FortiMail Secure Email Gateway - Enterprise ATP (PAYG)

Fortinet FortiMail  is almost the last product that I am able to use in the customer's environment because all of the other vendors are moving to the Microsoft or Google environment, and as I remember, two or three vendors have on-premises solutions for mail protection. That is why we use it, and our customers appreciate it because it is easy to use and has no user device license. It has only a simple device license.

Fortinet FortiMail  has valuable features such as on-premises deployment and click protection, and it is working properly. This is the most important part for us, and we experience this without a lot of false positive troubleshooting because it is important for our technical team.

We use Fortinet FortiMail sandbox integration, but nowadays I am a CISO, so I am not working closely with this product as I am leading projects. However, our customers are using sandboxing also to protect against known and unknown viruses.

The high performance mail scanning of Fortinet FortiMail works fine, but sometimes it does not, depending on the hardware that you are buying. If you are buying a low-cost product, the speed is low. If you choose a bigger product, it will be faster. The main goal is that if you do not need high speed, it is enough to buy the lowest box. As I mentioned, you do not want to buy a user license; it is working, but it has a lower traffic throughput, and the performance is lower, so that is why we appreciate it.

In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist and blacklist.

I understand that it is mostly with PDF formats, but in the whole picture, Fortinet FortiMail is a good product.

I have been working with Fortinet FortiMail for more than ten years.

From one to ten, I would rate the stability of Fortinet FortiMail as a nine.

The scalability of Fortinet FortiMail depends on whether you are buying a virtualized license, which allows for a scalable pay-as-you-go model, or if you are buying a box, in which case you can only buy a new one. It is a trade-up program only, but many customers opt for the lowest box because the virtual machine version is almost enough for most customers.

I would rate technical support from Fortinet as a seven. However, for Fortinet FortiMail support, I would rate it as an eight, but for example, FortiGate is a six because it depends on the people on the other side. Mainly, they are focusing on Fortinet FortiMail and FortiAnalyzer, where the support engineers are very good. If you are calling about a problem with your FortiGate, sometimes it is hard to find the best engineer.

The initial setup for Fortinet FortiMail is easy if you know what needs to be done; however, if you have no experience, it will be hard because you need to know how it works.

In my opinion, Fortinet FortiMail can be compared to cloud API solutions or perhaps Cisco, but we are working only with Fortinet FortiMail for mail protection because it is working well for us and our customers. If you are buying a good Microsoft license, maybe P5 that includes email security, that is possibly the main competitor because if you are procuring everything from the cloud provider, it comes as one package, which makes it easier to handle the license.

Fortinet FortiMail is a very good product and reliable, and we find it easy to sell it.

The main benefits that Fortinet FortiMail provides to the end-user, in my opinion, include the price, on-premises solution, and ease of use.

I would rate pricing for Fortinet FortiMail as an eight.

I am a Fortinet reseller, so for the purchase process, I am directly working with Fortinet.

We are buying from the distributors, not through the AWS Marketplace  or something similar.

I am recommending Fortinet FortiMail to other users. I would give Fortinet FortiMail a final rating of eight overall.

I use Fortinet FortiMail  as a firewall and an SMTP gateway for email. It works with our existing mail server on-premises to handle email filtering and security functions.

Fortinet FortiMail  offers capabilities like settings for mail delivery, mail filtering, spam controls, and email bursting prevention. It also allows for email forwarding, dynamic filtering, and scanning based on virus signatures. I can set varying levels of security. The tool is flexible and provides essential features for mail security and management.

Fortinet FortiMail should keep pace with features offered by cloud-based services like Google and Microsoft Outlook. Additionally, the transition from on-premises devices to virtual appliances may be necessary as more organizations migrate email services to the cloud.

I have used Fortinet FortiMail for more than five years.

I have not contacted FortiMail support specifically, but I mentioned that support for FortiGate  was delayed, and it was challenging for me to understand support questions. I did not highlight any specific issues for Fortinet FortiMail.

Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate .

Security remains essential, and maintaining on-premises solutions may become challenging as more organizations move to cloud hosting services. Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup. The email security tool is considered essential despite high costs to ensure appropriate protection for data.