Enterprise AI Assistant - Amazon Q Business

Unleash the power of generative AI in the workplace with Amazon Q Business, your enterprise AI assistant
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Overview
Capabilities
Use cases
Pricing
Customers
FAQs

Meet Amazon Q Business

Amazon Q Business makes generative AI securely accessible to everyone in your organization. It is the AI assistant your employees need to get work done faster. It can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. Anyone in the organization can use natural language to request information or assistance to generate content or create lightweight apps that automate workflows.

The future of work is here—make it yours with Amazon Q Business.

Capabilities

Unified search experience across systems and data

Amazon Q Business can securely unites your disparate data and content silos with 40+ built-in connectors to popular enterprise applications, document repositories, chat applications, and knowledge management systems. Your employees can request product, customer, inventory, policy, and other internal information from a single generative AI interface.

Quickly find answers and run actions across teams and systems

Amazon Q Business can deliver quick, accurate, and relevant answers to complex questions and perform actions for you. Users interact with their AI assistant through a web-based conversational interface. Amazon Q Business provides answers through chat messages, comparisons, analysis, content summaries, and more. Users get citations and references to the original enterprise documents for complete transparency and further exploration. Amazon Q Business can also respond by performing actions within enterprise applications like the Atlassian Jira suite and ServiceNow.

Create lightweight apps to accelerate automation

Anyone can use Amazon Q Apps, a lightweight app creation in Amazon Q Business, to automate prompting, content creation, and tasks. For instance, marketers can create apps to generate promotional content adhering to style and branding guidelines. Service and sales teams can build apps that draft engaging customer emails from meeting notes and ideas. Users can generate apps in a single step by describing requirements to the Amazon Q Business AI assistant and publish their apps to a central library for others to find, use, or customize. Empower employees to streamline tasks and boost individual and team productivity.

Use cases

Everyone from marketing to sales and engineering can use Amazon Q Business’s generative AI chat interface to boost productivity and creativity. Use it to create email copy, generate blog drafts, write sales scripts, and more. Empower employees to create content faster across departments.

Amazon Q Business can generate concise summaries of uploaded files or existing enterprise content. This allows users to quickly grasp key information, speeding up tasks like training, onboarding, analytics, and more.

Users can find answers faster with a unified, conversational enterprise search experience. Amazon Q Business seamlessly connects and correlates information from across multiple systems, eliminating the need for manual data searches and saving valuable time.

Users can perform comparative document analysis and unlock powerful insights for decision-making. The enterprise AI assistant promotes curiosity and critical thinking, fostering a data- driven culture throughout your organization.

Built from the ground up with security and privacy in mind

Role-based permissions

Amazon Q Business is built to be secure and private, and it can understand and respect your existing identities, roles, and permissions. If a user doesn’t have permission to access certain data without Amazon Q Business, then they can’t access it using Amazon Q Business either.

Topic filters

Amazon Q Business provides administrative controls, such as the ability to block entire topics and filter both questions and finalized answers using keywords. This capability helps administrators ensure that Amazon Q Business responds in a way that is consistent with your company's guidelines.

Enhance business productivity with Generative BI capabilities

Amazon Q in QuickSight is a generative AI assistant that simplifies data exploration for business users. With the Q&A experience in Amazon Q, business users get multi-visual responses with data previews, empowering them to go beyond dashboard-delivered insights. Business users can confidently answer questions that are not apparent in dashboards.

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Automate tasks with Amazon Q Apps

Amazon Q Apps empowers every employee to quickly turn their ideas into generative AI–powered apps to streamline tasks, and boost individual and team productivity. Built on top of your enterprise knowledge, users can generate apps in a single step from their conversation with Amazon Q Business or by describing their requirements in their own words.

Pricing plans

Flexible pricing for businesses of all sizes

Amazon Q Business offers plans based on user subscriptions and search volumes. Get started for as little as $3/user/month. See the pricing page for more details.

Amazon Q Business FAQs

An enterprise AI assistant like Amazon Q Business boosts business productivity and enables teams to have natural language conversations and get meaningful assistance. Amazon Q Business generates summaries, recommendations, and content by indexing data across disparate systems. Teams can also use its Amazon Q Apps capability to build lightweight apps to automate repetitive tasks for you and your team.

Yes. If given the appropriate permissions, Amazon Q Business automatically uses employee profile data from the organization’s identity provider to generate personalized responses in conversational AI workflows.

Amazon Q Apps are lightweight generative AI applications that anyone can build, irrespective of technical or generative AI expertise. Users can generate an app by describing requirements to Amazon Q Business in natural language. Teams get lightweight app creator functionality for internal use generative AI applications.

Yes, teams can publish and share their Amazon Q Apps with the wider organization so everyone benefits. Apps empower every employee to create and share their AI workflows and foster a culture of AI-based innovation in the organization.

What's new?

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What's new?

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