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Acumatica Cloud ERP

Acumatica | 1

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External reviews

1,240 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Customizable ERP system

  • December 10, 2024
  • Review verified by G2

What do you like best about the product?
Acumatica is a good ERP for the medium business size range with the ability to customize to your needs. Positive points to using Acumatica is that you can host it on prem if needed.
What do you dislike about the product?
With that customization comes the ability to over customize so having a very good ERP developer and ERP Admin to work with your users would be an advantage. If you have these roles you need very good documentation of processes and liasion with your VAR.
What problems is the product solving and how is that benefiting you?
Acumatica crosses both manufaturing and distribution for us.


    Brian S.

Powerful flexibility.

  • December 02, 2024
  • Review verified by G2

What do you like best about the product?
Flexibility. Configuration. Customization.
What do you dislike about the product?
Our team and company has needed to add multiple paid add-ons or customization to get the most out of the system.
What problems is the product solving and how is that benefiting you?
It is moving us to an integrated system with a centralized database. It allows us to get the reporting we need and not have to integrate our accounting software with our project management software.


    Fishery

Great for former GP users

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility; Simple & clean layout; Ease of use; Velixo reporting
What do you dislike about the product?
Hoping they get the new Customer/Vendor balance transfer function functioning properly; Some of the default reporting options leave something to be desired.
What problems is the product solving and how is that benefiting you?
Fills our needs as a standard accouning software solution.


    Construction

Incredibly powerful software, support is lacking

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
This is lightyears ahead of Quickbooks in functionality. Having all AP/AR related transactions in one place is incredible. Now we are even intergarted with Acupay so can collect payments from clients much more effiently than in the past.
What do you dislike about the product?
Fortis pay ease of implementation would be a 0. Then getting support on the Acumatica side is impossible, we paid a small fortune to our VAR partner for support but never got the solution we wanted. It would be great to have a support team from Acumatica that would not be $250/hr. There is so much to learn and not enough time to stop and watch tutorials.

Importing time cards is very challenging as well. Correcting time cards is also frustrating when jobs are closed or if you are only correcting one line but the entire time card is resubmitted so the client will see that on every project, unrelated to the correction, that the employee worked on in that time card.

Invoice templates are my biggest issue with Acumatica, it really isn't user friendly to change the format of invoices.
What problems is the product solving and how is that benefiting you?
Invoicing clients is full of checks and balances which is great. We can run over 100 projects at a time thanks to Acumatica.


    Electrical/Electronic Manufacturing

The amount of time to implement is excessive and at least double the initial 20% that was advised.

  • November 19, 2024
  • Review verified by G2

What do you like best about the product?
The capability of creating custom reports and tracking on the sub level.
What do you dislike about the product?
No room for error! Entries are not forgiving and is designed for professionals. This is not a product for a growing company that does not have certified accountant working internal.
What problems is the product solving and how is that benefiting you?
No benefits at this time. We hope to collect data on the sub-accounts that will help with managerial decision-making. Other problems we hoped to solve were not available as promised


    Chris B.

Company switching to Acumatica

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
My company just switched over to acumatica from Sage. We like the in depth options we get, as well as the ability to costumize everything to out needs.
What do you dislike about the product?
There is definately a big learning curve with this and some things that don't translate but they provide excellent support and training.
What problems is the product solving and how is that benefiting you?
Work flow and accesiblilty are much greater


    Ian D.

Acumatica cloud ERP meets the expectations of medium-sized companies in the construction industry.

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
The user interface is simple and easy to use, and it is fast compared to other cloud business management software.
What do you dislike about the product?
Technically, some tables or views retain unused fields and this complicates reports and queries when updating versions. Also, I would like to see more options for intercompany integration.
What problems is the product solving and how is that benefiting you?
With this, we control the budget and cost of our projects, in addition to executing payments in an authorization process. It allows the use of multiple companies in the same database.


    sheryl t.

New to Acumatica

  • November 18, 2024
  • Review verified by G2

What do you like best about the product?
I like that it is cloud-based. I can easily reconcile bank account, even without the bank feed.
What do you dislike about the product?
The bank feed doesn't work. When setting up a memorized transaction (i.e. payroll general journal), I don't want to put any default amount in the g/ls since it changes week by week. It would be nice if it would save the transaction that the debit or credit is highlighted as the default.
I didn't like the training process. A lot was very redundant and we ending up training the trainer. Very frustrating.
We use subaccounts. It would be nice to "lock out" subaccounts for specific general ledgers accounts.
What problems is the product solving and how is that benefiting you?
Great Plains was no longer being supported, and we needed to look at another accounting system.


    Transportation/Trucking/Railroad

Implemention and training have been a breeze.

  • November 18, 2024
  • Review verified by G2

What do you like best about the product?
Modern cloud based ERP soluion that is highly scalable.
What do you dislike about the product?
Roller ball on mouse does not move cursor, have to use the slider bar on the side. Takes some getting used to.
What problems is the product solving and how is that benefiting you?
Ours is a new business so we are ale to scale features as needed and reduce cost of ownership by not paying for modules that are not needed at first.


    John S.

Failed implementation

  • November 18, 2024
  • Review provided by G2

What do you like best about the product?
Accounting and WMS is all in one package.
What do you dislike about the product?
We have an extremely slow environment which is frustrating for our employees and most procedures require more time and steps/screens than we had prior.
What problems is the product solving and how is that benefiting you?
It is an all-in-one system that reconciles itself