Overview

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Barracuda Email Gateway Defense identifies and blocks spam, viruses, and malware delivered via email messages. Using virus scanning, spam scoring, real-time intent analysis, URL link protection, reputation checks, and other techniques, Barracuda scans email messages and files.
AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.
Highlights
- Stop advanced threats. Protect your users and business from volumetric threats, such as malware and spam, as well as advanced threats, including ransomware and zero day attacks.
- Block access to malicious URLs and attachments. Keep your users safe with realtime analysis of inbound URLs and attachments and block access to malicious content.
- Stay productive during downtime. Protect your data from corruption and deletion with full cloud backup and recovery of every email and file. Keep sensitive data safe with data leak prevention and encryption.
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
Email Gateway Defense | Email Protection, Email Gateway Defense | $3.20 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Barracuda's award-winning technical support is available 24x7 worldwide.
Support Phone Numbers: North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website:https://www.barracuda.com/support Support Email: support@barracuda.com
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Email security has reduced phishing incidents and now protects users from targeted attacks
What is our primary use case?
Barracuda Email Gateway Defense (Barracuda Essentials) is an email filtering gateway for inbound and outbound that integrates with platforms like Microsoft 365 and Google Workspace . Barracuda Email Gateway Defense (Barracuda Essentials) protects email traffic by filtering threats before they reach users and prevents data leakage from outgoing emails.
A specific example of how I have used Barracuda Email Gateway Defense (Barracuda Essentials) in my environment is that it is a cloud-based email security solution designed to protect organizations from phishing attacks, spam, malware, ransomware, business email compromise, and account takeover.
Barracuda Email Gateway Defense (Barracuda Essentials) protects email traffic by filtering threats before they reach the user and prevents data leakage from outgoing emails.
What is most valuable?
The best features Barracuda Email Gateway Defense (Barracuda Essentials) offers include advanced and spear phishing protection, spam and malware filtering, AI-based threat detection, URL and attachment protection, email continuity like a backup service if the mail server is down, data loss prevention, outgoing email protection, account takeover protection, and a centralized policy and reporting dashboard.
Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization by reducing the phishing risk and blocking phishing and business BEC attacks early, resulting in approximately thirty to fifty percent reduction in successful phishing incidents. It has also reduced security incidents by preventing malware and ransomware via email, impacting approximately twenty-five to forty percent reduction in email-based incidents. Subsequently, it has improved user productivity by filtering spam and malicious email, leading to a twenty to thirty percent reduction in unwanted email for users.
What needs improvement?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, as it offers advanced phishing features but still needs fine-tuning. While it is strong, some advanced and highly targeted phishing emails may still bypass detection. For example, a well-crafted spear-phishing email may require additional user awareness or tools. Nowadays, AI is everywhere, and attackers are using it to craft emails. I have seen a few emails crafted by AI that appear very original. Thus, we need to enhance detection capabilities for phishing emails. Additionally, the UI and reporting could improve; while functional, the interface is not highly modern or intuitive, requiring simplifications. The alert noise tuning is also necessary, as initial deployment may generate false positives. Default policy construction should be enhanced so that it works from day one with minimal or no fine-tuning required.
From an integration perspective, there is limited native XDR integration because it does not provide deep integration with endpoints or full XDR platforms compared to some competitors, with correlation between email threats and endpoint activity being limited.
For how long have I used the solution?
I have been using Barracuda Email Gateway Defense (Barracuda Essentials) for more than ten years.
What do I think about the stability of the solution?
Barracuda Email Gateway Defense (Barracuda Essentials) is a stable product.
What do I think about the scalability of the solution?
Barracuda Email Gateway Defense (Barracuda Essentials) is scalable because I do not need to manage anything; it will be managed on their end. From an end-user perspective, I use this solution to protect my email.
How are customer service and support?
Customer support for Barracuda Email Gateway Defense (Barracuda Essentials) is very good. I can rate customer support around ten out of ten, as I do not see any issues.
Which solution did I use previously and why did I switch?
My approach to suggesting solutions is based on the customer's or organization's requirements, which involve compliance, policy, user growth, capacity, and budget considerations. I am familiar with other email gateway solutions such as O365 EOP and Trend Micro IMSS.
What was our ROI?
I have seen a return on investment, as incident detection is very easy when I have Barracuda Email Gateway Defense (Barracuda Essentials) solution, and I do not see any problems.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is competitive compared to other solutions. They provide costs in a similar manner to their competitors.
What other advice do I have?
Barracuda Email Gateway Defense (Barracuda Essentials) provides complete protection for both incoming and outgoing email traffic with a strong focus on phishing and user-targeted attacks.
Regarding the measurement of these reductions, it is all based on statistical data from service requests or tickets logged; there are no other tools to measure such things; it is purely based on analysis.
In regards to accuracy and reliability of output, at the initial level, Barracuda Email Gateway Defense (Barracuda Essentials) may require some fine-tuning, but once that is done after three or four weeks or even one month's effort, I do not see many false positives. However, from the detection capability perspective, detection capabilities need enhancement by infusing AI in a more effective and efficient way to deal with AI-based threats.
I did not purchase Barracuda Email Gateway Defense (Barracuda Essentials) through the AWS Marketplace ; it is from a partner only.
I would give positive feedback to others looking into using Barracuda Email Gateway Defense (Barracuda Essentials). I would rate this product an eight out of ten.
Strong Spam and Phishing Protection That’s Easy to Manage
The interface can feel a bit clunky, too, particularly when you’re digging into policies or trying to troubleshoot. Navigation and configuration aren’t always as intuitive as they could be, so it can take longer than it should to find the right setting or understand what’s happening.
I’ve also noticed the filtering isn’t perfect. Some phishing or spam still slips through, and at other times processing can feel slow or inconsistent, especially when handling larger volumes of email.
Overall, it does the job, but I still end up spending time managing edge cases and working around quirks instead of it being truly hands-off.
The benefit day to day is huge. It massively cuts down the number of security incidents and helpdesk tickets because most of the bad stuff is stopped automatically. It also saves time by centralising everything and automating detection and response, so you’re not constantly firefighting or manually investigating emails. On top of that, it helps with compliance and data protection by scanning outbound mail and preventing leaks, while features like email continuity mean users can still access email even during outages.
Overall, it turns email security from something reactive and risky into something much more controlled, automated, and reliable.
Excellent spam control with Barracuda Email Gateway Defense
Email defenses have reduced phishing risk and now protect our remote workforce every day
What is our primary use case?
Barracuda Email Gateway Defense (Barracuda Essentials) is being used by our entire organization, helping us to monitor all emails inbound from Microsoft Exchange as well as all outbound emails. Inbound emails are scanned for phishing, malware, spam, viruses, and many more. Additionally, any URL links are protected and have typosquatting protection, giving us high confidence that our incoming and outgoing emails are clean.
How has it helped my organization?
Barracuda Email Gateway Defense (Barracuda Essentials) has had a very positive impact on our organization, especially since the pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundant fail-safes in place. Barracuda Email Gateway Defense (Barracuda Essentials) helps to meet that objective by protecting the vast amount of email we receive on a daily basis.
I can share specific metrics or results: we've reduced risk by 60% and increased visibility by 70%. Now we have peace of mind in our organization since we know our email is protected. Email protection has dramatically reduced attacks via spam, phishing, and malware in all sectors, enhancing protection and encryption of input and output and preventing data from being leaked from the internal network.
What is most valuable?
The best features Barracuda Email Gateway Defense (Barracuda Essentials) offers include advanced threat protection and attachments, malware protection, spam and virus detection, and DDoS attacks prevention.
Out of the features offered, I rely on the comprehensive spam filtering the most, as it is intuitive and reduces the occurrence of spoofing and malware at the source. I also love the sandbox, which is invaluable when determining if an email is legitimate or a malware attempt.
What needs improvement?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved, especially in terms of documentation.
There should be more tutorials and videos online showing how to use all the essential and robust tools of Barracuda, and the reports can also be improved.
I believe there are improvements needed for Barracuda Email Gateway Defense (Barracuda Essentials), such as continuing to improve the user interface to be more intuitive.
For how long have I used the solution?
I have been using Barracuda Email Gateway Defense (Barracuda Essentials) for the past six years and a few months.
What do I think about the stability of the solution?
Barracuda Email Gateway Defense (Barracuda Essentials) is very stable; I have not experienced any downtime or reliability issues.
What do I think about the scalability of the solution?
Barracuda Email Gateway Defense (Barracuda Essentials) has been very scalable, adapting to my organization's needs effectively.
How are customer service and support?
I have reached out to customer support, and they have been proactive and responsive. I would rate the customer support at nine out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used a different solution before Barracuda Email Gateway Defense (Barracuda Essentials), though I don't think there was any solution that we were using before Barracuda.
How was the initial setup?
My experience with pricing, setup cost, and licensing is that the license cost is very cost-effective, and the price has been very affordable.
What was our ROI?
I have seen a return on investment; email protection has dramatically reduced attacks via spam, phishing, and malware in all our sectors, thus improving our security. Peace of mind is guaranteed, and we have been able to save a lot of cost, especially while fighting these attacks.
Which other solutions did I evaluate?
Before choosing Barracuda Email Gateway Defense (Barracuda Essentials), I evaluated other options, including Barracuda Email Security Gateway and Barracuda Backup .
What other advice do I have?
I can give you a quick specific example of a situation where Barracuda Email Gateway Defense (Barracuda Essentials) caught something harmful or was particularly helpful for my team: as a HIPAA compliant organization, we must employ security awareness training for our users to comply. Barracuda Security Awareness Training solves the compliance problem while simultaneously educating our users about keeping our users' devices and infrastructure safe. Security awareness training offers more than just HIPAA focused training; we are able to use Barracuda security awareness to train, targeting users, managers, and C-level users with different training types.
My users respond positively to the training; we've noticed fewer incidents of data breaches and other threats. They are now more alert and vigilant. They don't press any links and are quick to communicate with our security IT team in case any suspicious email is seen. The threat has gone down, and security has increased.
Barracuda Email Gateway Defense (Barracuda Essentials) offers data protection for our Office 365 through the Exchange email system. This is the way to go. The email archive captures all sent and received email to be processed and searched for any email threat attacks.
I would rate Barracuda Email Gateway Defense (Barracuda Essentials) nine out of 10. I choose nine instead of a perfect 10 because it's a very easy-to-use solution to implement and configure on our server. Barracuda Email Gateway Defense (Barracuda Essentials) is definitely a great alternative for network security, especially for corporate email to prevent employees from clicking on malicious links, spam, phishing, Trojans, and ransomware. The solution today is implemented in almost all sectors of our company, and we have control of everything and good protection, guaranteeing principles of compliance and security, which makes it a very recommendable tool.
My advice to others looking into using Barracuda Email Gateway Defense (Barracuda Essentials) is that it educates my colleagues or team members on what to look out for when they receive a suspicious email. It also educates them on how to easily detect phishing scams, hence making them more alert and reducing security threats. It's a highly recommendable tool for any organization that wants to reduce security threats, especially those that come with emails.
Barracuda Email Gateway Defense (Barracuda Essentials) is a great tool and training tool for any environment; it keeps the users aware and helps them spot phishing scams easily. My overall rating for Barracuda Email Gateway Defense (Barracuda Essentials) is nine out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Phishing training has strengthened email security and identifies high‑risk users
What is our primary use case?
My main use case for Barracuda Email Gateway Defense (Barracuda Essentials) is to conduct phishing awareness campaigns, which we do on a semi-monthly basis, and we also utilize the USB drop feature, which is another handy feature.
One specific example of how I have used Barracuda Email Gateway Defense (Barracuda Essentials) for our phishing awareness campaigns is when I need to train end users by creating phishing campaigns. With the number of options Barracuda has, it makes it easier to keep up with the latest phishing types, such as invoices, invoice scams, Teams, and LinkedIn. The USB drop campaigns are also helpful for the corporate office and when there is a need to train end users on being alert and cautious when plugging in devices.
Regarding my main use case, it is great to set up phishing campaigns by using the extensive library, and in a couple of minutes, I can set up a detailed campaign. This campaign has helped reduce the number of times our users accept and open phishing emails since emails from support and executive were not cutting it. Barracuda Email Gateway Defense (Barracuda Essentials) helped us identify problem users and train them directly, which has helped us immensely, especially to increase our security in our emails.
What is most valuable?
The best features Barracuda Email Gateway Defense (Barracuda Essentials) offers are reporting that helps raise management awareness, easily monitoring individual user behavior, and accessing any cybersecurity risk, along with an extensive library, training possibilities, customizing according to our user needs, and short videos that highlight how to use these tools.
These features have made a difference in my day-to-day work and for my team by allowing us to customize how we want to train our users.
I would also add that now our team is able to take time to analyze an email before clicking, which has avoided many disasters.
Barracuda Email Gateway Defense (Barracuda Essentials) has positively impacted my organization. It has been a very good tool, increasing email security by 70%, improving compliance and risk management, and providing adequate training, making our staff more aware and alert, as they check more often and report more spam emails.
To measure that 70% increase in email security, I compared it with our previous tool, which was KnowBe4 security awareness training. I can now understand that our security has increased from 50 to 70% since we are able to capture many spam emails and have reduced data breaches and other security threats in our organization.
What needs improvement?
Barracuda Email Gateway Defense (Barracuda Essentials) can be improved because the user interface is not very intuitive, especially for new users, and it is not easy to make my own landing page designs. Additionally, the support is not always responsive.
I would also add that the cost could be more affordable, especially for smaller organizations working on a tight budget.
For how long have I used the solution?
I have been using Barracuda Email Gateway Defense (Barracuda Essentials) for the past five years.
What do I think about the scalability of the solution?
Barracuda Email Gateway Defense (Barracuda Essentials) is very scalable, with no downtime noticed, and it is really fast.
How are customer service and support?
Customer support has been very responsive at times, helpful, and solution-oriented. However, during a few instances when I reached out to them, they took a bit of time to respond to our queries, possibly due to a large volume of requests, which is normal.
I rate customer support an eight out of 10.
Which solution did I use previously and why did I switch?
I previously used KnowBe4 training and Sophos Phish Threat .
The reason I decided to switch from KnowBe4 training to Barracuda Email Gateway Defense (Barracuda Essentials) is that Barracuda was easier to launch a campaign compared to our previous tool, has a better analytics suite, and the phishing simulations are more convincing. Additionally, the plan is cheaper overall.
What was our ROI?
I have seen a return on investment because Barracuda Email Gateway Defense (Barracuda Essentials) helped us reduce the risk of phishing attacks, thus driving down cost exposure as a result of a breach, and it is less costly than our previous solution or provider, allowing us to save costs.
What's my experience with pricing, setup cost, and licensing?
Regarding my experience with pricing, setup cost, and licensing, I find the price to be cost-effective.
What other advice do I have?
My advice for others looking into using Barracuda Email Gateway Defense (Barracuda Essentials) is that it has been really great and helpful in my organization, as it helped us identify users and departments that need extra training. The training videos that were also part of the application were very beneficial, making the training smooth and easy. I highly recommend this tool for training your users on how to capture and identify spam emails and other cybersecurity threats.
Barracuda Email Gateway Defense (Barracuda Essentials) has improved our security, enabling our compliance team to set up real-life scenarios to train and keep all our staff aware of email phishing security threats against 13 types of phishing attacks, allowing us to easily monitor individual user behavior and assess any security risk. I give this product an overall rating of 8 out of 10.