Overview
Century is a robust, scalable, and high-performance application built to serve the demanding needs of enterprise and government clients of communication service providers. With its best-of-breed capabilities of sizable hierarchies and a multitude of out-of-the-box telecom product models, Century empowers you to easily configure and manage complex offerings, encompassing thousands of order line items tailored to both product and location-specific requirements.
Century enables seamless digital business operations with advanced automation, offering a comprehensive customer 360 view. This facilitates efficient new sales and MACD capabilities for existing clients through an automated selection of offerings with precise pricing and role-based discounting capabilities. Century ensures streamlined processes and enhanced operational efficiency, supported by automated or orchestrated approvals and other workflows.
With a robust Enterprise Product Catalog, Century allows forward and reverse translations to multiple catalogs while maintaining data quality, even with the most demanding processes. To avoid the data ripple created by performing MACD, Excelacom has designed a system that is compliant with the TM Forum Open API Initiative. This allows easy integration with north and south-bound systems to ensure cascading of data across the entire telecom ecosystem.
Our platform excels at guided selling, which simplifies the quoting and MACD processes by enabling users to effortlessly navigate through product categories to adjust terms and units and select features that are up-to-date and in accordance with your sales strategy.
Empowered with multiple AI agents in a user-friendly environment, Century CPQ streamlines the process of identifying your customers' unique needs. Following a structured question-and-answer approach, the system effectively gathers relevant customer information. Based on their responses, Century CPQ can then recommend the most suitable service tailored to their specific requirements. This approach enhances customer satisfaction and accelerates the sales process for improved efficiency and maximization of sales.
Excelacom adheres to TM Forum standards and utilizes their open API guidelines to integrate with external systems seamlessly. TM Forum's standards and APIs allow us to streamline the integration process, ensuring compatibility and efficiency of data transactions. By aligning with TM Forum's industry-leading practices, Excelacom prioritizes delivering an interconnected and error-free experience, empowering businesses to optimize their telecom systems to achieve plug-and-play architecture.
Century CPQ is licensed by Line of Business for a production instance. The license also grants use for lower environments. Excelacom defines one Line of Business as B2B, public sector, B2C, wholesale, mobile, cable, or any other line of business with annual revenues of up to $10B USD. License fees are a flat recurring amount regardless of the number of users, and Excelacom provides a transparent total cost of ownership without license price escalation during the contract period.
License fees do not include the AWS cloud and third-party software infrastructure fees (Operating system, EKS, monitoring, and database servers), and the client will be responsible for infrastructure scaling based on user and volume of quote growth.
Excelacom provides custom pricing and contract terms based on customer needs, so please contact us at centuryaws@excelacom.com directly to request an offer.
Highlights
- Enterprise Grade Scalability - Century supports product and location hierarchies at scales needed to serve large enterprise and government segments and can perform MACD at all levels.
- Integration and Customer Assetization - Century enables a 360 view of all customer assets, while maintaining high data quality by integrating with complex ecosystems, using a robust Enterprise Product Catalog.
- Advanced Configurability Empowered with AI - Century enables efficient B2B operations with unique features, including guided selling, contract management, bulk orders, product bundling, quote cloning and versioning, all empowered with multiple AI agents.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Lines of Business | Number of Lines of Business that will be served with the Century CPQ | $3,500,000.00 |
Vendor refund policy
All Sales are Final. We do not offer refunds or exchanges for any products or services sold.
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Delivery details
Century CPQ Release1
- Amazon EKS
Container image
Containers are lightweight, portable execution environments that wrap server application software in a filesystem that includes everything it needs to run. Container applications run on supported container runtimes and orchestration services, such as Amazon Elastic Container Service (Amazon ECS) or Amazon Elastic Kubernetes Service (Amazon EKS). Both eliminate the need for you to install and operate your own container orchestration software by managing and scheduling containers on a scalable cluster of virtual machines.
Version release notes
Century CPQ is a core business application that fully automates the Configure-Price-Quote process for telecom service providers. It facilitates sales managers' tracking of prospects, accounts, and customers - all in a single, user-friendly environment with configurable workflows and readily available industry-specific models.
Additional details
Usage instructions
Usage Instructions:
Install and configure the necessary AWS Services for the Century CPQ Deployment. Please review the detailed step by step instruction given in the document https://gitlab.excelacom.com/marketplace/century-userguide-cpq/-/blob/main/CPQ_AWS_Marketplace_User_Guide.pdf for details.
After completing the setup of required AWS services, please proceed with the installation following the next five steps:
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Pull all the required docker images from AWS Marketplace ECR.
docker pull MarketpalceAccount.dkr.ecr.us-east-1.amazonaws.com/excelacom/century-cpq:businessapp-ui-century-cpq_v1
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Download all the manifest files from GitLab repository .
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Execute the DB scripts using Liquibase in directory order.
$liquibase --changeLogFile=CRDM-changelog.xml --url=jdbc:oracle:thin: @marketplace-dev.xxxxx.rds.amazonaws.com:1521/CPQ --username=CRDM --password= CRDM --logLevel=ERROR update
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Install and configure the AWS CLI for deploying and managing the Century CPQ Kubernetes PODs Docker instances. Please read the following documents for details
https://docs.aws.amazon.com/cli/latest/userguide/installing.html
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Deploy the application by applying the Kubernetes manifest files.
kubectl apply -f ./
Once all the core components are deployed as per the user guide document, the CPQ Application will be accessible in following format
Resources
Vendor resources
Support
Vendor support
Following the implementation of Century CPQ, Excelacom offers Application Support services tailored to clients needs. Excelacom provides multiple support options based on the number of days and hours needed and the time required to resolve issues of different severity levels. Our packages are based on tiers, where our Standard package provides 12 hour support and 12 hour severity resolution. The Silver package offers 24/7 support and 12 hour severity resolution. The Gold package features 24 x 7 x 365 support and 8 hour severity resolution, and the Platinum package includes 24 x 7 x 365 support, with an exceptional 4 hour response time to all levels of severity. All options are negotiable and leverage Excelacom's global delivery model.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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