Overview
At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, we enable your team to focus on the conversations that matter.
We saw that content creators werent empowered to manage the end-to-end messaging experience. This produced resource constraints and increased overhead costs; reducing innovation and impacting the customer experience.
Being able to quickly create an effective chatbot is only the day one problem. Optimising the content and experience at scale when there are millions of data points is the next hurdle organisations face, making this channel unsustainable without the right partner.
Our chatbot CMS platform is designed to give content creators and designers the tools and agility to create, manage and improve great customer experiences, whilst working collaboratively with developers. No need for multiple systems, data scientists or developer-heavy solutions. We empower content and technology to work together, so both the business and customer experience benefit.
When it comes to optimising your experience, our Improvement process will do the heavy lifting. With the ability to holistically review the customer experience quickly, our AI automation scales your effort to train the NLP model and enhance your content.
All of this ensures the team remains small, whilst continuing to provide the seamless service and trusted advisor your customers will keep coming back for.
This listing supports an integration into all other platforms except Amazon Connect (eg: Genesys, Khoros, LivePerson, Zendesk, Salesforce, etc)
Highlights
- Enterprise ready content creation & workflow management
- Chatbot focused Content Management System
- Experience & AI driven improvement process
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Overage cost |
---|---|---|---|
Platform Fee | Access to the Chatbot CMS Platform (includes 100,000 sessions) | $60,000.00 |
Vendor refund policy
Outlined within the EULA
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Email: support@ingenious.ai
AWS infrastructure support
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