Sold by: Touchstream
Deployed on AWS
VirtualNOC allows NOC teams to actively and independently monitor all the tools and softwares in their end-to-end streaming workflow. Uniquely, Touchstream independently verifies CDN performance and availability and allows clear root cause diagnosis anywhere between the glass. With Touchstream, OTT streamers can identify and mitigate underperforming CDNs before they impact customers and cause costly disruptions, identify opportunities for improved architecture, and prevent outages and poor QoS. Take the power into your team's hands and solve streaming problems in minutes, not days. Touchstream is rated 4.6/5 on Capterra.
Overview
VirtualNOC allows NOC teams to proactively and independently monitor and verify all components of the end-to-end OTT streaming workflow. Touchstream is rated 4.6/5 on Capterra.
Use Touchstream VirtualNOC to:
- Ensure live events, 24/7 live channels, and product launches stream smoothly
- Identify the root cause of streaming issues in minutes, not hours
- Dramatically reduce the mean time to diagnose (MTTD) issues
- Prevent customer churn, lower support costs, and stop wasting time and resources
- Clearly and visually identify problems from glass to glass
- Launch tools to deep dive into the root cause of errors directly from a visual dashboard
- Independently verify CDN performance and availability
- Replay errors from any point in time
- Give your NOC team the tools they need to drive QoS performance
Highlights
- Unify your siloed OTT workflow component data in one visualisation
- Identify and mitigate streaming problems from the root cause before impacting customers
- Share data quickly and easily with CDN providers to solve CDN problems in a fraction of the time
Details
Sold by
Delivery method
Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
ott_noc_a | VitualNOC - Starter - 1 Integration | $100.00 |
ott_noc_b | VitualNOC - Basic - up to 3 Integrations | $200.00 |
ott_noc_c | VitualNOC - Professional - up to 10 Integrations | $300.00 |
ott_noc_d | VitualNOC - Professional Plus - up to 20 Integrations | $400.00 |
Vendor refund policy
Once service has been contracted, refunds are not available. Cancel at any time.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is accessible directly from the Touchstream SaaS dashboard
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Catchpoint Systems
By Brightcove Inc.
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
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AI generated from product descriptions
End-to-End Workflow Monitoring
Monitors and verifies all components of the end-to-end OTT streaming workflow including live events, 24/7 live channels, and product launches in a unified visualization.
Root Cause Diagnosis
Provides root cause diagnosis capabilities across the entire streaming path with visual identification of problems and ability to replay errors from any point in time.
Rapid Issue Resolution
Enables root cause identification and mitigation of streaming problems in minutes with dramatically reduced mean time to diagnose (MTTD).
Integrated Diagnostic Tools
Includes deep dive diagnostic tools accessible directly from a visual dashboard for analyzing streaming errors and performance issues.
Global Distributed Monitoring Network
Largest globally distributed network of public nodes enabling immediate monitoring across multiple geographic regions and points of presence.
CDN Observability
Agentless monitoring capabilities across single or multiple CDN providers with holistic or regional observation of content delivery network points of presence.
DNS Resolution Monitoring
DNS observability with tracing capabilities to identify fault points at specific levels in the DNS resolution chain.
API Performance Monitoring
API observability across third-party dependencies, dynamic architectures, and microservice meshes with holistic data analysis.
Network and Application Performance Data Collection
Continuous collection and analysis of user experience, network, and application data from distributed nodes to identify and pinpoint issues across the service delivery chain.
Monetization Models
Support for advertising-based (AVOD), subscription-based (SVOD), and hybrid revenue models with integrated engagement, content, and ad insights
Multi-Region Content Delivery
Live and VOD streaming with multi-language, multi-region support, social integration, and comprehensive accessibility options for global audience reach
Adaptive Streaming Technology
Multi-codec adaptive streaming with context-aware encoding capabilities designed to reduce streaming and storage costs by up to 50%
Quality of Experience Monitoring
Built-in QOE Insights to report on health and performance metrics across all viewer sessions and devices
Content Protection
Robust security features including DRM and encryption for content protection across global infrastructure
Standard contract
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