Sold by: Tray.ai
Deployed on AWS
The only AI-ready iPaaS - Turn AI into standout business performance.
Unified, AI-powered iPaaS for every team to automate at scale
4.5
Overview
Tray.ai offers a composable AI integration and automation platform that enterprises use to turn AI into standout business performance. The Tray Universal Automation Cloud is a single, AI-ready platform that eliminates the need for disparate tools and technologies to integrate and automate sophisticated internal and external business processes. The fast growing companies and largest enterprises like Eventbrite, HackerOne, NetApp, Cisco, NetApp, and thousands more run Tray.ai to integrate their data and apps, automate their business processes, infuse AI, and deliver at 10X velocity. From prototype to production, with Tray.ai, the development of integrations, the delivery of intelligent apps and the integration of trusted data anywhere is fast, flexible and safe.
For Private Offers/Custom Scoping: Please contact aws_sales@tray.ai
Highlights
- Scalable, secure, and robust governance to drive automation & AI across the organization including IT, Sales, Marketing, and Finance
- Build and deploy AI agents in days using templates, low-code workflows and built-in connectors for enterprise tools like Salesforce, Slack, Jira and many more. Access top foundation models from Amazon Bedrock to build adaptable, future-ready AI workflows.
- Strengthen governance with built-in safeguards like PII tokenization, audit trails, and data access controls.
Details
Sold by
Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Tray Enterprise Edition | Enterprise License with task consumption (includes Enterprise Support) | $150,000.00 |
Vendor refund policy
Tray.io sells an annual subscription service that is payable in advance. Unfortunately, refunds are not available during the term. Customers can elect not to renew at the end of their subscription.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Get help with Frequently Asked Questions and common troubleshooting topics at our support center: https://tray.io/documentation/help/ or contact support@tray.ai for assistance.
Learn to automate your apps with online learning at Tray Academy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Tray.ai
By IBM Software
By SS&C Blue Prism
Top
25
In Data Integration
Top
10
In Device Connectivity
Top
10
In Intelligent Automation, ML Solutions, Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
AI Agent Development
Build and deploy AI agents using low-code workflows and templates with access to foundation models from Amazon Bedrock for creating adaptable AI workflows.
Enterprise Application Connectors
Built-in connectors for enterprise tools including Salesforce, Slack, Jira and other platforms to enable seamless integration across business applications.
Data Protection and Governance
PII tokenization, audit trails, and data access controls to strengthen governance and ensure secure handling of sensitive information.
Scalable Automation Platform
Unified platform designed to scale automation and AI capabilities across multiple organizational departments including IT, Sales, Marketing, and Finance.
Integration and Workflow Automation
Composable platform for integrating data and applications with low-code workflow capabilities to automate sophisticated internal and external business processes.
Pre-built Connectors and Templates
Hundreds of pre-built connectors and templates for connecting applications and data across cloud and on-premises environments, with pre-configured templates for Amazon services including DynamoDB, RDS, S3, Redshift, Lambda, EC2, and CloudWatch.
No-Code Integration Interface
Intuitive no-code interface enabling users to build integrations without writing code, with support for business users and integration specialists.
AI-Driven Data Mapping
AI-powered Mapping Assist feature that intelligently analyzes metadata to recommend data mappings and automate transformation tasks.
Multi-Pattern Integration Support
Support for API-led, event-driven, messaging-based, and other modern integration patterns for advanced integration scenarios.
Centralized Management and Monitoring
Centralized management tools providing full visibility and control over integrations across hybrid environments, with real-time dashboards, alerts, and performance monitoring capabilities.
AI-Enabled Digital Worker Orchestration
Intelligent digital workers with machine-learning based orchestration to maximize efficiency and flexibility of process automations, with write-once reusable process steps and connectors.
No-Code and Low-Code Integration
No code or low code integration capabilities to AWS services and third-party software through Digital Exchange and AWS Marketplace for end-to-end automation lifecycle management.
Process Emulation and Decision Automation
Digital workers emulate human actions, decisions, and business process workflows to automate repetitive and time-intensive tasks across business operations.
Managed Platform with High Availability
Fully managed intelligent automation platform as a service with guaranteed 99.9% uptime SLA, including support, maintenance, platform upgrades, and site-to-site VPN connectivity.
Pre-Configured Digital Workers with OCR and ICR
Pre-configured digital workers leveraging optical character recognition (OCR), intelligent character recognition (ICR), and human-machine forms for automated document processing.
Standard contract
No
No
No
Customer reviews
reviewer2808870
Automation has streamlined credit workflows and highlighted where testing and complexity can improve
Reviewed on Mar 12, 2026
Review from a verified AWS customer
What is our primary use case?
We run automation workflows with Tray.io to take data from our internal databases and update a third-party software that we use. Specifically, my company offers digital trade credit, and we use that software to support our collections processes.
At a high level, our systems call a webhook in Tray.io . The workflows in Tray.io then triage and process the incoming data, and finally makes API calls to the third-party service to modify objects.
What is most valuable?
I appreciate the logging features that Tray.io offers, as it is fairly intuitive to use. It is also fairly straightforward to customize debugging messages if needed.
The logging and debugging features in Tray.io have helped us considerably, especially when dealing with APIs that return errors sometimes. Errors could be a configuration issue on our side or 500 errors, and being able to go through each of the workflow steps and see what the outputs were at that particular point has been quite useful for us in terms of making our workflows more resilient and understanding what has gone wrong.
Tray.io has positively impacted my organization by helping us automate both the development and maintenance work that is needed to keep our internal database and this third-party service in sync.
What needs improvement?
It was not always easy to test our changes in Tray.io. In a software engineering context, you might imagine there being different branches and different environments to make changes where you can make changes and test them, but in Tray.io it does not quite work the same way. I understand there have been improvements in this regard.
For how long have I used the solution?
I have been using Tray.io for about two years.
What do I think about the stability of the solution?
Tray.io is stable in my experience.
What do I think about the scalability of the solution?
As our product got more complex, we needed to adapt our Tray.io setup to match that, and that was when the benefits of it being no-code or low-code started to pale in comparison to the cost of making everything slightly more complicated. Given the limited time we have invested in it, I would say Tray.io was fine for us in terms of processing larger volumes, but it was less smooth-sailing when it came to increasing complexity.
How are customer service and support?
The customer support from Tray.io is adequate. It is not great, but not terrible in my memory.
How would you rate customer service and support?
What was our ROI?
I am not in a position to comment on seeing a return on investment, but instead of paying Tray.io, we could have spent more of our engineers' time.
What other advice do I have?
I think in general it has been a positive experience with Tray.io, and while there are areas where it can be improved, overall it is a good product. I rate Tray.io a seven out of ten.
Omji P.
An Integration tool
Reviewed on Dec 10, 2025
Review provided by G2
What do you like best about the product?
Can integrate the workflow easily without any prior knowledge of the platform.
Easy to maintain the workflow once created, has got this feature that sends the email if any error occurred into your platform.
Can use AI (Merlin) to build the workflows and get the help from AI to integrate the steps into the workflows.
Ease of implementing the workflow is quite good.
Customer support is also good, getting the response from the support team is quick too.
Frequency of usage is good because of lot of features.
Easy to maintain the workflow once created, has got this feature that sends the email if any error occurred into your platform.
Can use AI (Merlin) to build the workflows and get the help from AI to integrate the steps into the workflows.
Ease of implementing the workflow is quite good.
Customer support is also good, getting the response from the support team is quick too.
Frequency of usage is good because of lot of features.
What do you dislike about the product?
The AI should be more smooth although the AI is pretty good, but it needs more finement.
Also the documents should be more descreptive.
Also the documents should be more descreptive.
What problems is the product solving and how is that benefiting you?
Building the workflows to integrate the data from one platfrom to another seems easy with using this platfrom. Using this platfrom is quite understandable. No need to go through the documentation.
Sending data from one to another is good.
Sending data from one to another is good.
Raman M.
Tray for amanging worflows and integration with Salesforce
Reviewed on Jan 28, 2025
Review provided by G2
What do you like best about the product?
We use tray for lead routing across all regions by setting up customised rules. Loved the new AI integration features
What do you dislike about the product?
It's a little complex rule to be used if you are new to it. Also it can't be used if the lead routing rules are complex
What problems is the product solving and how is that benefiting you?
We are using Tray at Docusign for managing the lead routing
Melanie T.
Tray review
Reviewed on Dec 19, 2024
Review provided by G2
What do you like best about the product?
It's a reverse ETL tool with drag and drop features so it can accommodate a lot
What do you dislike about the product?
There's definitely a learning curve while figuring out some functionality
What problems is the product solving and how is that benefiting you?
Tray was helping to orchestrate data pipelines that couldn't be solved with an ETL tool alone
Chris R.
Depends on Skill Level
Reviewed on Jul 25, 2024
Review provided by G2
What do you like best about the product?
Incredibly flexible way to customize flows. Interface that helped me to visualize the process
What do you dislike about the product?
Difficult to get other people to understand and use it too.
What problems is the product solving and how is that benefiting you?
Integrating other platforms into salesforce. AI assisted workflow increases accuracy and decreases time. Also, less frequent switching between apps seems to decrease user fatigue.