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    inGenious AI Chatbot CMS platform

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    At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, our AI solutions and expertise will enable your team to focus on the interactions that matter. Using our chatbot CMS platform, organisations can easily create, manage and improve a chatbot that will continually provide the seamless service and trusted advisor your customers will keep coming back for.
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    inGenious AI Chatbot CMS platform

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    Overview

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    At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, we enable your team to focus on the conversations that matter.

    We saw that content creators werent empowered to manage the end-to-end messaging experience. This produced resource constraints and increased overhead costs; reducing innovation and impacting the customer experience.

    Being able to quickly create an effective chatbot is only the day one problem. Optimising the content and experience at scale when there are millions of data points is the next hurdle organisations face, making this channel unsustainable without the right partner.

    Our chatbot CMS platform is designed to give content creators and designers the tools and agility to create, manage and improve great customer experiences, whilst working collaboratively with developers. No need for multiple systems, data scientists or developer-heavy solutions. We empower content and technology to work together, so both the business and customer experience benefit.

    When it comes to optimising your experience, our Improvement process will do the heavy lifting. With the ability to holistically review the customer experience quickly, our AI automation scales your effort to train the NLP model and enhance your content.

    All of this ensures the team remains small, whilst continuing to provide the seamless service and trusted advisor your customers will keep coming back for.

    This listing supports an integration into all other platforms except Amazon Connect (eg: Genesys, Khoros, LivePerson, Zendesk, Salesforce, etc)

    Highlights

    • Enterprise ready content creation & workflow management
    • Chatbot focused Content Management System
    • Experience & AI driven improvement process

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    inGenious AI Chatbot CMS platform

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Overage cost
    Platform Fee
    Access to the Chatbot CMS Platform (includes 100,000 sessions)
    $60,000.00

    Vendor refund policy

    Outlined within the EULA

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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