Freshsales
Freshworks Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,211 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Low entry barrier - quick adoption from the agents - delievers all we need plus some more
What do you like best about the product?
Clean and fast, very good mail and phone integration, reasonable filter and sorting options and highly customizable leadscoring that also includes customer activity patterns on the website and with the agents.
What do you dislike about the product?
Would be nice to be able to jump from lead to lead in my cue instead of going into the lead back to the overview and into the lead again
What problems is the product solving and how is that benefiting you?
Customer aquisition, customer activation --> integration of the usage patterns from the website help us a lot.
Recommendations to others considering the product:
simply give it a try - before we switched I moved all my personal conacts aso to freshsales and gave it a try on real life requirements before we switched.
If you want a good integration of CRM, Website, Customer Support, mail, calendar and phone this might be a solution for you but is not superdupercustomizable so like always it realy depends on your needs
If you want a good integration of CRM, Website, Customer Support, mail, calendar and phone this might be a solution for you but is not superdupercustomizable so like always it realy depends on your needs
showing 1,211 - 1,211