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Ably Realtime

Ably Realtime | 1

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62 reviews
from G2

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    Human Resources

We use Ably Realtime for all of our all of our WebSocket needs

  • January 27, 2025
  • Review provided by G2

What do you like best about the product?
Ease of integration, reliability, and great support.
What do you dislike about the product?
Had to get the quotas correct for our usage which took some tweaking, but after that, it was smooth sailing.
What problems is the product solving and how is that benefiting you?
Ably's WebSocket support is top notch and allows us to focus on solving the business needs instead of maintaining and scaling a WebSocket layer in our infrastructure.

    Events Services

It just works

  • January 21, 2025
  • Review verified by G2

What do you like best about the product?
Ably makes realtime messaging really easy. Building and hosting this ourselves (across the globe) would be a nightmare.

Uptime has been almost 100% since we started using Ably in 2016.
What do you dislike about the product?
It's not exactly dirt-cheap, but I guess that's the price to pay for 100s of millions of messages we need to send every month.
What problems is the product solving and how is that benefiting you?
Real-time messaging without having to build anything

    Shardool D.

Engineering Manger

  • January 15, 2025
  • Review verified by G2

What do you like best about the product?
Seamless way in which it handles scale. We have a lot of spiky request but the reliability of Ably is what sets them apart.
What do you dislike about the product?
Overall the cost factor is a bit for us considering we are startup in growing face but the overal experience makes it worth it.
What problems is the product solving and how is that benefiting you?
We use ably to help restaurants stay on top of their online orders received from various food aggregators.

    Daniel B.

Excellent performance, feature set, value, and developer support

  • January 07, 2025
  • Review verified by G2

What do you like best about the product?
Our product provides real-time reproduction of keystrokes from one client's keyboard to the displays of all others. For our end-users, who rely on our product as their primary means of communication on a continual basis, the most important feature of Ably is its incredible speed and reliability across many geographies. For our developers, the most important feature of Ably has been its ease of integration into many mobile platforms and servers (iOS, web, linux) using many different programming languages (Swift, Javascript, Go).

The Ably SDKs are well documented and easy to use, and the implementation behaves exactly as expected from the docs. We have been delighted with the support provided by the Ably team, who are available seemingly day and night. And the few times we've had questions in their off hours, the Ably community on Discord has been very helpful.

Last but certainly not least, we were able to develop our entire app and test it with users in production environments before we ever committed to a paid contract with Ably. This allowed us to fully explore the platform without the time pressure of a "free trial period." As an open-source provider on a shoestring budget, this set Ably well apart from other providers we looked at.
What do you dislike about the product?
Our only complaint has been the lack of a comprehensive glossary/index to all the SDK docs. There is an incredible wealth of documentation available, but because of the specialized vocabulary, it's not always easy to know what to search for. Luckily, the Ably support team - which chats with you in real time when you submit a question - is always able to point you in the right direction.
What problems is the product solving and how is that benefiting you?
Our product services the non-verbal community, enabling users who can't speak to participate in spoken conversations by typing their part and having their typing show up in real time on the devices of speaking participants. Our most critical business need is for every single keystroke to appear instantly (and reliably) on the screens of multiple participants spread over many geographies. Ably excels at this kind of realtime delivery of small packets of information. Without this speed and reliability, our users could not communicate effectively.

    Alexander K.

An awesome technolgy which help us to connect to our user.

  • January 05, 2025
  • Review verified by G2

What do you like best about the product?
It has a great feature that makes it easier for us to send real-time messages and stay connected to specific users without conflicting with other customers. Ably also provides support for multiple programming languages, making it easy to use both on the backend server and in frontend applications. Additionally, Ably has a responsive customer service team that helps us with support and answers any questions when we encounter issues.
What do you dislike about the product?
One aspect I think will be helpful for us in the future is the reporting feature, which allows us to see if messages have been delivered to a specific channel in real time. Since, sometimes it's struggle to make sure if all the message has been delivered properly from the server into the front end.
What problems is the product solving and how is that benefiting you?
Maintaining communication between the frontend and backend is a crucial requirement, and Ably helps us achieve that. It provides an easy way to send messages to the frontend, specifically targeting certain users. Additionally, Ably supports sending push notifications, which are compatible with both Android and iOS platforms.

    Will P.

Incredibly stable and reliable service and very easy to implement

  • January 02, 2025
  • Review verified by G2

What do you like best about the product?
We send millions of messages via Ably and have never encountered any problems that have been a fault of theirs. The documentation is extreemly clear and accurate, providing great examples of how to solve certain problems you might encounter. The web console is a very useful tool for debugging and helps us clearly determine what messages are being sent when.

I'd highly recommend Ably to anyone looking to remove the hassle of implementing websocket connection, allowing for more time to focus on building fast reliable products.
What do you dislike about the product?
The analytical data you get out could be improved, however I know there is something in the works from that on their end as we speak.
What problems is the product solving and how is that benefiting you?
Ably solves the problem of implementing the infastructure to delivery millions of realtime messages at sudden spikes. Our platform has a very diverse use and can go from extreemly quiet, to extreemly busy.

Ably takes away the headache for us of needing to worry about how the websocket connections will be established and maintained and allows us to focus on just implementing the messages where we need them.

    sadhika y.

Easy to use API

  • December 20, 2024
  • Review verified by G2

What do you like best about the product?
The detailed documentation with examples makes it easy to use and integrate with other systems.
What do you dislike about the product?
It would be helpful to have more examples in Javascript/JQuery.
What problems is the product solving and how is that benefiting you?
Establishing a communication channel between two or more entities. The WebSocket connection maintenance and its fallback management. The History feature is really helpful in our requirement.

    Eduardo E.

Reliable and easy to implement

  • October 29, 2024
  • Review verified by G2

What do you like best about the product?
The support team is great. BDR interested in what we do and provides a new perspective in development.
Easy to integrate.
What do you dislike about the product?
You need to keep an eye on the budget. The pricing may have some nuances.
What problems is the product solving and how is that benefiting you?
In-app notifications and possiby push notifications in the future.

    Marijn V.

Reliable like swiss clockwork

  • October 18, 2024
  • Review verified by G2

What do you like best about the product?
We use Ably to send out push notifications and rely on it quite heavily. We decided to go with Ably years ago to avoid having to build or manage it ourselves. It was very easy to set up and reasonable when it came to pricing, so we decided to go for "buy" rather than "build.

Years later, we still use Ably for all push notifications. Initially, we thought we'd use Ably until the cost started to increase and it would be worth managing the push notification service ourselves. But the fact that we don't have to worry about them, and that the price increase due to increased traffic has been reasonable has made it that it's still not a priority Today.
What do you dislike about the product?
Of course, we'd love to see lower prices, but the ease of mind we get for it makes it worth the money.
What problems is the product solving and how is that benefiting you?
Our application has many async processes as they often take a fair amount of time (optimization problems, data processing) or are related to real time events. Ably allows us to give our customers the experience they are looking for, always with the latest information, always on top of things.

    Sanjay K.

Great tool for real time communication; Support is great too

  • October 11, 2024
  • Review provided by G2

What do you like best about the product?
Ably is a great tool for real-time communication. We have been using it for our client's EduTech Portal for the last 4 years. The support is great too. It integrates well with other technologies, easy to implement.
What do you dislike about the product?
I am not able to find any issues with Ably so far.
What problems is the product solving and how is that benefiting you?
To communicate to the user devices in real-time, and reliably was our requirement which ably has fulfilled.

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