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ITRS Geneos

ITRS Group Inc. | ITRS Geneos 3.1.1

Linux/Unix, Ubuntu Ubuntu 20.04 LTS - 64-bit Amazon Machine Image (AMI)

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External reviews

2 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Financial Services

ITRS Geneos review

  • April 20, 2024
  • Review provided by G2

What do you like best about the product?
1. Best monitoring and alerting tool in the current market.
2. Huge benefits in Prodcution environment by capturing alerts and emails based on the configuration set up.
3. You have an ability to develop your own scriopts and set up monitoring based on the script created.
What do you dislike about the product?
1. Appearance of the tool can be improved, at the moment it looks like old day screens.
2. Documentation can be improved for ease of learning.
What problems is the product solving and how is that benefiting you?
It reduced manual intervention and it has been replaced with alerts.


    Financial Services

ITRS Geneos is a robust monitoring and alerting platform

  • March 21, 2024
  • Review provided by G2

What do you like best about the product?
GENEOS is a very good tool for monitoring and creating alerts for the entire IT infrastructure. It is very valuable especially in financial services platforms which have business crtical applications and having a real time monitoring solution like geneos is necessary. I like its ability to create custom scripts and toolkits to create our own dashboards, metrics and alerts. It has good documentation and support for timely resolution of issues. It can be integrated to various production grade applications easily and gives 'ease of mind' thanks to its reliability.
What do you dislike about the product?
For me, the main thing I dislike about ITRS Geneos is its steep learning curve. The production management team/support team needs to be adequealtey trained on its features for utilizing geneos effectively. The UI is also legacy compared to the modern alternatives, the dashboards give a sense of archaic and could be more modernized and intuitive.
What problems is the product solving and how is that benefiting you?
We use Geneos primariy as a real time monitoring and alerting tool for business critical applications. All the applications, databases are integrated with GENEOS and custom alerting has been put in place to thwart any potetial issues or outages. It helps in ensuring that the business applications are up and running anf functioning in the intended manner.


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