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    Touchstream CDN Monitoring for OTT Providers

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    Sold by: Touchstream 
    Touchstream allows NOC teams to actively and independently monitor and verify CDN performance and availability. With Touchstream, OTT streamers can identify and mitigate underperforming CDNs before they impact customers and cause costly disruptions. Place power into your team's hands and solve CDN problems in minutes, not days. Touchstream is rated 4.6/5 on Capterra.
    Listing Thumbnail

    Touchstream CDN Monitoring for OTT Providers

     Info
    Sold by: Touchstream 

    Overview

    Touchstream allows NOC teams to actively and independently monitor and verify CDN performance and availability. With Touchstream, OTT streamers can identify and mitigate underperforming CDNs before they impact customers by harnessing proprietary data sharing with the world's leading CDNs, allowing CDN problems to be solved in minutes, not days. Touchstream is rated 4.6/5 on Capterra.

    "Of all the operations tools, Touchstream is the most reliable and easy to use. Before Touchstream, we used to tell our CDN that we had a problem, they would take several days, and usually come back to us that they couldn't find any problem. Now, with Touchstream, we collaborate with CDNs, and within 10 minutes they are pinpointing the problem." - A leading publicly traded American broadcaster netting revenues +12 billion annually

    With Touchstream, engineering teams skip the days and hours of root-cause analysis, pinpointing issues in a few clicks, and ending the time consuming back-and-forth tickets in order to solve CDN problems and hold their CDNs responsible by giving them the root cause information needed to fix problems.

    Touchstream works with any CDN, and has partnerships with Akamai, Cloudfront, Fastly, Lumen, and Limelight.

    Touchstream provides a coherent, intuitive, visual way to analyse data from any point in time, diagnose and fix CDN problems quickly, and ultimately provide high quality QoS.

    For full end-to-end streaming monitoring of your entire workflow beyond CDNs (Touchstream VirtualNOC), please contact us at aws-mp@touchstream.media 

    Please note per Touchstream's End User License Agreement (EULA) that companies operating content in some specific industries are not supported. These content areas include but are not limited to: Adult, Gaming or Gambling, and Politics.

    Highlights

    • Identify and mitigate underperforming CDNs before impacting customers
    • Share data quickly and easily with CDN providers to solve problems in a fraction of the time
    • Find the root cause of poorly performing CDNs in a couple of clicks, saving precious engineering time

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Touchstream CDN Monitoring for OTT Providers

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    10 OTT streams
    Monitoring 10 streams from up to 5 locations
    $1,200.00

    Vendor refund policy

    Once service has been contracted, refunds are not available. Cancel at any time.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support is accessible directly from the Touchstream SaaS dashboard

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Ratings and reviews

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    1 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
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    Great software!

    Reviewed on Sep 13, 2022
    Review provided by G2
    What do you like best about the product?
    I love how reliable, easy to use, fast and safe Touchstream feels.
    What do you dislike about the product?
    Nothing too bad to dislike, I think I just don't like the fact that I cant control the arrangement of the VCs
    What problems is the product solving and how is that benefiting you?
    I like how it allows me to see if one of my streams is working correctly or isn't. I also love how with the alerts there's nothing going off the tracks for us.
    View all reviews