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You pay based on usage, with a single pricing dimension charged per Okta user per month. Your cost scales directly with the number of Okta users you protect. As your user count grows or shrinks, your monthly charge adjusts to match. There are no separate tiers or instance sizes to choose from. The product covers backup, drift monitoring, and recovery for your Okta and Auth0 tenants under this one metric, so billing stays tied to a simple headcount-based measure.
Top-of-mind questions for buyers
What counts as one Okta user for billing each month?
You are billed per Okta user account protected in your tenant. Each individual identity counts as one billable user. The product covers Workforce Identity, Customer Identity, and Auth0 environments, so users across these tenants count toward your monthly total under the same per-user metric.
What happens to my bill when my Okta user count changes during the month?
Because billing is usage-based per Okta user per month, your charge follows your user count. As users are added or removed, the monthly charge adjusts to match. There is no upfront commitment or tier to upgrade, so scaling happens automatically with your actual protected user count.
Does the per-user price include storage for my backup data?
The per-Okta-user monthly charge covers the software. You can bring your own storage across cloud or on-premises options for sovereign data control, meaning backup data resides on your infrastructure. Underlying storage costs in your own environment are separate from this per-user software charge.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Reliable backup and fast recovery capabilities for Okta users and configuration data
Real-time Monitoring and Alerting
Real-time alerts for important or suspicious changes made in configuration
Tenant Synchronization
Safe roll-outs with capability to keep preview and production tenants in sync
Multi-tenant Support
Support for Okta WIC and CIC (formerly Auth0) products
Configuration Management
Backup and restoration of Okta configuration settings and user data
Automated Backup Frequency
Daily automated backups of GitHub repositories, issues, pull requests, and metadata
Data Recovery Granularity
Ability to recover entire repositories or specific data elements through user-friendly dashboard
Protected Data Types
Backup coverage includes repositories, issues, pull requests, wikis, and project metadata
Data Loss Prevention
Protection against accidental deletions, data corruption, unexpected downtime, and unintended changes from AI coding tools
Dedicated Support Services
Access to dedicated support team for backup management and data recovery assistance
Multi-Service Backup Coverage
Supports backup and recovery across AWS compute services (EC2, Nutanix Clusters on AWS, VMware Cloud on AWS), storage services (S3, S3 Express Zone One), database services (RDS, DynamoDB, Aurora), security and IAM services (VPC, IAM, KMS, Parameter Store, WAF), serverless services (Lambda, CloudFormation), and SaaS applications (Jira, Confluence, GitHub, Okta).
One-Click Restore Capability
Enables recovery and restoration of specific items or entire workloads in a single click, with support for restoring files, configurations, functions, and parameters directly to production environments.
Cross-Regional Recovery
Provides capability to perform recovery operations across different AWS regions, enabling disaster recovery and data redundancy across geographic locations.
Automated Backup Operations
Automates all backup operations with built-in reporting, notifications, logging, and testing capabilities, eliminating manual intervention requirements.
Customer-Controlled Storage
Allows storage of backups in customer-owned storage accounts with full control, data privacy, and data sovereignty, preventing unauthorized deletion of backup data.
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