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Overview

Open source distributions are prized for their fast-paced innovation; for example, SUSE releases service packs every 18 months, in general, and supports previous service packs for six months after their release. Not every enterprise can support such a fast-paced schedule for updating their server platforms, however. These decisions must be weighed against business needs and balanced carefully against the risks and expenses involved with upgrades. Most vendors, however, will not support customers who elect to delay upgrades.

For more information fill out this contact form or contact us at cloudsales@suse.com

About SUSE

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

Sold by SUSE
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Customers of Long Term Service Pack Support (LTSS) will continue to receive support from their current support provider. If their OS is provided by and supported by AWS, AWS support will continue to support the OS until the end of LTSS. Free support is available through forums, technical documentation, and tutorials. Paid support is available. https://aws.amazon.com/premiumsupport/. If their OS is provided by and supported by SUSE, SUSE support will continue to support the OS. Please reach out to SUSE Support via https://scc.suse.com/home.