Auth0 Platform

I have been using Auth0 Platform  for more than a year for authorizations, login, and sign-up functionality in my application for my current project.

My main use case for Auth0 Platform  involves registering all existing users to Auth0 and onboarding new companies and users, which all feed into Auth0. When I need to update any organizational units, such as the name or trading name, I use Auth0. If I need to change the MFA for any existing user or to check roles and permissions granted to a particular user, I use Auth0.

As a software engineer, I do not use Auth0 that often; I work with the basic, generic flow which I have already mentioned. The developers in my company would use Auth0 on a day-to-day basis. I have used it to handle login, signups, and user identities, so it is a nice tool to work with.

Auth0 Platform offers good security features, such as MFA, and the role-based access that can be granted to users is easy to manage with a dropdown and simple access to different permissions and roles. There were times when there was an issue logging in a user, so I had to reset the MFA, and it was straightforward, taking less than a second to complete. These three features are particularly valuable.

The role-based access feature impacts my daily tasks the most because when we onboard a new company, that company needs to be approved by the company admin user. If the user does not have those rights, then the new company would not be able to perform any other task in the product. The role feature was a major breakthrough and was straightforward to use.

The measurable improvements I have seen since implementing Auth0 include faster feature deliveries for developers with fewer auth-related bugs. We have never been uncertain regarding user security, and the traffic has been great without downtime. Auth0 provides 100% centralized authentication, which reduces unauthorized access. The MFA adoption increased by 60 to 70%, and automation shifted from UI-based to token-based authentication using Auth0, reducing test execution time by 20 to 30% and eliminating most flaky tests related to login flows. After migrating to Auth0 from a custom authentication system, we noticed substantial improvements in developer productivity, auth-related implementations, and reduced login flow flaky tests.

I find the process of managing roles, permissions, or MFA changes in Auth0 to be straightforward; it has a very user-friendly UI. However, at times I find it difficult to understand the role. In my previous experience a couple of months ago, I checked and the permissions assigned to the user were not working, but then I had to update it by going to its company and then providing the particular permissions. That was one thing I found as a limitation of Auth0, but apart from that, Auth0's UI is very user-friendly and easy to navigate.

I think additional documentation would be beneficial for Auth0.

Now that I am switching into automation, token handling is needed from Auth0, as well as session handling and error handling with invalid and expired tokens. A better layout or a better way to handle those would be helpful. Additionally, improvements can be made around the authorization code flow, refresh tokens, and expired tokens.

Auth0 Platform has been highly stable and reliable in my experience; I have never faced downtime or technical issues. It handles increased loads and more users very well, and there may be occasional minor issues, but those are rare and do not significantly impact users. Overall, the platform has proven to be dependable and highly scalable, successfully managing increased traffic due to its stateless JWT-based authentication.

I personally do not reach out to Auth0 Platform customer support because developers or the customer support team handle that for us. However, in minor cases, we did reach out, and they were proactive in replying and helping us. My experience was good.

Security incidents related to the companies and users we onboarded were an issue, as they were not able to access the platform. Debugging  that using Auth0 Platform was very effective, and we previously were not using one of the features of Auth0 Platform, but now we are using it and really enjoying it.

My advice for teams considering Auth0 Platform would be to clearly understand the authentication and authorization requirements before implementation. Auth0 Platform is a powerful tool, so it is essential to configure it correctly and use it wisely, especially around token usage, roles, and security policy. I would recommend investing time to understand Auth0 Platform 2.0 and JWT flows. From a testing and performance standpoint, using token-based authentication instead of UI can significantly improve automation speed and reliability. Overall, I believe Auth0 Platform is a great choice, but it should be implemented thoughtfully with proper planning in mind. I would rate this product a 9.

Auth0 Platform  serves as our primary authentication platform for public-facing websites, and we use it primarily for two-factor authentication.

We only use Auth0 Platform  for user authentication and do not use it for API-based authentication.

We currently use Auth0 Platform to secure three applications, and our next phase is introducing multi-tenancy.

We chose Auth0 Platform for two main reasons. First is their tenant and segregation capabilities, and the second is their reputation in the industry, which made it much easier to sell our product to enterprises since they had already heard about Auth0 Platform.

The multiple options for two-factor authentication with Auth0 Platform were really easy to set up and integrate into our system. The entire process, including migration of users, took about a week and a half.

Thanks to Auth0 Platform, we are ISO 27001 certified.

Managing federated identities for our customers to onboard their own users in Auth0 Platform would be a great enhancement.

I have been working with Auth0 Platform for about eight months.

We have experienced some crashes, downtimes, and performance issues with Auth0 Platform, but it was not their fault.

Currently with Auth0 Platform, we only have one tenant, and we are planning on implementing multi-tenant architecture.

We are not using multi-tenant architecture yet with Auth0 Platform, as we are planning to use it in our next phase.

Our experience with customer service has been a mixed bag. We had a contact at Okta previously, but because we are on a subscription-based plan, we can only use the community support. Unfortunately, their hours are outside of our working hours, making it difficult to get support from them.

Our biggest issue with Auth0 Platform was the cost. From a feature perspective, they had everything we needed compared to the other options. They have the reputation within enterprises. There was another competitor that had a better developer experience, but when it came time to actually using Auth0 Platform, their developer experience was great.

Auth0 Platform was really easy to use, and I honestly do not have any complaints.

We used Auth0 Platform's own documentation and tooling for the deployment.

Explore the documentation for Auth0 Platform, as it is better than you might think. I would rate this product a 9 out of 10.

I am using Auth0 Platform  to implement security in the applications that I build. I build applications for myself or for customers, so Auth0 Platform  usually provides security authentication to the users of those applications.

Whatever application in whichever language I have built, I can use Auth0 Platform's security for that application because it is easy to implement since they have already built the SDKs and related tools for particular languages. In whichever language my application is, I can use that SDK because they were already pre-built. Using that means that my application development time and the time to implement security for my application will be less. I scheduled a call to provide a review on Auth0 Platform.

Auth0 Platform is very easy to use and very intuitive in nature. For developers, it is mainly a great platform to implement the security framework in their applications because they have already built some previously. It is easy to use that instead of building from scratch in my application. The customizations for the end user, such as the domain or the interface which the user is directly facing, can be customized with Auth0 Platform. The hooks, all these actions, and all triggers are parts which I liked more in Auth0 Platform.

I can serve almost every category because whichever application I have built can use Auth0 Platform since it supports all web applications, mobile applications, API services, back-end services, and all of this. I can use Auth0 Platform for any sector that has been built with web applications or mobile applications.

One of the positive impacts I have seen since starting to use Auth0 Platform is time saving, and the SDKs are the main thing. They are already built, so it is easy to use. They documented it very well, so whenever I send it to some other developer to develop this application or to change anything in this configuration, it is easy to understand. When passing it to someone, it is straightforward.

The recently launched AI agents for Auth0 Platform is also a positive one, which is a growing feature in this technology. I appreciate that aspect as well.

Auth0 Platform is very easy to use and very intuitive in nature. For developers, it is mainly a great platform to implement the security framework in their applications because they have already built some previously. It is easy to use that instead of building from scratch in my application. The customizations for the end user, such as the domain or the interface which the user is directly facing, can be customized with Auth0 Platform. The hooks, all these actions, and all triggers are parts which I appreciated more in Auth0 Platform.

Auth0 Platform has an extension in the marketplace to see whatever applications I have assigned to the user. It would be easier if, as developed in Okta, they had an end-user dashboard integrated directly with Auth0 Platform's dashboard itself. That is one thing I can say could be improved. Other than that, I did not find any big impact areas for improvement because they have almost given all the features for a customer-facing platform.

I have been working with Auth0 Platform for four to five months.

I would rate the stability of Auth0 Platform as a nine.

I would rate the scalability of Auth0 Platform an eight. The features I have explained before indicate that it is easy to implement Auth0 Platform, and I found its scalability to be an eight out of ten.

I did not need to communicate with technical support during the initial setup because, while working with my test applications, I did not encounter any disturbance or ambiguity in implementing Auth0 Platform with my application, so I did not contact technical support yet.

I have started the CIAM  with Auth0 Platform itself. Previously, I used similar platforms for workforce identity, not for customer identity. Customer identity and workforce identity provide almost similar features, but workforce requires more security. I did not check previously about the competitors of Auth0 Platform, but I can say I have worked on similar workforce identity solutions, making this my first experience with customer identity.

The installation was easy because they have a lot of documentation mentioning how to start and where to start. It is easy to deploy Auth0 Platform to my applications because their documentation is very well organized, making it user-friendly.

I participate in the implementation process with Auth0 Platform, so I have worked with that.

I have just explored the pricing and licensing of Auth0 Platform, but I cannot recollect the exact figure. I know that pricing is mentioned in the documentation, such as how much they will charge for a certain number of users, but I did not collect the exact amount.

I think Auth0 Platform is not expensive compared to other platforms. It is affordable, and as the number of users grows, the pricing fluctuates. Considering the amount of features I use, such as multi-factor authentication, it is affordable and comparatively less for the features it is giving compared to other existing platforms.

I did not evaluate other options or vendors before choosing Auth0 Platform. As I mentioned, I worked on workforce identity and did not check the alternatives, so I have used this only.

The cross-app connection Auth0 Platform has built allows access to other applications also with the AI agent without asking for consent from the user, which is a very good feature.

What attracted me to Auth0 Platform is how simple and easy it is to implement with my applications. Other platforms might provide similar APIs and features, but Auth0 Platform has a vast variety of language-specific SDKs. Whatever language I want, I can take that SDK and implement it right away in my applications, which is an easy aspect that attracted me most. I am using Auth0 Platform to secure AI-powered applications, as I previously mentioned. The AI agents is the feature that is introduced new to Auth0 Platform. I can secure my AI agents while interacting with them.