What do you like best about the product?

Definitely their support and communication.
They help to solve different problems and help with approach for logging.
Also they help to debug grouping issues and create custom rules.
I like we can have custom grouping rules.

What do you dislike about the product?

Default grouping algorithm is not best, but grouping is complex problem.
Sometimes grouping does not work well as expected and issues are hidden.
You have to make custom rules for custom logging.
Some small annoying UI issues are not fixed.

Not enough features:
- it is hard to manage custom rules
- It is hard to use RQL. There should be better way to search, group and do some analytics
- RQL is limited. I cannot query on some things
- RQL is slow and times out
- I cannot build different graphqs and dashboards in UI

What problems is the product solving and how is that benefiting you?

We log errors from different apps there. So we can catch errors.
We have slack alerts and monitor rollbar daily.
It helps to catch errors faster.
But we have to use other tools to help debug errors.