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    Cisco Duo - Advantage Edition

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    Deployed on AWS
    Cisco Duo provides the only security-first Identity and Access Management (IAM) solution to protect organizations from identity-based threats. Duo integrates all necessary components to serve as the sole IAM platform, while operating as a unified defense layer across your existing identity infrastructure.
    4.5

    Overview

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    Duo Advantage provides complete visibility of identity security posture (ISPM), device health posture checks, AI-based identity threat detection and response (ITDR), dynamic risk-based authentication, and a seamless login experience that minimizes repeated authentications.

    Includes everything in Duo Essentials, plus:

    Cisco Identity Intelligence: identify, detect, and respond to identity-based threats by gaining comprehensive visibility and AI-driven analytics across your identity sources and incorporate identity context into Duo's risk-based authentication policies.

    Duo Passport: authenticate once on a trusted device and get uninterrupted access to permitted applications across browsers and thick clients, minimizing repeated authentication requests and protecting against session theft.

    Risk-Based Authentication: adjust authentication requirements in real time based on risk signals.

    Device Health: perform checks for updated operating systems, browsers, plug-ins, and compliance with security policies.

    Adaptive Access Policies: enforce adaptive access policies per application based on user's location, device health or network.

    Visibility and Reporting: full-featured dashboards and custom reports for compliance audits and ease of administrative management, with deeper visibility into devices.

    Before subscribing, you are required to sign up on the Duo website https://signup.duo.com  to create a Duo ID. For questions related to product, pricing or private offers, reach out to our team at sales@duo.com 

    Highlights

    • Duo Advantage delivers security-first, unified Identity and Access Management (IAM) with comprehensive cross-platform visibility, end-to-end phishing resistance, and proactive threat detection through AI and Identity Intelligence.
    • The solution offers dynamic, risk-based authentication and adaptive access policies, minimizing repeated authentications while continuously monitoring user, device, and session health for enhanced security.
    • Duo Advantage simplifies identity management and compliance with full-featured dashboards, custom reporting, and seamless user access, reducing total cost of ownership and administrative complexity.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Pricing

    Cisco Duo - Advantage Edition

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Duo Advantage
    per 50 users
    $3,600.00

    Vendor refund policy

    Please refer to seller website.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support information please visit - https://duo.com/support 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.5
    675 ratings
    5 star
    4 star
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    1 star
    71%
    23%
    4%
    1%
    1%
    19 AWS reviews
    |
    656 external reviews
    External reviews are from G2  and PeerSpot .
    ShanehalKasmani

    Strong identity protection has improved branch VPN access and simplified threat detection

    Reviewed on Oct 28, 2026
    Review provided by PeerSpot

    What is our primary use case?

    We are a retail organization, not a service provider or integrator, with over 50 branches where we have implemented all Cisco products. I work with Cisco Duo as a customer. We mainly use Cisco Duo for MFA related to VPN, and we also have single sign-on and SAML-based authentication in our organization. We are not using the passwordless environment proposed by Cisco Duo.

    What is most valuable?

    From my four years of experience, the best part about Cisco Duo is that it is easy to use and relatively very straightforward, with multiple options available.

    The best features I would highlight in Cisco Duo include the SAML-based authentication, which works well with all of the organization's applications. When it comes to security authentication, I find it is relatively easy when logging in.

    We use the Advanced Identity Threat Detection feature in Cisco Duo, and it is also good because we have integration with the firewall which alerts us whenever there is any threat. With Cisco Duo's threat management capabilities, it shows the risk for a user.

    For example, if I am the user accessing certain websites and if the traffic goes through the firewall integrated with Cisco Duo, it flags my user for any suspicious activity.

    The conversational AI interface in Cisco Duo is relatively good, and we can utilize the integrated Copilot feature for any kind of documentation.

    We have been exploring Cisco Duo Directory; although we have not used it extensively, we did the POC and it worked well. Cisco Identity Intelligence is a good feature that helps detect and respond to identity-based risks effectively because it integrates with Threat Intelligence.

    I believe the integrations offered by Cisco Duo are good enough to satisfy our organization's requirements.

    For how long have I used the solution?

    I have been working with Cisco Duo for the last four years.

    What do I think about the stability of the solution?

    Cisco Duo is 99% stable and reliable.

    What do I think about the scalability of the solution?

    Cisco Duo is scalable with no limitations.

    How are customer service and support?

    Regarding technical support from Cisco for Cisco Duo, I feel it could be better. We often need to reach out to the Cisco Duo team through support cases, which are not integrated with Cisco TAC. If I had to rate Cisco Duo's support, I would give it a seven.

    How was the initial setup?

    Regarding deployment, Cisco Duo is relatively very simple, which I consider a good point.

    What was our ROI?

    Despite the price being quite high, I would rate Cisco Duo's value for money as seven out of ten. I rate it a seven because technically, the features are okay and very useful, but the price for the licenses is quite high. I see savings in terms of time and money with Cisco Duo. I would say that Cisco Duo saves us about 30% in time and money.

    What's my experience with pricing, setup cost, and licensing?

    Regarding price, I think it can be reduced; it is a challenge because our organization has informed us that we have the E3 license from Microsoft that includes MFA features, making it hard to justify paying for Cisco Duo.

    Which other solutions did I evaluate?

    I have evaluated some similar products to Cisco Duo; for example, I have the Microsoft E3 license, which provides Microsoft Authenticator. The biggest difference for me between Cisco Duo and Microsoft is that Cisco Duo benefits from much better integration with our environment rather than just being an MFA feature, as it offers advanced intelligence and threat features.

    What other advice do I have?

    Regarding Cisco Catalyst SD-WAN, I started working on it about two to three years back for some project related to Viptela. Currently, we do not have Cisco Catalyst SD-WAN in our organization.

    We have several Cisco products in our organization, including Cisco ISE, Cisco Duo, Cisco FTD, and Cisco routers and switches. Overall, I would rate Cisco Duo nine out of ten.

    Rohan B.

    Fast, Clean Duo Push Makes MFA Effortless

    Reviewed on Oct 27, 2026
    Review provided by G2
    What do you like best about the product?
    Cisco Duo makes multi-factor authentication straightforward for both end users and IT administrators. The Duo push notification is fast and clean, and it turns a daily security step into a simple, single tap on your phone.
    What do you dislike about the product?
    The higher-cost tiers can be necessary if you need advanced adaptive access or risk-based policies. Also, the reporting and analytics feel a bit thin out of the box, and it requires internet connectivity.
    What problems is the product solving and how is that benefiting you?
    Cisco Duo helps address unauthorized access and password vulnerabilities. It also provides instant, one-step login approval for users, while helping ensure that phones and laptops stay updated.
    AJ J.

    FedRAMP-Ready Value with Responsive Support and Easy Portal Access

    Reviewed on Oct 23, 2026
    Review provided by G2
    What do you like best about the product?
    The Pricing is good - supports Federal contractors since its FedRAMP moderate. Quick responsive support team and an easy portal access is quite helpful
    What do you dislike about the product?
    It needs its own app which adds up to a new variable for management. While the Cisco Duo app is secure and responsive, most users don't like having another app to manage
    What problems is the product solving and how is that benefiting you?
    We use Cisco for 2FA authentication especially for compliance reasons like NIST 800-171 and CMMC Compliance. Mandating 2FA access for admins can be easily pushed through Duo.
    Manufacturing

    Easy to Use, Simple Navigation, and Quick Troubleshooting

    Reviewed on Oct 23, 2026
    Review provided by G2
    What do you like best about the product?
    The product is very easy to use and the menu is simple to navigate. Also troubleshooting is very easy, as issue such as account lockouts and stated at the top of the page
    What do you dislike about the product?
    A few times, we’ve had an outage where users were unable to log on, and there didn’t seem to be any clear reason for it. However, after a few hours, users were able to log back on.
    What problems is the product solving and how is that benefiting you?
    It’s making us more secure by ensuring our users have to use MFA when connecting to our VPN and Office 365. It also helps reduce the attack surface that potential hackers could take advantage of.
    Chris W.

    Strong Security, but Repeated Prompts Get Frustrating

    Reviewed on Oct 23, 2026
    Review provided by G2
    What do you like best about the product?
    I like that Cisco Duo is easy to use. I installed the app and everything was functional. It does its job with fingerprint scans or mobile authentications, and it adds two-factor authentication and extra security for the money, student information, and institutional data I handle. I use it with everything at my institution and a few other apps, and it does what it’s supposed to do.
    What do you dislike about the product?
    I wish Cisco Duo were more seamless and didn’t ask me to authenticate so often. It can ask me to do the same thing over and over, even when I’m in the middle of getting ready for class. It’s also a pain when my phone is in another room and my watch keeps buzzing. I’ve had trouble switching it over when I change phones, too.
    What problems is the product solving and how is that benefiting you?
    I use Cisco Duo to make sure I’m actually who I say I am and add extra security for money, student information, and institutional data. It works across my university systems and other apps, using fingerprint or mobile authentication.
    View all reviews