Sold by: CreatioÂ
Studio Creatio is a powerful low-code platform with native BPM engine and highly-recognized CRM modules.
4.7
Overview
Studio Creatio is an award-winning intelligent low-code and business process management platform with out-of-the-box solutions, CRM modules and templates that allow medium and large organizations to easily build applications for different business tasks: from customer-facing apps or back office workflows (like HRM or ITSM) to integrations with third party solutions. Customers prefer Creatio due to the platform flexibility and robust automation capabilities powered by AI & ML.
Please contact us at info@creatio.com to complete a private offer.
Highlights
- UI designer, drag and drop BPM & dynamic case designer, chatbot designer, data model designer, analytics, printable and report designer, ML model designer, configuration designer, context help designer, localization tools, source code designer, business rules designer, application design wizard, integration and API designer, mobile application wizard, automated test designer
- Accelerate app development with highly recognized CRM modules and templates, low-code/no-code technology and powerful BPM engine and increase time-to-market and Go-live or scale business faster to other regions, creating tailored solutions.
- Creatio Low-Code BPM platform can be used by citizen developers to digitize and automate complex processes, unifying dispersed data and systems in a single user-friendly intuitive UI while simplifying their IT landscape.
Details
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Delivery method
Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Studio Creatio license | Studio Creatio annual user license | $300.00 |
Creatio Studio Growth user license | Provide automation to SMB clients | $300.00 |
Creatio Studio Enterprise user license | Enable full-scale automation for corporate and enterprise needs | $660.00 |
Creatio Studio Unlimited user license | Deliver limitless automation for advanced enterprise scenarios | $1,020.00 |
Creatio Product Sales user license | Platform to accelerate sales processes of any complexity | $180.00 |
Creatio Product Marketing user license | Platform to orchestrate customer journeys & accelerate lead-to-revenue | $180.00 |
Creatio Product Service user license | An intelligent full-cycle service management platform | $180.00 |
Vendor refund policy
Regulated by Master Software License Agreement
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Creatio provides a wide range of support services: from simple login issues and to intricate questions on customizations. Creatio technical support department employs best practices from ITIL/ITSM. We ensure the highest level of satisfaction due to clear and tangible metrics that are used to measure overall department efficiency. With four support lines, Creatio guarantees high quality responses with speedy resolution time. support@creatio.com , +1 617 765 7997
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Low-Code Development
Provides drag-and-drop interface with multiple designers including UI, BPM, data model, and application design wizards
Business Process Management
Native BPM engine with capabilities for designing complex workflows, business rules, and automated process management
AI and Machine Learning Integration
Includes ML model designer and AI-powered automation capabilities for intelligent process enhancement
Multi-Designer Platform
Comprehensive design tools including chatbot designer, analytics designer, report designer, and source code designer
Integration Capabilities
Supports integration and API design with ability to connect third-party solutions and unify dispersed data systems
Process Automation
Enables end-to-end process orchestration through no-code/low-code workflow design and implementation
Workflow Standardization
Supports creation of execution standards, SLAs, and centralized communication across organizational processes
Data Collection
Provides shareable form creation mechanism for comprehensive data gathering and integration
Reporting Capabilities
Generates automatic reports for comprehensive result analysis and performance tracking
Cross-Departmental Integration
Connects multiple processes and organizational areas without requiring technical department intervention
Process Automation
Native end-to-end process automation capabilities with integrated workflow management
Low-Code Development
Visual rapid application development platform with drag-and-drop interface for building enterprise applications
Data Integration
Ability to combine and support data from multiple systems and sources into a unified workflow environment
Cloud-Native Architecture
Fully cloud-native platform designed for scalability and enterprise-level performance with native DevSecOps capabilities
Cross-Functional Collaboration
Integrated collaboration tools enabling coordination across different teams and organizational functions
Standard contract
No
No
Customer reviews
Bhoobalan Palanivelu
Customer data has driven better decisions and highlights where workflow automation still needs improvement
Reviewed on Dec 04, 2025
Review from a verified AWS customer
What is our primary use case?
For the past five years, I have been using the multiple platforms of Studio Creatio . Studio Creatio is one of them, and I have been using the enterprise grade bundle like Sales Studio Creatio, service, and marketing.
The domain that I have come across is insurance, banking, credit unions, and an education sector where they want to set up a customer-centric platform and enable a close relationship with ongoing customers to retain them. We have to collect all their data and segregate it in a specific format in a dashboard or report generating view. With multiple integrations, which gets into the technical side, the space where I use Studio Creatio predominantly is to set up a customer-centric platform to arrive at a decision based on data.
What is most valuable?
Studio Creatio is a low-code platform through which we can implement the CRMÂ landscape into any business domain.
Multiple categories of license procurement are available. If you are an enterprise or basic plan, or if it falls under a premium subscription, the SLA time varies. The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.
The scalability of Studio Creatio is commendable, and I would rate it eight out of 10. It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
What needs improvement?
The downside of Studio Creatio is when it is marketed as a no-code platform, it does not support creating any website or mobile application. It is an ecosystem or environment within which a user, developer, or implementation partner has to develop process automation. It is not a drag-and-drop tool to create an application. It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
It is not an absolute no-code solution. There are some areas with no-code flexibilities, but for specific business use cases or workflows, an understanding of the Studio Creatio ecosystem and .NET technologies is essential.
For how long have I used the solution?
For the past five years.
What do I think about the stability of the solution?
The lower environment like dev environment or pre-prod environment tends to crash, though it is not usual. Whenever the site goes down, it is due to AWS or Azure service provider issues or errors from the developer side. Site crashing does not usually happen with Studio Creatio. It is quite stable, clean, and a steady platform.
How are customer service and support?
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request. Most of the time, I end up getting an appropriate resolution from the customer support.
How would you rate customer service and support?
Positive
How was the initial setup?
There are different types of installation and deployment available. Studio Creatio offers cloud hosting services which happens within a couple of hours or even a few minutes. If you go with the on-premises setup, it can be done within a maximum of an hour. It is an easy setup process.
Which other solutions did I evaluate?
While implementing a CRMÂ solution for education industries, instead of Studio Creatio, we picked another tool called Merito. It offered a seamless admission or student onboarding, which enrolls the students and completes the payment, with a default payment gateway integration system. Instead of Studio Creatio, we picked the Merito platform specifically for an admission process and child enrollment process.
What other advice do I have?
I am starting in a new organization by next week.
If it is feasible, at a later point in time, it can be made public, and for now, it can be anonymous.
The development team takes care of the maintenance if it is on-premises. They need to look after resource availability, servers allocated, and network security, which is typically an infrastructure and security maintenance factor. If the client opts for Studio Creatio's cloud solution, everything is managed by the product team, including maintenance, upgrading product versions, and installing patches.
The lower environment like dev or pre-prod environments tend to crash, but it is not usual and happens due to service provider issues like AWS or Azure going down or errors from the developer side.
I give customer support a rating of seven. I almost always end up getting results, but when implementing complex functionalities, the support ticket shifts to another mechanism involving advisory hours, which require additional payment on top of the subscription.
I give this product an overall rating of 7.
Gerardo L.
Flexibility and Adaptability that Drive Quick Results
Reviewed on Nov 26, 2025
Review provided by G2
What do you like best about the product?
It offers flexibility, a quick live launch, and great adaptability.
What do you dislike about the product?
I don't find anything that is useless. Simply, as an opportunity for improvement, I would suggest that the views and login load faster, as they often take a long time.
What problems is the product solving and how is that benefiting you?
The management of the client portfolio and the key information about them is essential for our work. Additionally, it allows us to identify and contact potential clients.
Ariel H.
Total Versatility for Any Business
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
I liked that it is so versatile for any need of any company or business model.
What do you dislike about the product?
Nothing about them displeases me, I need to get to know them better
What problems is the product solving and how is that benefiting you?
It benefits us since the speed of implementation is very fast.
Business Supplies and Equipment
Versatile and User-Friendly Tool with Plenty of Uses
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
It has plenty of uses, user friendly. I don’t really know about the downsides
What do you dislike about the product?
I haven’t been in touch with it long enough to know
What problems is the product solving and how is that benefiting you?
It’s helping our sellers efficiently register all of the sales and clients data. Basically CRM functions
Jefferson B.
Rapid and Effective Development with Creatio
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
I like that Creatio offers a Low Code platform, which significantly facilitates and accelerates development. This allows me to visualize sales opportunities and perform effective tracking. Additionally, the integration of artificial intelligence (AI) in Creatio adds extra value, optimizing processes and improving the overall user experience by allowing us to tackle complex challenges more efficiently. The ease and speed of development on the platform make everyday use more productive and less complicated.
What do you dislike about the product?
The initial setup of Creatio required significant effort and time.
What problems is the product solving and how is that benefiting you?
I use Creatio to solve visibility and sales opportunity tracking problems. Being a Low Code platform with AI, it is easy and quick to develop, improving our processes compared to the previous CRM that became obsolete.