Travel and Hospitality

Enable digital transformation to deliver enhanced customer experiences and operational efficiency with Amazon Web Services.

The travel and hospitality industry is transforming. Some of the world’s top travel and hospitality companies have chosen to go “all-in” on AWS. That’s because AWS has the most services, deepest capabilities, and fastest rate of innovation in the cloud. Companies of every segment and size are gaining a competitive edge, utilizing AWS services to enhance customer experiences and increase operational efficiency. Underpinning this transformation is the ability to leverage AWS' comprehensive services to collect, process and analyze data.

This is an unprecedented time for travel and hospitality companies and we are inspired by their resilience and innovation. As the situation evolves, AWS is working to address the unique challenges of our customers. For many of our customers, the ability to access scalable, dependable computing power — and to optimize operations and innovate quickly — has never been more important. Please check the AWS Travel and Hospitality Blog and the AWS Initiatives and Response to COVID-19 page for the latest. Additionally a new E-book, Building Resilience For The Long Run, was recently released and is filled tips and tricks that may prove useful at this time. As challenges evolve, we look forward to seeing many more innovative solutions coming from the travel and hospitality industry as it looks to rebuild, recover, and thrive.

AWS Travel and Hospitality (1:59)

Leading Travel and Hospitality Companies Build on AWS

Best Western
Singapore Airlines

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Enhanced Customer Experiences

Enhance Customer Experiences

To win customers and their loyalty, travel and hospitality companies seek to provide differentiated experiences that are tailored and memorable. AWS solutions help turn data into actionable insights – enabling companies to create new and unforgettable experiences for their guests. This includes:

Increase Operational Efficiency

Increase Operational Efficiency

Whether a hotel or restaurant building, equipment, vehicles, or people, travel and hospitality companies want to optimize their assets. AWS helps to reduce costs, improve performance, and increase efficiency by enabling companies to:

Experience in every segment

Companies around the world, across every segment of the travel and hospitality industry - and of every size - run their organizations on AWS. AWS has deep experience across the industry including airlines and airports; restaurants; accommodation and lodging; trains and cruise lines; travel sellers and travel management companies; and technology services and solution providers.

Case studies

Leading travel and hospitality companies are innovating with Amazon Web Services.

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Airbnb scales to the next level
Airbnb scales to the next level
Expedia innovates faster while saving millions of dollars
Expedia innovates faster while saving millions of dollars
McDonald’s transforms into a digital technology company
McDonald’s transforms into a digital technology company
Qantas improves customer service through a new app
IATA achieves greater flexibility and speed of implementation
IATA achieves greater flexibility and speed of implementation
Sysco increases agility and security while reducing storage costs 40 percent
Sysco increases agility and security while reducing storage costs 40 percent

AWS Travel and Hospitality Competency Partners

AWS Travel and Hospitality Partners enable customers to accelerate their digital transformation across the entire enterprise, including marketing and sales, customer experience, core operations, finance, human resources, and IT. AWS Travel and Hospitality Partners are validated for technical proficiency and proven customers success and have deep domain expertise to accelerate the industry’s modernization and innovation journey from behind-the-scenes operational efficiencies to guest-facing customer experiences.

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Leading companies in travel & hospitality are already using AWS. Contact our experts and start your own AWS Cloud journey today.