Sold by: Wildix
AI-powered communication platform that unifies messaging, calls, video, and automation to help teams convert more leads and support customers faster.
Overview
x-bees is a cloud-native platform that centralizes communication and customer engagement for service companies where revenue depends on customer conversations. It brings together internal messaging, voice calls, video meetings, customer interactions via SMS and WhatsApp, and AI-powered automation in a single interface, helping organizations respond faster and close more deals. With x-bees, sales, support and operational teams collaborate around shared customer conversation threads, combining context, communication history and real-time messaging. Omnichannel capabilities enable users to handle voice, video, chat, SMS and WhatsApp without switching applications. Automated workflows streamline notifications, task routing and follow-up activities, reducing manual effort and minimizing response delays. AI features, including transcriptions, summaries, sentiment analysis and agentic AI, streamline lead qualification, meeting scheduling and follow-up activities, reducing manual effort and minimizing response delays. Teams also benefit from built-in analytics that provide insight into customer interactions and operational performance. x-bees integrates with business systems to keep customer data aligned and ensures secure, reliable access across devices. Designed for flexibility and scalability, x-bees supports organizations seeking to modernize collaboration and optimize customer engagement in an all-in-one SaaS environment.
Highlights
- All-in-One Unified Collaboration (UCaaS) Platform - x-bees centralizes voice calls, video meetings, chat, and file sharing into one solution for seamless team and customer communication. Eliminate scattered tools and boost productivity through real-time collaboration and improved customer engagement.
- AI-Driven Automation & Customer Communication - x-bees leverages AI voicebots, chatbots, and automatic call transcription to streamline customer communication. Routine tasks are handled by AI, freeing your team for high-value interactions; real-time insights (sentiment analysis, next-best action prompts) enable faster responses and personalized engagement.
- Salesforce Integration & Sales Intelligence - x-bees seamlessly integrates with Salesforce to unify your communication and sales data. All calls, chats, and meetings are automatically logged and synced, giving your team a 360-degree customer view. With built-in analytics and sales intelligence, reps can strengthen customer engagement and close deals faster without switching apps.
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Pricing
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Dimension | Description | Cost/month |
|---|---|---|
Basic | Plan for back office employees | $19.00 |
Standard | Plan for customer-facing teams | $29.00 |
SuperBee | Plan for managers | $39.00 |
Vendor refund policy
All purchases of Wildix services, software licenses, and equipment are final. Charges are not refundable, and no cancellations, returns, or credits will be accepted once an order is confirmed. This policy applies to all purchases made directly from Wildix or through authorized resellers, unless otherwise explicitly stated in writing by Wildix or required by applicable law.
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Delivery details
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Vendor resources
Support
Vendor support
Technical assistance is provided through the Wildix partners, ticketing system and online resources during business hours and covers onboarding, product configuration, CRM and integration guidance, troubleshooting, and product updates. https://www.wildix.com/contacts/
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