLMs. An IM supervisor integration with Cloud Code could improve integration with agent functions.
I cannot think of any improvements needed for Okta Platform at the moment; I think what it has is very great.
For how long have I used the solution?
I have been working in my current field for about 35 years.
What do I think about the stability of the solution?
In my experience, Okta Platform is stable; I have had no downtime with the platform in our use case.
I have not conducted any specific evaluation for performance or availability with Okta Platform, but the performance is good, and everything is fast. You do not need to think about performance with Okta Platform; it just works.
What do I think about the scalability of the solution?
Okta Platform's scalability seems good; I have 11 million users on the platform, with about 500,000 online at the same time, and everything works well without any issues regarding scalability.
How are customer service and support?
I have not needed to contact customer support for Okta Platform because everything works for me. When there are issues, it has been another team handling the situation, and as far as I know, everything works fine without issues.
Which solution did I use previously and why did I switch?
Before using Okta Platform, we previously utilized Auth0, and we switched from Auth0 to Okta Platform due to pricing reasons.
Before choosing Okta Platform, I evaluated other options including Auth0, Cognito, and Google Cloud IAM, as well as considering creating our own internal platform for authentication. After assessing the best options, I selected Auth0 and Okta Platform, and eventually switched to Okta Platform after their commercial team proposed a better price for our company.
What was our ROI?
I do not have metrics on the return on investment from Okta Platform, but I know that it works because everyone is happy with the solution implemented, even though I do not focus on the numbers for my organization.
What other advice do I have?
Regarding Okta Platform's AI capabilities, you have an expectation of 100 percent accuracy and reliability. I think that is relatively easy if you have an IMCP for Okta Platform that guarantees everything is working. It is another aspect that should not require thought; it should just work seamlessly for authentication implementations.
Okta Platform helps secure access to APIs, containers, and Kubernetes in our architecture. However, I do not have any AI services in our production environment yet.
My advice for others looking into using Okta Platform is that it is a great solution that works well, but they should pay attention to the cost. With a lot of users on the platform, it could get expensive, so they should do the math to see if it works for their specific use case. Overall, for features, I think Okta Platform is satisfactory and usable without problems. I would rate this review a 9 out of 10.
Sairam K.
Reliable Enterprise IAM and Seamless API Integration
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
It’s an all-in-one platform, and I really love the integration. It also tracks location, which is helpful.
What do you dislike about the product?
Nothing much looks good for now, even though all the features seem to be up to date.
What problems is the product solving and how is that benefiting you?
We used to struggle with manually provisioning developer access across dozens of internal tools, AWS accounts, and staging environments, and that often pushed new engineer onboarding back by several days.
Now we rely on Okta’s single sign-on (SSO) and automated lifecycle management to grant or revoke access immediately based on team roles.
As a result, onboarding time has dropped from about 3 days to under an hour. We also have centralized visibility into who can access our sensitive infrastructure, and we’ve seen a significant reduction in password-reset tickets for our IT and DevOps teams.
Now we rely on Okta’s single sign-on (SSO) and automated lifecycle management to grant or revoke access immediately based on team roles.
As a result, onboarding time has dropped from about 3 days to under an hour. We also have centralized visibility into who can access our sensitive infrastructure, and we’ve seen a significant reduction in password-reset tickets for our IT and DevOps teams.
Carmen D.
Everything Employees Need in One Place
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
I love that it makes everthything accesible to the employee in one place
What do you dislike about the product?
The use of it on the phone is terrible , and very low
What problems is the product solving and how is that benefiting you?
It helps me see all my items in one place I dont have to switch apps
David B.
Easy to Use and Integrate Across Mobile and Desktop
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
Easy to use and very easy to integrate into our system. Users have very few challenges with it. Easy to use on mobile or desktop as well for users.
What do you dislike about the product?
Load time can be tricky at times, or having to refresh items due to not loading properly or timing out.
What problems is the product solving and how is that benefiting you?
Ability to authenticate users and securely confirm data
Maulik V.
Okta Makes IAM and SSO Seamless with Strong, Easy-to-Deploy MFA
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
What I like best about Okta is how it simplifies identity and access management without adding unnecessary complexity. The platform is intuitive, integrates with a wide range of applications, and makes user provisioning and Single Sign-On seamless. Multi-Factor Authentication is easy to deploy and provides strong security while maintaining a smooth user experience. From an administrator’s perspective, centralized user management and detailed reporting save a significant amount of time, especially in enterprise environments with large numbers of users and applications. Overall, Okta strikes a good balance between security, scalability, and ease of management.
What do you dislike about the product?
While Okta is a powerful platform, the licensing model can become expensive as organizations add more features and users. Some advanced configurations, particularly around custom identity workflows and integrations, have a learning curve and may require technical expertise. The admin interface is generally good, but navigating certain settings can sometimes feel overwhelming due to the number of available options. Reporting and customization could also be more flexible for organizations with complex requirements.
What problems is the product solving and how is that benefiting you?
Okta helps us centralize identity and access management across multiple business applications, eliminating the need to manage user accounts separately for each platform. Single Sign-On improves the end-user experience by reducing password fatigue, while Multi-Factor Authentication strengthens security without creating unnecessary friction. Automated user provisioning and deprovisioning save administrative effort, reduce human error, and ensure users have the right level of access throughout their lifecycle. Overall, Okta improves security, streamlines IT operations, and helps maintain compliance while increasing productivity for both administrators and end users.
Rishikkesh B.
Easy, Secure One-Stop Access to All Your Apps, Secure, Scalable User Access
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
Its a great aggregator of all your apps. Its very easy to access everything at one place. I use it daily. It also goes thru 2-3 layers of secured access which is important for the safety of my data
What do you dislike about the product?
Steep learning curve for advanced features – While the core UI is intuitive, unlocking the full power of Okta (e.g., custom policies, API integrations, and advanced SSO flows) requires diving into dense documentation and a steep configuration process that can be frustrating for new administrators.
Limited native reporting flexibility – Okta’s built‑in reporting is useful for basic audits, but it lacks granular, export‑ready dashboards. Customizing metrics or pulling detailed logs often forces users to rely on third‑party tools or export data manually, which slows down compliance and troubleshooting efforts.
Limited native reporting flexibility – Okta’s built‑in reporting is useful for basic audits, but it lacks granular, export‑ready dashboards. Customizing metrics or pulling detailed logs often forces users to rely on third‑party tools or export data manually, which slows down compliance and troubleshooting efforts.
What problems is the product solving and how is that benefiting you?
Centralized identity management – Okta unifies user authentication across cloud, on‑premise, and mobile applications, eliminating the need for multiple login portals and reducing password fatigue for both end‑users and IT staff.
Streamlined onboarding/offboarding – Automated provisioning and de‑provisioning ensure that employees get instant access to the tools they need and are promptly removed from all systems when they leave, tightening security and cutting manual effort.
Zero‑trust security – By enforcing adaptive MFA, contextual access policies, and continuous authentication, Okta protects sensitive data from credential‑based attacks and supports compliance with regulations such as GDPR, HIPAA, and SOC 2.
Scalable SSO & API access – With a single sign‑on experience for hundreds of SaaS apps and secure API gateway capabilities, Okta reduces IT overhead, speeds up application adoption, and improves user productivity.
Audit‑ready visibility – Built‑in reporting and real‑time alerts give you actionable insights into user activity, helping you detect anomalies early and demonstrate compliance to auditors.
Streamlined onboarding/offboarding – Automated provisioning and de‑provisioning ensure that employees get instant access to the tools they need and are promptly removed from all systems when they leave, tightening security and cutting manual effort.
Zero‑trust security – By enforcing adaptive MFA, contextual access policies, and continuous authentication, Okta protects sensitive data from credential‑based attacks and supports compliance with regulations such as GDPR, HIPAA, and SOC 2.
Scalable SSO & API access – With a single sign‑on experience for hundreds of SaaS apps and secure API gateway capabilities, Okta reduces IT overhead, speeds up application adoption, and improves user productivity.
Audit‑ready visibility – Built‑in reporting and real‑time alerts give you actionable insights into user activity, helping you detect anomalies early and demonstrate compliance to auditors.
Bronte D.
Reliable, Consistent, and Easy to Use Across Devices
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
it's reliable and consistent. it's easy to use and looks nice. it works across several devices includes apple watch.
What do you dislike about the product?
sometimes it requires logging in a little too much or is incosistent with how often you need to sign in
What problems is the product solving and how is that benefiting you?
it's perfect for an added layer of security, a much more reliable form to two factor authentication
Sandesh P.
Seamless, Secure Access: Everything Centralized in the Okta Dashboard
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
I can see all the tools I have access to from our organization right in the Okta dashboard, which makes it easy to reach everything from one central place.
I’m also able to create app categories and organize the tools in a way that improves convenience and productivity. Integrations with our organization’s applications work seamlessly, so the overall experience feels smooth and unified.
Signing in and authenticating with the Okta FastPass app is quick, secure, and hassle-free, which translates into strong overall performance and a consistently fast login experience.
I’m also able to create app categories and organize the tools in a way that improves convenience and productivity. Integrations with our organization’s applications work seamlessly, so the overall experience feels smooth and unified.
Signing in and authenticating with the Okta FastPass app is quick, secure, and hassle-free, which translates into strong overall performance and a consistently fast login experience.
What do you dislike about the product?
Although Okta supports thousands of integrations, some custom or legacy applications still require extra configuration or even custom development to get everything working smoothly.
The mobile app is reliable for authentication, but it feels more limited than the web dashboard when it comes to managing applications and adjusting settings.
The mobile app is reliable for authentication, but it feels more limited than the web dashboard when it comes to managing applications and adjusting settings.
What problems is the product solving and how is that benefiting you?
Okta’s password management feature is very helpful in my day-to-day work because it reduces the need to remember multiple passwords. The Okta dashboard is also easy and convenient to use, giving me a single place to access and launch all of my applications.
Information Technology and Services
Secure Access Made Easy with SSO, Strong MFA, and Automated User Management
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
Single Sign-on, strong MFA, automated user lifecycle management
What do you dislike about the product?
from a support perspective the federated identity sceanrios can be challenging
What problems is the product solving and how is that benefiting you?
SSO increases users productivity, MFA redices risk of accounts compromise
Shilpa K.
Flawless Two-Factor Authentication with Okta
Reviewed on Jul 13, 2026
Review provided by G2
What do you like best about the product?
With other two-factor authentication platforms, the code sometimes gets stuck and won’t refresh unless you restart the app. Okta, on the other hand, has been flawless for me so far. I’ve been using it for over a year to log in to our company portals, as well as to client logins.
What do you dislike about the product?
It’s been flawless so far, and I honestly can’t find anything to dislike about Okta.
What problems is the product solving and how is that benefiting you?
It helps enhance data security by enabling two-factor authentication.