Sold by: inGenious AI
Deployed on AWS
At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, our AI solutions and expertise will enable your team to focus on the interactions that matter. Using our chatbot CMS platform, organisations can easily create, manage and improve a chatbot that will continually provide the seamless service and trusted advisor your customers will keep coming back for.
Overview
At inGenious AI we keep the complex simple, so you can deliver next-gen customer experiences at scale. Throughout the customer lifecycle, we enable your team to focus on the conversations that matter.
We saw that content creators werent empowered to manage the end-to-end messaging experience. This produced resource constraints and increased overhead costs; reducing innovation and impacting the customer experience.
Being able to quickly create an effective chatbot is only the day one problem. Optimising the content and experience at scale when there are millions of data points is the next hurdle organisations face, making this channel unsustainable without the right partner.
Our chatbot CMS platform is designed to give content creators and designers the tools and agility to create, manage and improve great customer experiences, whilst working collaboratively with developers. No need for multiple systems, data scientists or developer-heavy solutions. We empower content and technology to work together, so both the business and customer experience benefit.
When it comes to optimising your experience, our Improvement process will do the heavy lifting. With the ability to holistically review the customer experience quickly, our AI automation scales your effort to train the NLP model and enhance your content.
All of this ensures the team remains small, whilst continuing to provide the seamless service and trusted advisor your customers will keep coming back for.
This product supports an integration into Amazon Connect chat and voice.
Highlights
- Enterprise ready content creation & workflow management
- Chatbot focused Content Management System
- Experience & AI driven improvement
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Platform Fee | Access to the Chatbot CMS Platform (includes 100,000 sessions) | $60,000.00 |
Dimensions summary
This listing has one pricing dimension: the Platform Fee. You pay a single contract-based fee for access to the Chatbot CMS Platform. That fee includes 100,000 sessions. Pricing does not vary by tier or instance size. You commit to one flat platform charge that bundles the session allowance together. Because there is only one dimension, all platform capabilities fall under this single fee. The platform runs with Amazon Connect to power conversational AI Agents. You manage AI Agents for customer service and workflow automation under one governed platform.
Top-of-mind questions for buyers
A session is a single conversation between a user and an AI Agent across web, app, or voice channels. The included allowance covers 100,000 such conversations. The marketplace listing does not define how sessions reset or when a conversation ends, so confirm those details with the vendor.
The marketplace listing bundles 100,000 sessions into the single Platform Fee. It does not state overage rates or whether extra sessions are charged separately. Contact the vendor to confirm how usage beyond the included allowance is handled.
Because there is one fee, it covers all platform functions. You get AI Agent creation, model management, prompt management, data connections, integrations, no-code tools, and enterprise governance controls. Both customer service and workflow automation AI Agents run under this single fee.
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
Email: support@ingenious.ai
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