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    ITRS Geneos

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    Sold by: ITRS Group 
    AWS Free Tier
    Monitor your AWS resources in a single enterprises platform alongside your on-premise and hybrid environments.

    Overview

    Monitor your AWS resources in a single enterprises platform alongside your on-premise and hybrid environments.

    ITRS Geneos provides real-time monitoring for all your environments in one platform. We give you peace of mind by monitoring your processes, applications, and IT infrastructure, on-premise, in the cloud and in your highly dynamic containerised environments.

    Geneos provides smarter monitoring for your infrastructure and applications across cloud, containerised, and orchestrated environments. By utilising hundreds of plugins, Geneos provides highly customisable enterprise-grade solutions designed for low latency, time-critical, and secure environments. With the addition of the Geneos AWS Monitoring plugin, customers can maximise the availability and performance of their applications in AWS. The plugin collects AWS CloudWatch metrics, logs and events to provide unified information across your AWS resources alongside your on-premise and hybrid environments.

    Why use Geneos to monitor AWS:

    • Monitor AWS services such as EC2, ECS, EKS, RDS, EBS, EFS, Firewall, Billing and more.
    • Collect metrics, logs, events for full stack visibility.
    • Close to real-time alerts using Geneos powerful rule and alert capabilities.
    • Minimal configuration with built-in dynamic entity mappings for more automated discovery.
    • Minimise cost by using a single enterprise tool for monitoring.
    • See your entire estate in one platform with monitoring that scales with you.

    For more detailed information, see AWS Plugin in AWS Marketplace in https://docs.itrsgroup.com/docs/geneos/data-collection/aws-cloudwatch/current/aws.html .

    Highlights

    • Monitor AWS services such as EC2, ECS, EKS, RDS, EBS, EFS, Firewall, Billing and more.
    • Collect metrics, logs, events for full stack visibility.
    • Minimal configuration with built-in dynamic entity mappings for more automated discovery.

    Details

    Categories

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    Ubuntu 22.04 LTS

    Pricing

    Pricing and entitlements for this product are managed outside of AWS Marketplace through an external billing relationship between you and the vendor. You activate the product by supplying an existing license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. Subscriptions have no end date and may be cancelled any time. However, the cancellation won't affect the status of an active license if it was purchased outside of AWS Marketplace.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp2) volumes
    $0.10/per GB/month of provisioned storage

    Vendor refund policy

    No refund policy

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    To get the latest features and updates for the AMI, see ITRS Geneos release notes at https://docs.itrsgroup.com/docs/all/release-notes/geneos/geneos-release-notes.htm .

    Additional details

    Usage instructions

    To configure ITRS Geneos EC2 instance at launch, do the following:

    • Set the IAM role to a role that has the following permissions:
      • AWS Plugin required permissions.
      • s3:PutObject to upload diagnostic files.
    • Configure cloud-config or bash to execute set-aws-parameters.sh in step 3 of the EC2 instantiation User data section.

    Using cloud-config:

    #cloud-config
    runcmd:
    - bash /opt/geneos/set-aws-parameters.sh --awsRegions us-east-1 --gatewayArgs "-demo"
    

    Using bash:

    #!/bin/bash
    bash /opt/geneos/set-aws-parameters.sh --awsRegions us-east-1 --gatewayArgs "-demo"
    

    For more information about the AMI, including the version of the packaged binaries, see https://docs.itrsgroup.com/docs/geneos/data-collection/aws-cloudwatch/current/aws-marketplace.html 

    Resources

    Support

    Vendor support

    ITRS Geneos

    Support is available for customers with valid ITRS Geneos licences purchased via other channels.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Financial Services

    ITRS Geneos review

    Reviewed on Apr 20, 2024
    Review provided by G2
    What do you like best about the product?
    1. Best monitoring and alerting tool in the current market.
    2. Huge benefits in Prodcution environment by capturing alerts and emails based on the configuration set up.
    3. You have an ability to develop your own scriopts and set up monitoring based on the script created.
    What do you dislike about the product?
    1. Appearance of the tool can be improved, at the moment it looks like old day screens.
    2. Documentation can be improved for ease of learning.
    What problems is the product solving and how is that benefiting you?
    It reduced manual intervention and it has been replaced with alerts.
    Financial Services

    ITRS Geneos is a robust monitoring and alerting platform

    Reviewed on Mar 21, 2024
    Review provided by G2
    What do you like best about the product?
    GENEOS is a very good tool for monitoring and creating alerts for the entire IT infrastructure. It is very valuable especially in financial services platforms which have business crtical applications and having a real time monitoring solution like geneos is necessary. I like its ability to create custom scripts and toolkits to create our own dashboards, metrics and alerts. It has good documentation and support for timely resolution of issues. It can be integrated to various production grade applications easily and gives 'ease of mind' thanks to its reliability.
    What do you dislike about the product?
    For me, the main thing I dislike about ITRS Geneos is its steep learning curve. The production management team/support team needs to be adequealtey trained on its features for utilizing geneos effectively. The UI is also legacy compared to the modern alternatives, the dashboards give a sense of archaic and could be more modernized and intuitive.
    What problems is the product solving and how is that benefiting you?
    We use Geneos primariy as a real time monitoring and alerting tool for business critical applications. All the applications, databases are integrated with GENEOS and custom alerting has been put in place to thwart any potetial issues or outages. It helps in ensuring that the business applications are up and running anf functioning in the intended manner.
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