Quickbase Platform

I used QuickBase  when I was a contractor at Tropicana Brands Group in 2023, and I used it for a couple of months because we were using it to build out an intake form for when people needed requests around procurement, specifically in the technology space. We used QuickBase  to document the IT TBG procurement processes and worked with the business team to identify gaps, and then we implemented an automated workflow using QuickBase just for the TBG procurement processes.

Creating an automated workflow via QuickBase provided a centralized space where we could pull data on requests instead of using email threads or chats, and we were also able to capture all of the details in one space, which was helpful. Moving away from ad hoc collection or intake for the procurement requests and moving towards one centralized flow was a significant improvement.

I enjoyed using QuickBase because it is a low-code platform, which means you do not have to be a developer to build out a process. It is really user-friendly to build out all of the questions and how they appear and the options, so I appreciated the ease of using the tool.

In my opinion, the best features QuickBase offers are very detailed ways in which you can create your own process flow form. I remember being very specific in the types of fields or widgets that you were putting on the form and how you wanted them to appear, accepting different types of values. Being able to take in all types of data was appreciated for creating POs, as there are multiple different types of data points you want to collect to be able to produce a form or PO.

I liked being able to do an iterative process of improving the form. Being that it was customizable and highly detailed and allowing you to take in different types of data points, we were able to improve it over iterations and have it full and ready for the team to use.

I do not know if QuickBase has these capabilities because I only participated in building out the flow, the form, and the process flow, but it would be helpful, as someone who would manage the form and the process flow, to build out charts or live dashboards or something similar so people can get information right there of how many requests are submitted and how many are pending to be approved.

Giving something a perfect 10 does not leave any room for improvement, so nine was perfect. I think that the team could always improve by building the intake form and process and defining the process flow within the intake form as the first step. I think that we could probably utilize QuickBase in other ways, which is more of a team improvement.

I have been working in project management for about seven years.

In my experience, QuickBase was able to hold all of the requests that came in. TBG is not that large of a company right now, so it worked for them.

The implementation resulted in fewer errors and faster intake. Sometimes we would have had to follow up and make sure we had the right information before creating a PO, or someone would just go in and fill in what they know, and they become accountable for getting that information in instead of us following up and trying to get all the details.

I would say fewer employees are needed in the larger process of it, so the ability to add on is valuable. Other employees that are still there are probably able to do things that are more valuable with their time.

I did not need to engage with customer support, so I have no comments there.

There was not really a solution before; it was ad hoc via email threads and chats to get things submitted.

I was not a part of that conversation. I was basically someone who was a subject matter expert who understood the procurement process at TBG, and so they included me in building out the flow since I understood it well. I participated in building it out and also testing QuickBase and being a part of that.

I am not aware of any alternate solutions.

If you are trying to automate a workflow, capture a workflow, and have a centralized space for data, I think QuickBase is a great option. I really enjoyed using it, and it was a good experience for me. I would rate this review 9 out of 10.

I mainly use QuickBase  as an ERP  and MRP system. Although in my current role at Elcon, we do not use QuickBase , previously when we used it, I created purchase orders and managed inventory receipt of goods into inventory. In my previous roles, I also used QuickBase to manage MES, manufacturing execution systems.

The best features QuickBase offers are its high customizability, ease of generating reports, and strong analytics. Many different modules in MES can be customized, such as including a quality module for data collection and disposition of goods, allowing us to set up workflows, roles, and responsibilities, approval and review within the same system. QuickBase is a very comprehensive system from that standpoint.

Because it captures data in the same system, generating reports is very seamless, and creating reports at both the user level and management level is very easy. There are various different charts you can set up, making it very feature-rich. QuickBase has positively impacted my organization by creating a very seamless collaboration across different functional groups or stakeholders and acting as a single source of truth since all the data was in a single repository. This ensured everybody was looking at the same data, and whatever analytics were being generated led to good efficiency and a strong collaborative platform.

There were only a few users who knew how to create the different modules or integrate them, so I think an easy-to-understand training program would help in more adoption of QuickBase.

I have been using QuickBase for about twelve to fifteen years.

QuickBase is very stable.

QuickBase's scalability is impressive; it is easily scalable from a few users to a few hundred or a few thousand users. I think it is a great tool and is very module-based.

I did not have to use customer support because we had internal experts for QuickBase, and I always resorted to them for assistance.

I did not switch to QuickBase from a different solution, as I was directly exposed to it at Applied  Materials. However, in my previous roles at other organizations, I had used similar tools offered by ERP  tools such as SAP or Oracle.

I was not involved with the pricing, setup cost, or licensing; I inherited this platform.

We had internal experts for QuickBase.

I have seen a return on investment from using QuickBase in terms of time saved, but I did not keep track of any specific metrics.

I advise others looking into using QuickBase to make sure they have internal experts who are aware of QuickBase's capabilities and features because it can be overwhelming. I would rate this product an eight out of ten.

My main use case for QuickBase  is building apps to meet individualized business need solutions.

A specific example of an app I built with QuickBase  is a workflow process to enhance an internal ticketing system to ensure that internal requests got routed to the correct area.

That workflow process changed things for my team by enhancing the process that was previously handled straight through email, making it more efficient and allowing for trending and tracking.

The best features QuickBase offers are custom app building and reporting.

The flexibility and customization of custom app building and reporting stand out to me most.

QuickBase has positively impacted my organization by improving workflows through automation. I have noticed time saved, fewer errors, and other improvements as specific outcomes or metrics.

I do not have any recommendations for improving QuickBase at this time.

I have been using QuickBase for about three years.

QuickBase is stable.

QuickBase is fairly scalable, but it also depends on the number of licenses that are purchased.

I did not have any need for customer support with QuickBase.

I did not previously use a different solution before QuickBase.

I am not sure how QuickBase is deployed in my organization.

My company does not have a business relationship with QuickBase other than being a customer.

I have seen a return on investment with QuickBase, with both time saved and an increase in productivity.

I did not have any involvement with pricing, setup cost, or licensing.

I did not evaluate other options before choosing QuickBase.

My advice to others looking into using QuickBase is to make sure that there is a thorough requirements gathering process. I would rate this review a 9.