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Amazon SageMaker is a fully-managed platform that enables developers and data scientists to quickly and easily build, train, and deploy machine learning models at any scale. With Amazon SageMaker, all the barriers and complexity that typically slow down developers who want to use machine learning are removed. The service includes models that can be used together or independently to build, train, and deploy your machine learning models.

Topic Modeling of Credit Card Complaints

By: Mphasis Latest Version: 1.2

Product Overview

Topic Modelling based solution for customer complaints about Credit Card services. The solution clusters customer complaints into topics based on the narratives provided. Given a set of customer complaints narratives, this solution identifies for each complaint the top three issues mentioned in the narrative. The task of identifying what credit card specific issue is being mentioned in a customer complaint requires human involvement and the same is being automated with this solution.

Key Data

By Mphasis
Type Model Package
Fulfillment Methods Amazon SageMaker

Usage Information

Support Information

Topic Modeling of Credit Card Complaints

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