Overview

Rollbar's continuous code improvement platform helps development teams deploy better software, faster, and quickly recover from critical errors in their code.

Developers instrument lightweight SDKs into their applications to capture all exceptions as they happen along with the surrounding context and details. This gives them complete visibility on every error in their application, coupled with all the important data needed to make resolution painless.

Rollbar's error grouping engine utilizes machine learning to automatically group similar errors together to reduce noise and create trustworthy alerts. Additionally, Rollbar automatically triggers workflows based on any new bugs or regressions that are detected to proactively address issues and minimize their impact till developers can get to it.

Highlights

Automation Grade Grouping
Automated Response Workflows
Protect Data With Encryption At Rest

Details

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Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Rollbar Enterprise for AWS

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

12-month contract (1)

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Dimension	Description	Cost/12 months
Enterprise Starter Plan	Rollbar Enterprise for AWS	$20,000.00

Vendor refund policy

For organizations with refund requirements, contact sales@rollbar.com

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Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Rollbar Overview

Support

Vendor support

sales@rollbar.com support@rollbar.com

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Ratings and reviews

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151 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Toby B.

Rollbar is great

Reviewed on Aug 11, 2024

Review provided by G2

What do you like best about the product?

Rollbar integrates seamlessly with Ruby on Rails. I've used it in many projects over the years and it's never let me down. It's easy to use and great value for money.

What do you dislike about the product?

Very little. It's simple and does what it says at a reasonable cost.

What problems is the product solving and how is that benefiting you?

It reports errors when I need them in real-time.

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Jaime S.

Great tool to catch bugs!

Reviewed on Mar 22, 2024

Review provided by G2

What do you like best about the product?

The implementation and the integration are super easy, same for sending custom logs or custom info about the user. IMO it is super important for customer support, we have the tool connected to Slack so the first thing we do to start the day is check the channel and check all the errors our users have, you have a lot of information to be able to fix the bug you have in your application.
For us it is an essential tool, we use every day.

What do you dislike about the product?

You can check the API calls you are doing but you cannot have the response from the server, but, I think this is a matter of privacy.

What problems is the product solving and how is that benefiting you?

We can know where the application is having bugs and solve them quickly. So, our customers have a fast response from us even before they contact us.

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Computer Software

Overall Rollbar is great to find the source of errors.

Reviewed on Dec 18, 2023

Review provided by G2

What do you like best about the product?

It's easier to use than looking at logs for debugging.

What do you dislike about the product?

The error grouping. Errors with the same/similar names but different stack traces, e.g. a connection timeout create many Rollbar items. Errors grouped and displaying the different stack traces would help a lot.

What problems is the product solving and how is that benefiting you?

Monitor for to many client errors. Debugging failed jobs by finding their stack trace. We retry the job and search for the recent errors to debug.

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Transportation/Trucking/Railroad

I have not used other solutions

Reviewed on Dec 14, 2023

Review provided by G2

What do you like best about the product?

Definitely their support and communication.
They help to solve different problems and help with approach for logging.
Also they help to debug grouping issues and create custom rules.
I like we can have custom grouping rules.

What do you dislike about the product?

Default grouping algorithm is not best, but grouping is complex problem.
Sometimes grouping does not work well as expected and issues are hidden.
You have to make custom rules for custom logging.
Some small annoying UI issues are not fixed.

Not enough features:
- it is hard to manage custom rules
- It is hard to use RQL. There should be better way to search, group and do some analytics
- RQL is limited. I cannot query on some things
- RQL is slow and times out
- I cannot build different graphqs and dashboards in UI

What problems is the product solving and how is that benefiting you?

We log errors from different apps there. So we can catch errors.
We have slack alerts and monitor rollbar daily.
It helps to catch errors faster.
But we have to use other tools to help debug errors.

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Inga B.

Easy to use and powerful behind the scenes

Reviewed on Dec 13, 2023

Review provided by G2

What do you like best about the product?

It's extremely easy to integrate, but the real power is in the extended functionality. Rollbar telemetry can be a real time-saver, giving the context to user actions that preceded the actual issue. And for the actual deep-dive in errors, RQL (the query language) is invaluable. I'm also a big fan of the Slack notifications and the flexibility they offer.

What do you dislike about the product?

The mobile view is a bit clunky / overcrowded, though it has been improved greatly in the last year or so.

What problems is the product solving and how is that benefiting you?

Having all issues and warnings in the same place / grouped is important for us. Rollbar's Telemetry feature lets us review user's actions that preceed issues, making it easier to solve the more tricky bugs. Also, we're using the notifications system to alert us of unexpected increases of certain problems like timeouts, letting us catch system-wide issues earlier.

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