AWS Service Management Connector resources
Documentation
AWS Service Management Connector for ServiceNow Guide: Enables ServiceNow end users to provision, manage, and operate AWS resources natively through ServiceNow. HTML | PDF
AWS Service Management Connector for Jira Service Management Guide: Enables Jira Service Management end users to provision, manage, and operate AWS resources natively through Atlassian's Jira Service Management. HTML | PDF
Overview videos
Intro to AWS Service Management Connector for ServiceNow (30:38)
Enabling AWS Support with Atlassian Jira Service Management | Amazon Web Services (4:11)
Enabling AWS Support with ServiceNow (4:23)
Synchronize AWS Config Data into the ServiceNow CMDB (3:34)
Overview videos
Integrate AWS Systems Manager OpsCenter into Jira Service Management (4:35)
AWS Security Hub - Bidirectional integration with Atlassian Jira Service Management (8:40)
AWS Security Hub - Bidirectional integration with ServiceNow ITSM (7:38)
Provision and Manage AWS resources with Atlassian's Jira Service Management Cloud (6:50)
Blog posts
AWS Resources Lifecycle Management Via ServiceNow and AWS Service Management Connector
by Ayo Omosebi, 09/06/2022
How to enable bulk self-service provisioning of Amazon WorkSpaces by using AWS Service Management Connector, AWS Service Catalog and ServiceNow Import sets
by Chandra Sekhar Chappa and Joe Thomas, 09/01/2022
Resizing volumes and instances using ServiceNow and AWS
by Raphael Sack, 05/25/2022
How to set up a two-way integration between AWS Security Hub and ServiceNow
by Ramesh Venkataraman and Brian Terry, 04/09/2022
How to set up a two-way integration between AWS Security Hub and Jira Service Management
by Ramesh Venkataraman, 10/04/2021
Use Jira Service Management to track and resolve operational items related to AWS resources
by Faraz Rehman and Priyanka Mahankali, 04/13/2021
Automation of User Onboarding and Offboarding Workflows
by Puneet Chaddah, Ron Davis, Sundeep Mallya, and Anil Sriram, 02/02/2021
Using AWS Launch Wizard, AWS Marketplace, and AWS Service Management Connector for ServiceNow to deploy SAP HANA based applications on AWS
by Kenneth Walsh, 11/18/2020
Getting started
Learn how to get started
Visit the AWS Service Management Connector getting started page.
Visit the pricing page
Learn about the AWS Service Management Connector pricing.
Read the administrator guide
Learn how to setup and configure the AWS Service Management Connector.
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