Overview
VirtualNOC allows NOC teams to proactively and independently monitor and verify all components of the end-to-end OTT streaming workflow. Touchstream is rated 4.6/5 on Capterra.
Use Touchstream VirtualNOC to:
- Ensure live events, 24/7 live channels, and product launches stream smoothly
- Identify the root cause of streaming issues in minutes, not hours
- Dramatically reduce the mean time to diagnose (MTTD) issues
- Prevent customer churn, lower support costs, and stop wasting time and resources
- Clearly and visually identify problems from glass to glass
- Launch tools to deep dive into the root cause of errors directly from a visual dashboard
- Independently verify CDN performance and availability
- Replay errors from any point in time
- Give your NOC team the tools they need to drive QoS performance
Highlights
- Unify your siloed OTT workflow component data in one visualisation
- Identify and mitigate streaming problems from the root cause before impacting customers
- Share data quickly and easily with CDN providers to solve CDN problems in a fraction of the time
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
ott_noc_a | VitualNOC - Starter - 1 Integration | $100.00 |
ott_noc_b | VitualNOC - Basic - up to 3 Integrations | $200.00 |
ott_noc_c | VitualNOC - Professional - up to 10 Integrations | $300.00 |
ott_noc_d | VitualNOC - Professional Plus - up to 20 Integrations | $400.00 |
Vendor refund policy
Once service has been contracted, refunds are not available. Cancel at any time.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is accessible directly from the Touchstream SaaS dashboard
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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