Sold by: VideoCX.io - Video Banking platformÂ
Deployed on AWS
VideoCX.io is Indias most used Video KYC and Video Banking platform with 25 Banks, 40 NBFCs and 10 Insurers using the platform since 2017. We process over 3.5 million customer video calls every month. Use cases like customer onboarding, servicing, video banking, credit verification, VKYC, claims inspection.
Overview
VideoCX.io is Indias most used Video Banking platform with large Indian Banks like ICICI, Kotak, Axis and global banks like DBS and JPMC as customers.75+ companies are doing over 3.3 million customer video calls every month using the VideoCX.io platform. A second-generation enterprise grade video banking platform, it has modules to manage the complete customer journey. You can integrate it with your portal and app, manage customer routing and queue management, create custom video workflows, use APIs for data sync, and monitor complete operations with real time dashboards. Use cases span from customer onboarding, credit verification, video branch, wealth advisory, loan advisory to customer servicing. It uses multiple AI features like face match, liveness check, speech to text, video analysis and language translation. VideoCX.io can be used as a SaaS platform or hosted in your AWS account, giving you 100% ownership and control of the data. A ISV Accelerate partner with AWS, VideoCX.io uses multiple AWS services like Rekognition, EC2, Elastic Cache, AWS Lambda, Media Convert, AWS Open Search. A detailed case study on how video is changing the future of banking can be seen here https://videobanking.yourstory.com/Â
Highlights
- Feature Rich & RBI Compliant Video KYC Solution for BFSI Industry
- 25 Banks use our video contact centre for customer onboarding and Video KYC
- 75+ FSI companies doing 3 million video calls with customers every month
Details
Delivery method
Deployed on AWS
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Dimension | Description | Cost/12 months |
|---|---|---|
One Time Setup | This is applicable only for the first year. For renewals; this is NOT required & will be waived off | $8,450.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Price Per User | Monthly User Fee | $17.00 |
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No Refund Policy at the moment
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Delivery details
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Support
Vendor support
Should you encounter any issues, you may email us for support at contact@videocx.ioÂ
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Similar products
VideoCX.io is an enterprise grade video meeting platform that helps organizations move their customer facing processes and workflows to video.
VideoCX.io is an enterprise grade video meeting platform that helps organizations move their customer facing processes and workflows to video.
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