Sold by: Revve AI
Deployed on AWS
Revve is an AI-powered customer operations platform that runs inbound support and outbound engagement across voice, chat, SMS, and messaging - with human agents and AI agents working in one shared workspace. Built-in ticketing, knowledge base, unified inbox, and TCPA-compliant outbound calling replace the patchwork of helpdesk tools and bolt-on chatbots. Deploy in 2-4 weeks on AWS cloud or on-premise for regulated industries.
Overview
Revve is an AI-powered customer operations platform built for enterprise teams running high-volume inbound support and outbound engagement.
Instead of bolting an AI chatbot onto a legacy helpdesk, Revve gives you the full contact center stack in one place: AI voice agents, AI chat agents, ticketing, knowledge base, unified inbox across voice, SMS, chat, and messaging, and TCPA-compliant outbound calling. Human and AI agents share the same workspace, so the AI gets better from real human corrections instead of starting fresh with every model release.
For inbound, Revve resolves up to 80% of routine conversations automatically across voice, web chat, SMS, email, WhatsApp, and Zalo, with full context handoff to a human when escalation is needed. For outbound, your operations team can launch TCPA-compliant calling and texting campaigns for collections, lead follow-up, re-engagement, and renewals through no-code configuration, without bringing in a separate dialer vendor. Proprietary voice models support English, Vietnamese and 10+ languages. Pricing is a flat platform subscription plus a fee per unique customer reached each month. Failed connections don't count, and there's no per-minute or per-channel pricing that punishes you as volume grows.
Most deployments go live in 2-4 weeks using pre-built workflows, not the multi-quarter rollouts typical of traditional contact center software. Revve is SOC 2 compliant with 99.9% uptime, and available as cloud SaaS on AWS or on-premise for BFSI and other regulated industries. Customers like Vietnam International Bank, Hong Leong Bank and EagleView use Revve to handle more conversations without adding agent headcount.
Highlights
- AI contact center platform, not a chatbot bolted onto a legacy helpdesk. Revve gives you AI voice agents, AI chat agents, ticketing, knowledge base, and a unified inbox across voice, SMS, web chat, email, WhatsApp, and Zalo, all in one workspace. Human and AI agents work side by side, so the AI gets better over time from real human corrections instead of starting fresh with every release.
- Compliant AI outbound calling and texting, built into the same platform that handles your inbound support. Operations teams launch collections, lead follow-up, re-engagement, and renewal campaigns through no-code configuration, without standing up a separate dialer vendor.
- Deploy in 2-4 weeks using pre-built workflows, not the multi-quarter rollouts common with legacy contact center software. SOC 2 compliant, 99.9% uptime, available as cloud SaaS on AWS or on-premise for BFSI and other regulated industries
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Revve AI Platform - Growth | Annual subscription to the Revve AI platform for one organization, sized for higher-volume deployments. Includes 10,000 AI voice minutes and 20,000 AI chat messages per month. Covers AI voice and chat agents, campaigns, knowledge bases and analytics. Quantity 1 covers one organization for the 12-month term. Higher usage volumes, additional channels and custom terms are available through a private offer - please contact the seller. | $36,000.00 |
Revve AI Platform - Standard | Annual subscription to the Revve AI platform for one organization. Includes 3,000 AI voice minutes and 5,000 AI chat messages per month. Covers AI voice and chat agents, campaigns, knowledge bases and analytics. Quantity 1 covers one organization for the 12-month term. Higher usage volumes, additional channels and custom terms are available through a private offer - please contact the seller. | $12,000.00 |
Vendor refund policy
All fees are non-refundable, including annual subscriptions, setup fees, and per-Unique-Contacted-Customer (UCC) usage charges. SLA breaches are remedied through service credits per the Master Service Agreement, which is the sole remedy. Customers may decline renewal with 30 days' written notice before term end. Billing disputes must be raised within 30 days at billing@revve.ai .
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Delivery details
Software as a Service (SaaS)
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Support
Vendor support
- Email: support@revve.ai
Enterprise support with 99.9% availability SLA, 1-hour response time and 24/7 phone support is available as an additional add-on
AWS infrastructure support
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