Overview
Honeybadger gives your team complete application monitoring without the complexity of managing multiple vendors. It captures exceptions across your entire stack with full backtraces, request context, and deploy data, then uses intelligent fingerprinting to group duplicates so each distinct issue surfaces once. Uptime monitoring from multiple global locations catches outages before customers report them - closing the blind spot that exists when your application is too broken to report its own errors. Check-in monitoring watches cron jobs, scheduled tasks, and background workers, alerting your team immediately when a job misses its expected window.
Honeybadger Insights ties it all together. Query and correlate errors, uptime events, check-ins, application logs, and custom events in one place. Build dashboards for deploy tracking, incident analysis, and operational reporting - or start from pre-built templates. Hosted public status pages are included for incident communication with your users, with no additional service required.
Highlights
- Five monitoring tools in one: error tracking, uptime monitoring, cron job monitoring, log management, and status pages, replacing multiple vendor contracts with a single platform and subscription.
- Intelligent error grouping and deduplication cuts alert noise so your team focuses on real issues. Correlate errors, uptime events, logs, and cron job failures in a single query interface to reduce mean time to resolution.
- Installs in minutes with SDKs for Ruby, Python, PHP, Node.js, Go, Java, Elixir, and more. Integrates with Slack, PagerDuty, Jira, GitHub, and dozens of other tools your team already uses.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Business Plan | Honeybadger Business plan with unlimited users, teams, SSO, priority support, and advanced workflows. Includes 50,000 errors/month, 100MB insights/day, 5 uptime monitors, 1 status page, 10 alarms, and 10 dashboards. | $80.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Errors | Per error beyond 50,000 included monthly errors. | $0.0005 |
Insights (MB) | Per MB beyond 100MB included daily insights ingestion. | $0.002 |
Monitors | Per active uptime / check-in monitor beyond 5 included. | $0.00274 |
Status Pages | Per active status page beyond 1 included. | $0.0274 |
Insights Alarms | Per active Insights alarm beyond 10 included. | $0.00137 |
Insights Dashboards | Per Insights dashboard beyond 10 included. | $0.00137 |
Vendor refund policy
Honeybadger subscriptions can be cancelled at any time. No charges are incurred during the free trial period. After the trial, you are responsible for the base subscription fee and any metered usage charges up to your cancellation date. Refund requests are handled on a case-by-case basis, contact support@honeybadger.io .
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
- Support email: support@honeybadger.io
- Phone: 1-866-724-3373
- Support page: https://www.honeybadger.io/contact/
- Response time: Within two hours, 8am-4pm PST, Monday-Friday
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.