Sold by: Salesforce, Inc.
Deployed on AWS
In an Agentic Enterprise, sales leads are never missed, every rep is elevated with real-time insights and automation, pipeline intelligence works around the clock, and customer relationships deepen through personalized engagement, all guided by human judgment at the center
4.5
Overview
Every seller has one job: crush their quota in 90 days. But human capacity has always been the ceiling on revenue growth, and the system built to help sellers has been working against them for 20 years, stealing 70% of their day before they ever talk to a customer. Agentforce Sales changes that. It's the only complete system built to run the entire revenue cycle, so sellers don't need anything else. Sellers become the strategic relationship architects their customers actually need, every lead is worked, every deal advances, and revenue grows faster than headcount.
Highlights
- Agentforce Sales: AI agents can prospect, book meetings, coach reps, and streamline quoting, maximizing productivity at every stage of the sales cycle. Agentforce Sales delivers trusted, accurate support for every sales member. With Data 360 seamlessly connecting CRM and third-party data, Agentforce leverages RAG to ensure relevant insights are readily available. This combination of AI and data supercharges seller productivity, improves customer experiences and accelerates growth.
- Sales Data: Close deals faster with better sales data, all in one place. Capture activities and update your CRM automatically. Harmonize your disparate data from any source in Salesforce for a complete view of your business using Data 360. Empower sellers with more accurate insights and relevant AI grounded in your data, all powered by the Salesforce Platform.
- Automation on a Single Platform: Simplify your tech stack by managing your entire sales process and team on an integrated platform. Close pipeline gaps with targeted sales programs. Scale fast by effectively engaging and managing partners. Streamline the revenue lifecycle with revenue and orders. Ignite sales performance with data-driven planning and transparent commissions. With Agentforce Sales, every element is connected and native to CRM, reducing costs & improving visibility and efficiency.
Details
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Deployed on AWS
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Customer reviews
Amanda R.
Easy Access to Account Notes
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
Easy availability to see applicable notes on accounts
What do you dislike about the product?
Customization is really difficult to do if you want to make the system truly reflective of your brand
What problems is the product solving and how is that benefiting you?
A central CRM for everyone to access customer or vendor information or info on a venue for events
Amy F.
Great for Pulling Data Together with Flexible Criteria
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
I like how it pulls the data together, you can input different criteria
What do you dislike about the product?
sometimes it can be clunky , and not as precise as it could be
What problems is the product solving and how is that benefiting you?
time, it makes it easy to pull data in 1 place
AJAY S.
Powerful, Customizable CRM for Scalable Opportunity Scouting and Data-Driven Decisions
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
It’s the right tool for opportunity scouting, managing accounts, and keeping activities in one place, with extensive customization and the scalability needed to support a growing business. Its AI-powered insights, reports, and forecasting enable us to make data-driven decisions.
What do you dislike about the product?
Its cost and limitations or on integration and customizations leading to confused UI and Maintenance heavy workflows.
What problems is the product solving and how is that benefiting you?
It helps with handling sales, leads, samples, tasks, opportunities, forecasting, and insightful reports.
Information Technology and Services
Simple, Fast UI and Affordable Setup with Agent Force
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
What I really like was its simple and easy user interface. I had to track all my Opportunities using Agent force and it was always fast with little wait times. Also, it was the most affordable and easier to setup vs other providers.
What do you dislike about the product?
The greatest dislike was that even though it was easy t setup and use it was hard to integrated into our system using their API's. However, This is not the fault of Agent Fierce, but limitation of our internal system that was based on the old AS400 backend.
What problems is the product solving and how is that benefiting you?
The problem agent Force solved was the easy of adding opportunities and collaborating within my team. This allowed other co-worker to pick up where I left off if I was pulled to do other activities.
VISHAL K.
A solid CRM that brings real visibility to your sales pipeline
Reviewed on Apr 16, 2026
Review provided by G2
What do you like best about the product?
The lead and pipeline management capabilities are where Salesforce Sales Cloud truly shines. As a Technical Lead, I work closely with our sales operations team, and the way we can track every lead from first touchpoint to closed deal has been a game changer for us. The CRM gives us a single source of truth for all customer interactions, which means our team is never working with outdated information. I also appreciate how easily it integrates with the tools we already use — email, calendars, and third-party apps all connect without much hassle. The customizable dashboards and real-time reports help me keep an eye on our pipeline health at a glance. The platform is mature, reliable, and constantly improving with every release.
What do you dislike about the product?
Honestly, there is not much to complain about. The initial setup and onboarding took a bit of time since there are so many features to configure, which can feel overwhelming at first. For someone brand new to the Salesforce ecosystem, the learning curve is noticeable during the first few weeks. But once you get through that initial phase and understand the platform, everything starts to click. I wish the mobile app experience was a bit more polished compared to the desktop version, but it still gets the job done.
What problems is the product solving and how is that benefiting you?
Before Salesforce, managing customer relationships and tracking the sales pipeline was scattered across spreadsheets and multiple disconnected tools. Now we have a centralized platform where every interaction, follow-up, and deal stage is properly documented. This has improved our team's efficiency and reduced the chances of leads slipping through the cracks. The reporting features have also helped leadership make data-driven decisions with much more confidence.