Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica ERP system delivers a suite of fully-integrated applications, powered by a robust and flexible platform. Acumatica is designed for businesses looking for modern enterprise software powered by the cloud.
Highlights
Streamlined Operations: Do more with less: control workflows and maximize your resources by bringing complete information from everyone, everywhere, under a single pane of glass; one system to manage your entire business efficiently.
Adaptable Solution: Connected Cloud Platform: built for your business and adapts with your needs; add capabilities such as CRM or data visualization any time; extend to other solutions and applications beyond your ERP system.
Your Business Accelerated: A single, real-time version of the truth to accelerate business performance with automated processes, accurate data collection, financial analyses and forecasting capabilities that drive better business decisions.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
You pay by the hour for Acumatica Cloud ERP covering Financials, Distribution, and CRM functions for up to 10 users. This is a single usage-based dimension, so your cost accrues based on the hours you run the software. There are no separate tiers or instance sizes to choose from in this listing. The 10-user cap defines the scope of this option. Billing scales with runtime hours rather than seats, since the price applies to the environment for up to 10 users.
Top-of-mind questions for buyers
What functions are covered by this up-to-10-users option?
This option covers Financials, Distribution, and CRM functions. Financials include general ledger, accounts payable, accounts receivable, cash management, and tax management. Distribution includes order management, purchase orders, and inventory management. CRM includes sales force automation, marketing automation, and case management. All run for up to 10 users.
Am I charged when the software is not actively running?
Charges accrue by the hour while the software runs. When you stop running the environment, hourly software charges stop. Note that any underlying AWS infrastructure, such as storage tied to your instance, may still incur separate AWS fees even while the software itself is not metering.
Does the 10-user limit mean I pay more per person as I add users?
No. This option prices the environment for up to 10 users, not per seat. Your hourly cost stays the same whether you run 3 users or 10. Acumatica does not charge by user. Cost accrues based on the hours the environment runs, within the 10-user cap.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Acumatica Support is available to Partners via the Partner Portal case system, phone and live chat. While Acumatica requires all partners to provide support to their own clients, Acumatica can assist end users on a case by case basis but requires the partner to be the point of contact and actively present in all sessions and communication dialogs with end users. Acumatica assigns every inbound case a Severity and has established response time goals based on the case Severity.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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While we still have yet to deploy a lot of our planned features within Acumatica, my favorite thing about it is just that - there are so many different ways the system can be customized to suit your specific business needs.
What do you dislike about the product?
The UI could use some work. It is quite intimidating for users who do not live within the system.
What problems is the product solving and how is that benefiting you?
Very specifically, Acumatica has helped us the most with warehouse inventory tracking, Purchasing, and approvals.
Manufacturing
Flexible, Easy-to-Use Platform with Powerful No-Code Customizations
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
Flexibility, ease of use, no code low code customizations
What do you dislike about the product?
Payroll is very painful. Too difficult to get costing
What problems is the product solving and how is that benefiting you?
Allowing us to get better job costing on a timely basis
Jelica G.
A Modern, User-Friendly ERP That Transformed Our Operations
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
I love how intuitive and easy Acumatica is to use, especially compared to our old DOS-based system. The financial controls and transparency it provides are a game changer—credit holds and pricing controls are now enforced, which was impossible before. Our warehouse has been completely transformed with the bin system and pick-pack path: we now have structure, order, and full visibility into inventory locations. Training new staff is quick and easy, and dashboards keep our sales team motivated. The mobile expense management is also a huge plus for our remote team.
What do you dislike about the product?
The only aspect I wish we could improve is leveraging the AI-driven forecasting in purchasing. Right now, due to market volatility and limited historical data, we can't fully rely on it yet. Some legacy staff struggled with the increased controls and structure, and the change management was tough for a few people. Otherwise, there are no major complaints—the implementation was the easiest I've ever done.
What problems is the product solving and how is that benefiting you?
The credit hold system allows us to control which orders go out for customers who are in arrears. Each month, we gather more data, which helps us gain greater visibility into customer buying habits over time.
Jillian J.
Connects All Our Processes in One Place
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
Connects all our processes together into one place
What do you dislike about the product?
Software is a little outdated and not intuitive
What problems is the product solving and how is that benefiting you?
COnnects all our processes
Electrical/Electronic Manufacturing
Highly Customizable and Flexible for Our Business Needs
Reviewed on Jul 23, 2026
Review provided by G2
What do you like best about the product?
The customizations and flexibility it brings to our business are a real plus. We can adapt the solution to fit our specific needs.
What do you dislike about the product?
I think Acumatica could improve its process and screen workflows to make the overall experience more intuitive and easier for the average user to navigate.
What problems is the product solving and how is that benefiting you?
As an all-in-one solution, Acumatica has saved us a lot of time. Before, we were running two or three software systems at the same time, and that setup wasted a lot of labor and effort.