Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica ERP system delivers a suite of fully-integrated applications, powered by a robust and flexible platform. Acumatica is designed for businesses looking for modern enterprise software powered by the cloud.
Highlights
Streamlined Operations: Do more with less: control workflows and maximize your resources by bringing complete information from everyone, everywhere, under a single pane of glass; one system to manage your entire business efficiently.
Adaptable Solution: Connected Cloud Platform: built for your business and adapts with your needs; add capabilities such as CRM or data visualization any time; extend to other solutions and applications beyond your ERP system.
Your Business Accelerated: A single, real-time version of the truth to accelerate business performance with automated processes, accurate data collection, financial analyses and forecasting capabilities that drive better business decisions.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
You pay by the hour for Acumatica Cloud ERP covering Financials, Distribution, and CRM functions for up to 10 users. This is a single usage-based dimension, so your cost accrues based on the hours you run the software. There are no separate tiers or instance sizes to choose from in this listing. The 10-user cap defines the scope of this option. Billing scales with runtime hours rather than seats, since the price applies to the environment for up to 10 users.
Top-of-mind questions for buyers
What functions are covered by this up-to-10-users option?
This option covers Financials, Distribution, and CRM functions. Financials include general ledger, accounts payable, accounts receivable, cash management, and tax management. Distribution includes order management, purchase orders, and inventory management. CRM includes sales force automation, marketing automation, and case management. All run for up to 10 users.
Am I charged when the software is not actively running?
Charges accrue by the hour while the software runs. When you stop running the environment, hourly software charges stop. Note that any underlying AWS infrastructure, such as storage tied to your instance, may still incur separate AWS fees even while the software itself is not metering.
Does the 10-user limit mean I pay more per person as I add users?
No. This option prices the environment for up to 10 users, not per seat. Your hourly cost stays the same whether you run 3 users or 10. Acumatica does not charge by user. Cost accrues based on the hours the environment runs, within the 10-user cap.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Acumatica Support is available to Partners via the Partner Portal case system, phone and live chat. While Acumatica requires all partners to provide support to their own clients, Acumatica can assist end users on a case by case basis but requires the partner to be the point of contact and actively present in all sessions and communication dialogs with end users. Acumatica assigns every inbound case a Severity and has established response time goals based on the case Severity.
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Acumatica Unifies Inventory, Purchasing, and Service in One Customizable Platform
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
I like having inventory, purchasing, and service all connected in one place. It makes it much easier to see what’s going on without having to chase down details across different systems. I also appreciate that I can customize it to fit how our team actually works, so it aligns better with our day-to-day process.
What do you dislike about the product?
Some things in Acumatica take more steps than they really should, and troubleshooting errors can be frustrating when the messages aren’t clear. We’ve also run into situations where something works in the browser but not in the mobile app, which makes the experience feel inconsistent. I’d like to see a more consistent experience overall, along with clearer guidance on what went wrong and how to fix it when issues come up.
What problems is the product solving and how is that benefiting you?
Acumatica helps us keep our inventory, purchasing, and service information in one place, so we spend less time chasing updates or comparing records across systems. It gives our team a clearer view of what’s in stock, what’s on order, and what still needs attention. As a result, it’s easier to coordinate between departments, stay aligned, and keep work moving without unnecessary back-and-forth.
Elena G.
Flexible, User-Friendly Modules with Great Integrations and Modern AI Vision
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
Flexibility and modules variations, it is user friendly and easy to learn, it provides great integrations for expanded business needs and moving fast towards modern vision and AI features.
What do you dislike about the product?
Sometimes the system can be slow, but it is rather affected by customer data. More Power BI style dashboards out of the box Easier report builder for non-technical users Better drill-down capabilities Cross-module reporting without GI complexity More forecasting and trend analysis tools
What problems is the product solving and how is that benefiting you?
We solve a variety of issues for our customers based on their needs.
Criselda M.
Innovative Architecture, But Twice-Yearly Upgrades Bring Too Many Bugs
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
I like how Acumatica is innovative and open to new solution architecture.
What do you dislike about the product?
I think the 2 version upgrade per year causes a lot of bugs.
What problems is the product solving and how is that benefiting you?
ERP and MFG workflow in our company.
Mafer L.
Easy Setup, Interface Needs Improvement
Reviewed on Oct 05, 2026
Review provided by G2
What do you like best about the product?
I enjoy Acumatica's configurations and especially appreciate the view of leads and opportunities it offers. Additionally, the initial setup was super smooth, which makes it very easy to use from the start.
What do you dislike about the product?
Acumatica's interface is very outdated and could be improved.
What problems is the product solving and how is that benefiting you?
Acumatica helps me manage CRM effectively and I value its configurations and the clear view of leads and opportunities.
Financial Services
Highly Adaptable and Easy to Use—No Coding Needed
Reviewed on Oct 03, 2026
Review provided by G2
What do you like best about the product?
Ease of adaptability without requiring to understand coding
What do you dislike about the product?
I enjoy everything of Acumatica. Especially the new features that gets rolled out every 6 months
What problems is the product solving and how is that benefiting you?
End to end business visibility all on one platform