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    Ably Realtime

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    Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses trust us with their critical applications like chat, notifications and broadcast - reliably, securely and at serious scale.

    Overview

    Ably is the definitive realtime experience platform. We power more WebSocket connections than any other pub/sub platform, serving over a billion devices monthly. Businesses like HubSpot, NASCAR and Webflow trust us to power their critical applications - reliably, securely and at serious scale.

    Ably products place composable realtime in the hands of developers. Simple APIs and SDKs for every tech stack, enable the creation of a host of live experiences - including chat, collaboration, notifications, broadcast and fan engagement. All powered by our scalable infrastructure.

    Highlights

    • Over 1.5B connected devices and 2T+ API operations handled each month. Our infrastructure is elastic, highly-available, and built to handle extreme scale.
    • Data streamed at sub-50ms global median latencies providing predictability in uncertain operating conditions.
    • 5+ years since our last outage and 99.999999% message survivability. Ably ensures redundancy at a regional and global level, to preserve continuity of service.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    1-month contract (6)

     Info
    Dimension
    Description
    Cost/month
    Bootstrap
    100 connections & channels, 3 mil msgs/month, 16KiB max msg size
    $0.00
    Micro
    500 connections & channels, 10 mil msgs/month, 64KiB max msg size
    $55.00
    Small
    1,000 connections & channels, 30 mil msgs/month, 64KiB max msg size
    $89.00
    Medium
    2,500 connections & channels, 100 mil msgs/month, 64KiB max msg size
    $199.00
    Large connections+
    25,000 connections & channels, 200 mil msgs/month, 64KiB max msg size
    $799.00
    Large messages+
    10,000 connections & channels, 600 mil msgs/month, 64KiB max msg size
    $999.00

    Vendor refund policy

    disabled

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Chat, Support Tickets, Email Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    55 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Eduardo E.

    Reliable and easy to implement

    Reviewed on Oct 29, 2024
    Review provided by G2
    What do you like best about the product?
    The support team is great. BDR interested in what we do and provides a new perspective in development.
    Easy to integrate.
    What do you dislike about the product?
    You need to keep an eye on the budget. The pricing may have some nuances.
    What problems is the product solving and how is that benefiting you?
    In-app notifications and possiby push notifications in the future.
    Marijn V.

    Reliable like swiss clockwork

    Reviewed on Oct 18, 2024
    Review provided by G2
    What do you like best about the product?
    We use Ably to send out push notifications and rely on it quite heavily. We decided to go with Ably years ago to avoid having to build or manage it ourselves. It was very easy to set up and reasonable when it came to pricing, so we decided to go for "buy" rather than "build.

    Years later, we still use Ably for all push notifications. Initially, we thought we'd use Ably until the cost started to increase and it would be worth managing the push notification service ourselves. But the fact that we don't have to worry about them, and that the price increase due to increased traffic has been reasonable has made it that it's still not a priority Today.
    What do you dislike about the product?
    Of course, we'd love to see lower prices, but the ease of mind we get for it makes it worth the money.
    What problems is the product solving and how is that benefiting you?
    Our application has many async processes as they often take a fair amount of time (optimization problems, data processing) or are related to real time events. Ably allows us to give our customers the experience they are looking for, always with the latest information, always on top of things.
    Sanjay K.

    Great tool for real time communication; Support is great too

    Reviewed on Oct 11, 2024
    Review provided by G2
    What do you like best about the product?
    Ably is a great tool for real-time communication. We have been using it for our client's EduTech Portal for the last 4 years. The support is great too. It integrates well with other technologies, easy to implement.
    What do you dislike about the product?
    I am not able to find any issues with Ably so far.
    What problems is the product solving and how is that benefiting you?
    To communicate to the user devices in real-time, and reliably was our requirement which ably has fulfilled.
    Jean M.

    Ably save us during incident

    Reviewed on Oct 09, 2024
    Review provided by G2
    What do you like best about the product?
    Our customer sucess reactivity.
    We deploy a new code that lead to explode the number of call we made to Ably, Ably remove our limit to not block our feature before we need to ask them and let us the time to adjust our code.
    We like also the terraform provider to create all our app.
    What do you dislike about the product?
    Monitoring integration with datadog not include in all plan
    What problems is the product solving and how is that benefiting you?
    Shared messaging across mutliple device
    Harsh D.

    Good product and great customer support

    Reviewed on Jul 09, 2024
    Review provided by G2
    What do you like best about the product?
    I was researching ably products to design a solution to meet business needs. I had some questions about the product and it was really fast and easy to reach out to customer support personal who knew technical information about the product in details. Questions were answered quickly and to the point.
    What do you dislike about the product?
    FAQ could be expanded and articles be kept up to date as the product matures.
    What problems is the product solving and how is that benefiting you?
    Read from kafka topics and update information on user device.
    View all reviews