ISO/IEC 27018:2014 Compliance



ISO/IEC 27018:2014 is a code of practice that focuses on protection of personal data in the cloud. It is based on ISO/IEC information security standard 27002 and provides implementation guidance on ISO/IEC 27002 controls applicable to public cloud Personally Identifiable Information (PII). It also provides a set of additional controls and associated guidance intended to address public cloud PII protection requirements not addressed by the existing ISO/IEC 27002 control set.

  • What does ISO/IEC 27018:2014 mean to you as a customer?

    Alignment demonstrates to customers that AWS has a system of controls in place that specifically address the privacy protection of their content. AWS' alignment with and independent third-party assessment of this internationally recognized code of practice demonstrates AWS' commitment to the privacy and protection of customers' content.

  • Does ISO/IEC 27018:2014 matter to me as a customer if I do not handle Personally Identifiable Information (PII)?

    Yes, AWS maintains the high bar of data protection and privacy controls outlined in ISO/IEC 27018:2014 for all customer content, regardless of whether or not any particular data is PII.

  • Who is the independent third-party assessor?

    EY CertifyPoint, an ISO certifying agent accredited by the Dutch Accreditation Council, a member of the International Accreditation Forum (IAF). Certificates issued by EY CertifyPoint are recognized as valid certificates in all countries with an IAF member.

  • Can you provide a copy of the ISO/IEC 27018:2014 code of practice?

    ISO/IEC 27018:2014 along with many other economic, environmental and social standards are available on the ISO website. ISO has made the decision to copyright these standards in an effort to help fund the processes leading to development.

  • Which AWS services are in scope for ISO/IEC 27018:2014?

    The covered AWS services that are already in scope for ISO/IEC 27018:2014 can be found within AWS Services in Scope by Compliance Program. If you would like to learn more about using these services and/or have interest in other services please contact us.

  • What AWS data centers are in scope for the ISO/IEC 27018:2014 assessment?

    US East (Northern Virginia), US East (Ohio), US West (Oregon), US West (Northern California), AWS GovCloud (US), Canada (Central), Europe (Ireland), Europe (Frankfurt), Europe (London), Asia Pacific (Singapore), Asia Pacific (Sydney), Asia Pacific (Tokyo), Asia Pacific (Seoul), Asia Pacific (Mumbai), and South America (São Paulo) Regions, as well as the AWS Edge Locations in:

    Melbourne, Australia

    Sydney, Australia

    Rio de Janeiro, Brazil

    São Paulo, Brazil

    Montréal, Canada

    Toronto, Canada

    Hong Kong, China

    London, England

    Marseille, France

    Paris, France

    Frankfurt, Germany

    Chennai, India

    Mumbai, India

    New Delhi, India

    Dublin, Ireland

    Milan, Italy

    Osaka, Japan

    Tokyo, Japan

    Seoul, Korea

    Amsterdam, Netherlands

    Manila, Philippines

    Warsaw, Poland


    Madrid, Spain

    Stockholm, Sweden

    Taipei, Taiwan

    California, United States

    Florida, United States

    Georgia, United States

    Illinois, United States

    Indiana, United States

    Missouri, United States

    Nevada, United States

    New Jersey, United States

    New York, United States

    Oregon, United States

    Texas, United States

    Virginia, United States

    Washington, United States

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