What do you like best about the product?

We like both the depth of features across the varied modules and the flexibility of the platform to be extended/modified. We also like the partner-based model, as that is what we have had for years with Dynamics SL. With our extensive SL experience, we have found our implementation of Acumatica to be easier than we expected.

What do you dislike about the product?

Overall, we do have significant complaints about Acumatica. I would say we would like to see more low-code/no-code workflow capabilities across the platform. Also, the security setup is complex (albeit powerful), so continuing to enhance the ease-of-use of the application security would be desirable.

What problems is the product solving and how is that benefiting you?

We are leveraging Acumatica to be our primary accounting system as well as a basis for our operational client billing and management sytem in the Home Care industry. We are using the Field Service components along side of the project accounting aspects plus we are significantly extending the product with the Acumatica development platform. This is all to replace our heavily customized Dynamics SL system that we need to migrate away from.

What do you like best about the product?

I appreciate the ability to drill down into detail all the way to the original entry module. I like the cloud based software and the tabs in the project module have alot of good data. Relatively ease to use for an accountant, my project admin staff is struggling a bit to understand the nomenclature used and frankly at times it confused me.

What do you dislike about the product?

I do not feel the reporting in ACUMATICA is well thought out. It does not appear to have been created by end users in mind. The canned reports are not often perid sensitive based, especially in the projects module. the purchase orders process is not ideal as if a line is not closed before marking the po complete, the line shows open in many areas of ACUMATICA. The proposal function is unappealing and customers have stated that is looks terrible. And if you are a construction company with alot of invoices and PO the AP module is not functional and an add on is required.
Well integration was tough mostly because we needed to integration PROCORE and we changed payroll providers as the same time and went to WFG. I would never recommend this to anyone but it had to be done.

What problems is the product solving and how is that benefiting you?

Trying to have ACUMATICA help solve our poor project reporting options in our old SAGE 300 program and have better access to detailed transactions and data than SAGE 300.

What do you like best about the product?

We like that Acumatica is consistantly releaseing major and minor updates and always striving to imporove their system. Their customization platform is also amazing. We have the ability to modify all parts of the system, adding fields, logic, screens in an upgrade safe way. We have minimal issues with our customizations conflicting with major updates. Customer support is also exceptional, the case portal is well organized and the responses are timely and they strive to stay on point to resolve the issue.

What do you dislike about the product?

Their Report Designer has many limitations which requires alot of creative thinking to get the results needed. General inquiries also have limitations but have improved with new releases. The Dashboards also have limitations and can be tempermental to work with and modify.

What problems is the product solving and how is that benefiting you?

We had a separate ERP and CRM system befor switching to Acumatica. We used the CRM for Project Management and the ERP for Project Accounting. The two systems did not communicate with each other so all data from one to the other was hand keyed. With Acumatica, everything is in one software and makes our lives much easier. We can now focuse on the essentials like closing month end, before the next month end, completeing all billings before the cutoff dates, and researching ways to improve the system for our needs.

What do you like best about the product?

I like that Acumatica is a filtering software. I can access several pieces of information just by filtering.

What do you dislike about the product?

Not knowing all the avenues I can use Acumatica. I suspect there are alot more features I can take advantage of. It appears to be learn as you go.

What problems is the product solving and how is that benefiting you?

Making our accounting become electronic. We are now able to have a better handle on reporting, etc. Other users have the ability to look for information themselves also, instead of contacting finance directly.

What do you like best about the product?

The thing i like about acumatica is its modularity towards different businesses. I work in contruction business and feel it has lot of common tools needed t oimprove the efficiency.

What do you dislike about the product?

I feel sometimes there is diffence in background processing of how operations are done on different screen especially on the service module.

What problems is the product solving and how is that benefiting you?

As company was growing we needed a system which could support the expansion and improve process effiency along the way.