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    Acumatica Cloud ERP

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    Sold by: Acumatica 
    Acumatica Cloud ERP - Business-management software from basic online accounting to full ERP functionality, designed for a growing business
    Listing Thumbnail

    Acumatica Cloud ERP

     Info
    Sold by: Acumatica 

    Overview

    Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Acumatica ERP system delivers a suite of fully-integrated applications, powered by a robust and flexible platform. Acumatica is designed for businesses looking for modern enterprise software powered by the cloud.

    Highlights

    • Streamlined Operations: Do more with less: control workflows and maximize your resources by bringing complete information from everyone, everywhere, under a single pane of glass; one system to manage your entire business efficiently.
    • Adaptable Solution: Connected Cloud Platform: built for your business and adapts with your needs; add capabilities such as CRM or data visualization any time; extend to other solutions and applications beyond your ERP system.
    • Your Business Accelerated: A single, real-time version of the truth to accelerate business performance with automated processes, accurate data collection, financial analyses and forecasting capabilities that drive better business decisions.

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Acumatica Cloud ERP

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.

    Usage costs (1)

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    Dimension
    Cost/unit
    Hourly for Acumatica Cloud ERP (Fin, Dist & CRM) for upto 10 users
    $2.25

    Vendor refund policy

    Please see seller website for refund details.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Acumatica Support is available to Partners via the Partner Portal case system, phone and live chat. While Acumatica requires all partners to provide support to their own clients, Acumatica can assist end users on a case by case basis but requires the partner to be the point of contact and actively present in all sessions and communication dialogs with end users. Acumatica assigns every inbound case a Severity and has established response time goals based on the case Severity.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    1240 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Information Technology and Services

    Customizable ERP system

    Reviewed on Dec 10, 2024
    Review provided by G2
    What do you like best about the product?
    Acumatica is a good ERP for the medium business size range with the ability to customize to your needs. Positive points to using Acumatica is that you can host it on prem if needed.
    What do you dislike about the product?
    With that customization comes the ability to over customize so having a very good ERP developer and ERP Admin to work with your users would be an advantage. If you have these roles you need very good documentation of processes and liasion with your VAR.
    What problems is the product solving and how is that benefiting you?
    Acumatica crosses both manufaturing and distribution for us.
    Brian S.

    Powerful flexibility.

    Reviewed on Dec 02, 2024
    Review provided by G2
    What do you like best about the product?
    Flexibility. Configuration. Customization.
    What do you dislike about the product?
    Our team and company has needed to add multiple paid add-ons or customization to get the most out of the system.
    What problems is the product solving and how is that benefiting you?
    It is moving us to an integrated system with a centralized database. It allows us to get the reporting we need and not have to integrate our accounting software with our project management software.
    Fishery

    Great for former GP users

    Reviewed on Nov 25, 2024
    Review provided by G2
    What do you like best about the product?
    Flexibility; Simple & clean layout; Ease of use; Velixo reporting
    What do you dislike about the product?
    Hoping they get the new Customer/Vendor balance transfer function functioning properly; Some of the default reporting options leave something to be desired.
    What problems is the product solving and how is that benefiting you?
    Fills our needs as a standard accouning software solution.
    Construction

    Incredibly powerful software, support is lacking

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    This is lightyears ahead of Quickbooks in functionality. Having all AP/AR related transactions in one place is incredible. Now we are even intergarted with Acupay so can collect payments from clients much more effiently than in the past.
    What do you dislike about the product?
    Fortis pay ease of implementation would be a 0. Then getting support on the Acumatica side is impossible, we paid a small fortune to our VAR partner for support but never got the solution we wanted. It would be great to have a support team from Acumatica that would not be $250/hr. There is so much to learn and not enough time to stop and watch tutorials.

    Importing time cards is very challenging as well. Correcting time cards is also frustrating when jobs are closed or if you are only correcting one line but the entire time card is resubmitted so the client will see that on every project, unrelated to the correction, that the employee worked on in that time card.

    Invoice templates are my biggest issue with Acumatica, it really isn't user friendly to change the format of invoices.
    What problems is the product solving and how is that benefiting you?
    Invoicing clients is full of checks and balances which is great. We can run over 100 projects at a time thanks to Acumatica.
    Electrical/Electronic Manufacturing

    The amount of time to implement is excessive and at least double the initial 20% that was advised.

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    The capability of creating custom reports and tracking on the sub level.
    What do you dislike about the product?
    No room for error! Entries are not forgiving and is designed for professionals. This is not a product for a growing company that does not have certified accountant working internal.
    What problems is the product solving and how is that benefiting you?
    No benefits at this time. We hope to collect data on the sub-accounts that will help with managerial decision-making. Other problems we hoped to solve were not available as promised
    View all reviews