Sold by: Firstbase
Firstbase is a global workforce infrastructure platform that handles IT equipment provisioning, lifecycle management, and retrieval for distributed teams across 40+ countries. From procurement and deployment to secure offboarding, we give companies full visibility and control over their remote IT assets. The result: faster onboarding, lower operational overhead, and a scalable foundation for global growth.
Overview
Companies lose an average of 3-5 days onboarding remote employees just coordinating equipment, and up to 40% of devices go unreturned when employees leave. Firstbase eliminates both problems.
Firstbase is a Global Workforce Infrastructure Platform. Firstbase gives IT teams a single platform to procure, deploy, manage, and retrieve employee equipment across 40+ countries, eliminating the operational complexity of supporting a distributed workforce and saving businesses thousands of hours per year.
Firstbase's Platform provides a centralized dashboard for full fleet visibility, including asset status, spend tracking, device health, and compliance across every employee and location.
Integrations include native connections to HRIS platforms (ADP, Workday, BambooHR) and SSO providers (Okta) so device workflows are triggered automatically by employee lifecycle events.
Operational Capabilities support full End-to-end logistics, including global shipping, warehousing, storage, device configuration, secure data wipe, retrieval, and dispositioning.
Procurement services enable customers to purchase equipment directly through Firstbase or bring their own devices. We handle vendor relationships, bulk purchasing, and delivery to employees' doors worldwide Automation.
Highlights
- Global Equipment Lifecycle Management: Procure, deploy, track, and retrieve IT assets for employees across 40+ countries.
- HRIS-Driven Automation: Integrations with Workday, BambooHR, ADP, and Okta turn employee lifecycle events into automatic device actions.
- Secure Retrieval and Dispositioning. When employees leave, Firstbase handles the entire offboarding logistics chain: retrieval coordination, secure data wipe, and device redeployment or retirement, Recycling and Reselling
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Starter Edition | Infrastructure + Actions + 100 Users + commmitted Usage | $27,500.00 |
Dimension | Cost/unit |
|---|---|
Additional Actions over committed amount | $1.00 |
Vendor refund policy
All payments are non-refundable and neither Party will have the right to set off, discount or otherwise reduce or refuse to pay any amounts due to the other Party under this Agreement
Legal
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Firstbase customers are offered support through the Firstbase Portal, support email alias and via their dedicated customer success manager and operational support manager for all equipment ordering related issues - support@firstbase.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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