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TicketLeap Case Study

2014

TicketLeap is a lightweight online ticketing platform used by thousands of event organizers across the US and Canada. Through one unified system, organizers can sell tickets, track sales in real time and get people talking via social media about events before they happen. The company works with events in a wide range of industries, including haunted houses, community theaters, nightlife parties, and student activities events. The company employs 25 people in its Philadelphia, PA headquarters to handle sales and client support, technology development, marketing and accounting.

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CustomerReferences_QuoteMark

Switching to AWS dramatically increased productivity and allowed us to be better positioned to succeed in our market.”

Keith Fitzgerald
Director of Engineering, TicketLeap

The Challenge

When TicketLeap decided to create a totally new ticketing platform, numerous problems arose with its hosting company. As a result of the severity and frequency of the problems, TicketLeap researched other options and found that the answer lay in cloud computing.

Why Amazon Web Services

The array of Amazon Web Services (AWS) products offers TicketLeap a potent solution. The company uses Amazon Elastic Compute Cloud (Amazon EC2), Amazon Relational Database Service (Amazon RDS), Amazon CloudFront, Amazon Simple Storage Service (Amazon S3), Elastic Load Balancing (ELB), Auto Scaling, and cloud monitoring services as the foundation for its platform. The TicketLeap website is written in the Python language using the Django Web framework, and TicketLeap uses the Boto project to interface with AWS. Because AWS provides a flexible, scalable, cost-effective, and reliable environment for the online ticketing system, TicketLeap’s offering is now entirely on AWS.

The Benefits

For startup companies, it is critical to deploy and scale hosting environments rapidly, which is a key component of the AWS solution. Keith Fitzgerald, Director of Engineering for TicketLeap, believes that “the flexibility and speed at which we could reconfigure our setups directly attributed to how quickly we were able to redevelop and launch our product.”

The company has experienced measurable results from the AWS solution—both in reduced costs and in increased revenue. “We’ve cut our hosting budget in half and increased the speed at which we iterate by an order of magnitude," Fitzgerald says. "The time savings for our development to release cycle cannot be understated. That’s the real value to us: how quickly we can get new products and features to market."

AWS is working so well that TicketLeap anticipates taking advantage of the enhancements that AWS continually makes to its products as well as new products as they become available.

"As a start up, time is precious," Fitzgerald says. "Switching to AWS dramatically increased productivity and allowed us to be better positioned to succeed in our market.”


About TicketLeap

TicketLeap is a lightweight online ticketing platform used by thousands of event organizers across the US and Canada. Through one unified system, organizers can sell tickets, track sales in real time and get people talking via social media about events before they happen.

Benefits of AWS

  • Rapid deployment and scale hosting
  • Reduced costs and increased revenue
  • Dramatically increased productivity

AWS Services Used

Amazon S3

Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. 

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Amazon CloudFront

Amazon CloudFront is a fast content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency, high transfer speeds, all within a developer-friendly environment.

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AWS Support

AWS Support brings Amazon’s tradition of customer-obsession to the B2B technology world. We focus on helping you achieve the outcomes you need to make your business successful.

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Amazon RDS

Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching and backups.

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