Auth0 Platform
Okta, IncExternal reviews
214 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Smooth Partner Access Management with Secure Controls
What do you like best about the product?
What I like best about Auth0 is that it takes away a lot of the manual hassle. In Demand Management I’m working with multiple DSPs and SSPs, and each one needs their own team to get access to dashboards and reporting. Instead of me creating and managing every account, I just spin up an organization for that partner, invite their admin, and they handle adding or removing their own users. That alone saves me a ton of back and forth. Single sign-on also helps new users get started right away without the usual flood of login emails. I like that I can set roles once, viewer, editor, billing, admin and reuse them across partners without thinking twice. Security feels solid too: MFA and anomaly detection run quietly in the background, so data is safe without slowing anyone down. The audit logs are also useful when compliance or reporting questions come up. For me it’s less about fancy features and more about reliability, Auth0 just works, and it lets me focus on account work instead of account provisioning.
What do you dislike about the product?
The main challenge I face is around visibility and fine tuning. The analytics and reporting on authentication events are not as intuitive as I would like, which makes troubleshooting login issues slower. Permissions can also get complex when setting up unusual partner hierarchies or advanced rules, and the learning curve for Actions and customizations takes time. Universal Login is flexible but requires more effort than expected if you want to personalize beyond the basics. Support is generally helpful, though responses can be slower for non standard cases. These are not blockers, but they add extra overhead compared to how smooth the rest of the platform feels.
What problems is the product solving and how is that benefiting you?
Auth0 solves the headache of managing secure access for multiple DSP and SSP partners without creating extra work on my side. It centralizes identity and access so I can get new partners live fast with single sign-on, set clear role-based permissions, and give them the ability to manage their own team through Organizations. That cuts down on manual account setup, reduces the risk of access errors, and keeps campaign and billing data safe with MFA and anomaly detection. The real benefit for me is time, I’m not stuck handling login issues or access requests, so I can put more energy into account performance, scaling supply, and strengthening relationships with partners.
very easy and simple to set up
What do you like best about the product?
Features such as MFA, email password login, or social media login come built-in with auth0. Dashboard is also very user friendly. Their customer support is also very good. I use it frequently to monitor the status. You can easily integrate and implement it on your platform
What do you dislike about the product?
Pricing can be little expensive for small business, specially when they start getting a lot of users. Limited rules or machine to machine tokens limitation can make feel restricted. Some configuration may also look complex for beginners.
What problems is the product solving and how is that benefiting you?
We saved money and time which we had to spend to get our own authentication developed or creating one ourselves. Auth0 made SSO, MFA, login, signup very easy as they are built-in. We were able to deploy secure login process in no time without spending more time testing and fixing.
Simple to use and solid for managing login flows!
What do you like best about the product?
I liked how quickly we could integrate social logins and email/password authentication without writing tons of custom code. Their documentation is clean and easy to follow. It saved our team a lot of time when setting up secure login and user management for multiple apps.
What do you dislike about the product?
Pricing can shoot up fast as user count grows. Also, the free tier felt limited when testing more advanced use cases.
What problems is the product solving and how is that benefiting you?
We didn’t want to build our own identity and access system from scratch. Auth0 handles authentication, authorization, password reset, MFA, and user roles across multiple environments. It freed us to focus on our actual product instead of user security concerns
Excellent tool for ready to use Authentication System
What do you like best about the product?
We are using Auth0 from last 2 years. It is very easy to setup and use. Its provide multiple option for Authentication. They provide inbuilt security which makes developers life easy.
What do you dislike about the product?
I did not find anything to dislike in Auth0.
What problems is the product solving and how is that benefiting you?
It saves lots of time and provide security.
Powerful Identity Platform
What do you like best about the product?
Easy integration with many frameworks and languages
Excellent documentation and community support
Rich feature set (social logins, multi-factor authentication, RBAC)
Scalable and secure infrastructure
Excellent documentation and community support
Rich feature set (social logins, multi-factor authentication, RBAC)
Scalable and secure infrastructure
What do you dislike about the product?
Pricing can be expensive for growing apps
Some advanced features locked behind higher tiers
Configuration UI can feel complex for beginners
Some advanced features locked behind higher tiers
Configuration UI can feel complex for beginners
What problems is the product solving and how is that benefiting you?
Auth0 is a robust and developer-friendly identity management solution ideal for startups and enterprises, though its pricing and complexity may be challenging for smaller teams
No customer support, email ignored
The customer support experience has been extremely poor.
Our emails have gone completely unanswered, and there's no clear way to escalate urgent issues.
For a company of this scale, it's unacceptable to be left in the dark when critical identity services are involved.
If reliable support is important to your operations, I recommend evaluating alternatives.
Great tool for user authentication!
What do you like best about the product?
One of the features of Auth0 is easy to use and its integration with the other platforms. In our case, the compatibility and user-friendliness is priority.
The customer support is also very good and helpful.
The customer support is also very good and helpful.
What do you dislike about the product?
It requires more technical expertise, so non-technical person has to learn it before doing the actual work.
What problems is the product solving and how is that benefiting you?
as we have large user base, roles, and other identity management requirements, Auth0 is the perfect solution which help us to manage all the secured access to the platforms.
It help us for the SSO logins which saves our time and verify that the right user is accessing the platform.
It help us for the SSO logins which saves our time and verify that the right user is accessing the platform.
Customizability enhances user productivity and support is exceptional
What is our primary use case?
I am a reseller, and our customers primarily use Auth0 for B2B purposes. Auth0 is mainly used for their employees.
What is most valuable?
The most valuable feature of Auth0 is its customizability. It allows customers to go beyond what's out of the box and customize their experience to meet their needs. Auth0's multi-factor authentication is effective. Passkeys and threat protection are also excellent features.
What needs improvement?
The pricing should be lower. A reduction of 20-25% would be great.
For how long have I used the solution?
I have been working with Auth0 for three years already.
What was my experience with deployment of the solution?
There are no deployment issues. Deployment is very quick. A simple setup can be live in 15 minutes.
What do I think about the stability of the solution?
There are no issues with stability. I would rate stability a ten out of ten.
What do I think about the scalability of the solution?
The tool is very scalable and meets our customers' needs. I would rate scalability a ten out of ten.
How are customer service and support?
Auth0 has the best support ever. The support staff are engineers, not just frontline personnel, ensuring expert assistance. Multiple channels are available to get help.
How would you rate customer service and support?
Positive
How was the initial setup?
Setting up Auth0 is very easy. On a scale from one to ten, it is a ten in terms of ease of setup.
What other advice do I have?
I can recommend Auth0 and hope it becomes cheaper in the future. The tool is not just for taking money but for making users productive, allowing customization for login, branding, and revenue-driving functionalities. Overall, I rate Auth0 a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Smooth and secure but a bit buggy at times
What do you like best about the product?
Very secure and robust against external phishing attempts and attacks
What do you dislike about the product?
It can crash or fail at times on mobile, making the overall experience vary depending on the platform you're using.
What problems is the product solving and how is that benefiting you?
Auth0 is the main method of user authentication for my company's employee platform where most of the operations activities are taken place.
All are good & reliable for Security Integration
What do you like best about the product?
The working process of Auth0 is really great and user friendly and I personally use their API for my web application to login with secure environment. They have very great integration option and best methodology for work on secure and reliable project.
What do you dislike about the product?
Implementation and their support are good that's why I frequently use Okta Auth0 for our development and security reasons.
What problems is the product solving and how is that benefiting you?
All Are good and okay and I really appreciate their team to provide this level of security to our website and web allpication. They have reliable and user friendly environment that I really appreciate and share with my social group.
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