Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica ERP system delivers a suite of fully-integrated applications, powered by a robust and flexible platform. Acumatica is designed for businesses looking for modern enterprise software powered by the cloud.
Highlights
Streamlined Operations: Do more with less: control workflows and maximize your resources by bringing complete information from everyone, everywhere, under a single pane of glass; one system to manage your entire business efficiently.
Adaptable Solution: Connected Cloud Platform: built for your business and adapts with your needs; add capabilities such as CRM or data visualization any time; extend to other solutions and applications beyond your ERP system.
Your Business Accelerated: A single, real-time version of the truth to accelerate business performance with automated processes, accurate data collection, financial analyses and forecasting capabilities that drive better business decisions.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
You pay by the hour for Acumatica Cloud ERP covering Financials, Distribution, and CRM functions for up to 10 users. This is a single usage-based dimension, so your cost accrues based on the hours you run the software. There are no separate tiers or instance sizes to choose from in this listing. The 10-user cap defines the scope of this option. Billing scales with runtime hours rather than seats, since the price applies to the environment for up to 10 users.
Top-of-mind questions for buyers
What functions are covered by this up-to-10-users option?
This option covers Financials, Distribution, and CRM functions. Financials include general ledger, accounts payable, accounts receivable, cash management, and tax management. Distribution includes order management, purchase orders, and inventory management. CRM includes sales force automation, marketing automation, and case management. All run for up to 10 users.
Am I charged when the software is not actively running?
Charges accrue by the hour while the software runs. When you stop running the environment, hourly software charges stop. Note that any underlying AWS infrastructure, such as storage tied to your instance, may still incur separate AWS fees even while the software itself is not metering.
Does the 10-user limit mean I pay more per person as I add users?
No. This option prices the environment for up to 10 users, not per seat. Your hourly cost stays the same whether you run 3 users or 10. Acumatica does not charge by user. Cost accrues based on the hours the environment runs, within the 10-user cap.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Acumatica Support is available to Partners via the Partner Portal case system, phone and live chat. While Acumatica requires all partners to provide support to their own clients, Acumatica can assist end users on a case by case basis but requires the partner to be the point of contact and actively present in all sessions and communication dialogs with end users. Acumatica assigns every inbound case a Severity and has established response time goals based on the case Severity.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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A Modern, User-Friendly ERP That Transformed Our Operations
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
I love how intuitive and easy Acumatica is to use, especially compared to our old DOS-based system. The financial controls and transparency it provides are a game changer—credit holds and pricing controls are now enforced, which was impossible before. Our warehouse has been completely transformed with the bin system and pick-pack path: we now have structure, order, and full visibility into inventory locations. Training new staff is quick and easy, and dashboards keep our sales team motivated. The mobile expense management is also a huge plus for our remote team.
What do you dislike about the product?
The only aspect I wish we could improve is leveraging the AI-driven forecasting in purchasing. Right now, due to market volatility and limited historical data, we can't fully rely on it yet. Some legacy staff struggled with the increased controls and structure, and the change management was tough for a few people. Otherwise, there are no major complaints—the implementation was the easiest I've ever done.
What problems is the product solving and how is that benefiting you?
The credit hold system allows us to control which orders go out for customers who are in arrears. Each month, we gather more data, which helps us gain greater visibility into customer buying habits over time.
Jillian J.
Connects All Our Processes in One Place
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
Connects all our processes together into one place
What do you dislike about the product?
Software is a little outdated and not intuitive
What problems is the product solving and how is that benefiting you?
COnnects all our processes
Electrical/Electronic Manufacturing
Highly Customizable and Flexible for Our Business Needs
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
The customizations and flexibility it brings to our business are a real plus. We can adapt the solution to fit our specific needs.
What do you dislike about the product?
I think Acumatica could improve its process and screen workflows to make the overall experience more intuitive and easier for the average user to navigate.
What problems is the product solving and how is that benefiting you?
As an all-in-one solution, Acumatica has saved us a lot of time. Before, we were running two or three software systems at the same time, and that setup wasted a lot of labor and effort.
Mike Z.
Acumatica: Customizable All-in-One ERP with Faster Performance and Easy Onboarding
Reviewed on Jul 20, 2026
Review provided by G2
What do you like best about the product?
Acumatica makes having the all-in-one ERP system a breeze. You can customize your dashboard to reflect your personal work flow. Creating user specific roles and controls provides the security that unauthorized access cannot be accessed outside of department assignments. Connection with our website software creates an easy bi-directional flow of information. With each upgrade, (been around since 2021R1) Speed and performance keep increasing. With patches that contain high or critical fixes delivered bimonthly to standard service packs coming out quarterly, this adds value to the overall cost of Acumatica. Due to being 5 years deep into using Acumatica, I often forget how easy the onboarding was. They have a structured 21 day program which gets you ready in less than 30 days from implementation to day one roll out. On top of that they have rolled out their AI Studio which can connect LLM's through API connection to your favorite AI Provider.
What do you dislike about the product?
While the advocations of using Acumatica are strong, there are some drawbacks. If your employee base are not prepared for a serious change in how the company performs their daily tasks, some might find the 21 day onboarding a bit challenging. Often we are stuck in our old ways of doing something because its become more accustom and familiar. But the benefits do outweight the initial drag of learning a new system. Since implementing 5 years ago, our average cost is not what we assumed it would be. That's primarly due to customizations and add-ons that we assumed Acumatica could handle. Which over the years some customizations have been integrated into the product you get today, so it's not like the add-ons are one off's.
What problems is the product solving and how is that benefiting you?
Coming from an older, outdated AS400 system, Acumatica has provided more possibilities to grow than the siloed MSDOS system could handle. Better integrations, less fragmented systems and modernization is what Acumatica has delivered.
Erich K.
Flexible ERP That Empowers Customization and Scales with Your Business
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
Acumatica is especially helpful because it lets non-developers customize the system (within reason) to fit their specific business needs. That flexibility is incredibly powerful for the small to mid-size businesses that do well with Acumatica. It has also enabled us to grow and scale while staying within the ERP itself.
What do you dislike about the product?
It can be difficult to get in touch with anyone directly at Acumatica. If your partner isn’t able to help, it often becomes a slow and frustrating process to get issues resolved through Acumatica support.
What problems is the product solving and how is that benefiting you?
They are actively working to evolve the product by adding new user interfaces that are much easier to navigate than before, introducing new AI tools that seem promising, and listening to customer feedback to continually refine the product and make it better.