Serves as a channel for communication between Citrix Cloud and your resource locations, facilitating cloud management without requiring any complex networking or infrastructure configuration.
The Connector Appliance for Cloud Services serves as a channel for communication between Citrix Cloud and your resource locations, facilitating cloud management without requiring any complex networking or infrastructure configuration. The Connector Appliance enables you to manage and focus on the resources that provide value to your users.More details on the use cases of the Connector Appliance can be found at https://docs.citrix.com/en-us/citrix-cloud/citrix-cloud-resource-locations/connector-appliance.html
Highlights
Channel for communication between Citrix Cloud and your resource locations. Enables Cloud management without complex networking or infrastructure configuration
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This product is available free of charge. Free subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
If you are an AWS Free Tier customer with a free plan, you are eligible to subscribe to this offer. You can use free credits to cover the cost of eligible AWS infrastructure. See AWS Free Tier for more details. If you created an AWS account before July 15th, 2025, and qualify for the Legacy AWS Free Tier, Amazon EC2 charges for Micro instances are free for up to 750 hours per month. See Legacy AWS Free Tier for more details.
This software carries no license charge. You pay only for the AWS EC2 compute you run it on. Pricing is billed hourly and scales by instance size across seven t2 options: nano, micro, small, medium, large, xlarge, and 2xlarge. Each step up adds more CPU and memory, so your hourly cost rises with the instance size you choose. The vendor recommends an instance with at least 4 GB memory and 2 CPUs, which the t2.medium meets. You can run two or more appliances per resource location for availability, and each running instance bills separately.
Top-of-mind questions for buyers
What instance size does the vendor recommend for the Connector Appliance?
The vendor recommends an instance with at least 4 GB memory and 2 CPUs. Among the t2 options, t2.medium meets this minimum. Smaller sizes like nano, micro, and small fall below the recommended memory and CPU. Larger sizes exceed it and cost more per hour.
Am I charged when a Connector Appliance instance is stopped or powered off?
Hourly software charges apply while an instance runs. The software itself has no license fee, so you pay only for EC2 compute time. A fully stopped instance stops accruing compute charges. Underlying AWS storage for the appliance disk may still apply while the instance is stopped.
If I run two appliances for availability, how does that affect my bill?
Each running appliance bills separately by its instance-hours. Running two appliances in a resource location doubles the compute charge for that location. The vendor recommends at least two per resource location so one stays available during updates or outages. Load spreads across them automatically.
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An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
To file a support case please visit https://www.citrix.com/support/open-a-support-case/ For AWS subscription instances (NetScaler), have your AWS account number and support PIN code ready. You will also be asked for your name and email address. To find the support PIN, log on to the NetScaler VPX GUI and navigate to the System page. For more details Please refer to https://docs.netscaler.com/en-us/citrix-adc/current-release/deploying-vpx/deploy-aws/troubleshoot-vpx-aws.html For NetScaler BYOL instances you must have a valid support and maintenance agreement. If you do not have an agreement, please contact your NetScaler representative. You can also visit NetScaler VPX Support Forums: https://community.citrix.com/forums/forum/6-public-private-cloud
where you can troubleshoot issues and find answers to commonly asked questions. http://support.citrix.com 1 (800) 424-8749 or +1 (954) 267-2658
Enabled by the Zscaler Zero Trust Exchange (ZTE), Zscaler Cloud Connector is a virtual machine (VM) that simplifies traffic forwarding to Zscaler services. It extends the capabilities of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) to cloud-native workloads, which allows enterprises to secure cloud workload communications over any network.
The ZTE enables workloads to communicate with each other and have a granular security policy applied. The communication may be from private workloads (i.e., IaaS, physical data center) to public workloads (i.e., SaaS/internet), or between private workloads (i.e., IaaS to IaaS, IaaS to physical data center).
NetScaler VPX FIPS is an enterprise-grade application delivery controller that delivers your applications quickly, reliably, and securely, with the deployment and pricing flexibility to meet your business' unique needs.
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