Sold by: Yext
Deployed on AWS
Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
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Overview
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.
Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.
Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.
Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.
Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.
Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.
Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.
Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.
Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .
Highlights
- The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
- With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
- Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.
Details
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Delivery method
Deployed on AWS
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20K Searches | Basic Plan | $5,000.00 |
Vendor refund policy
Purchased subscriptions may not be cancelled and all fees paid are non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please visit our help site here: https://help.yext.com/hc/en-us or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/ support@yext.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Headless Content Management System
Structured content management system built on real-world entities and their relationships with Connectors framework and Content Delivery API for unified content distribution
AI-Powered Search Engine
Natural language understanding-based search with multi-algorithm approach for website, app, and digital touchpoint query resolution
Multi-Publisher Distribution Network
Integration with 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta for brand data syndication
Review Management and Monitoring
Tools for monitoring and analyzing reviews, intelligent response methods, and first-party review generation across locations, people, and products
Large Language Model-Powered Chatbot
LLM-based conversational interface that answers user questions based on platform content, collects inputs, and executes configured automated tasks
Enterprise Security and Compliance
ISO 27001 certified, HIPAA compliant, and aligned with NIST and ISM3 best practices with document-level access and permission controls
Real-Time Intent Understanding
AI-enriched index that understands user intent and context in real time across enterprise content
Flexible Deployment Architecture
Deployment options ranging from no-code tools like Hosted Search Page Builder to custom UIs with full API and SDK access
Native Enterprise Platform Integration
Native integrations with Salesforce, ServiceNow, SAP, and other enterprise platforms without requiring data migrations
Analytics and Optimization Engine
Real-time analytics engine that tracks clicks, queries, and conversions to enable relevance tuning and identify content gaps
Social Media Management
Enables management and deployment of localized content at scale across multiple locations while maintaining brand consistency at enterprise and local levels.
Business Listings Management
Manages business listings at scale with capabilities for syncing, updating, custom audits, profile recommendations, and local manager updates with corporate oversight to optimize online presence and local search rankings.
Automated Review Management
Aggregates reviews from over 20 key networks in a centralized platform and provides automated, customizable, intelligent review responses using artificial intelligence technology with on-brand training models and localization capabilities.
Multi-Channel Advertising Analytics
Provides reporting and insights at account, group, and location levels for social advertising campaigns, enabling tracking and comparison of spend across regions and individual locations with metrics on spend, reach, engagement, demographics, and ad placement.
Conversational AI Chatbot
Delivers localized, proactive responses through Facebook, Google, and SMS messaging channels with capabilities for call-to-action including calls, website clicks, appointment setting, and purchases.
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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Standard contract
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Customer reviews
Disha B.
Efficient Info Sync with Price Concerns
Reviewed on Apr 24, 2026
Review provided by G2
What do you like best about the product?
I use Yext to manage and sync business information across engines, maps, apps, and dictionaries. It keeps my business info consistent and up-to-date everywhere online. I love that it syncs my business info, which saves my time and prevents errors. The initial setup was easy.
What do you dislike about the product?
Pricing can be less for small businesses
What problems is the product solving and how is that benefiting you?
I use Yext to manage and sync business information across platforms, keeping it consistent and up-to-date, which saves time and prevents errors.
Health, Wellness and Fitness
Fast Updates That Go Live by the Next Day
Reviewed on Apr 23, 2026
Review provided by G2
What do you like best about the product?
I like that we can update and it immediately goes online next day.
What do you dislike about the product?
N/A I don’t have any issues so far everything works well
What problems is the product solving and how is that benefiting you?
Updating hours as we need to and going online quickly after.
Wesley U.
Efficient Management with Major Drawbacks
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like how easy it is to manage listings and locations with Yext. We use it to manage citations of our 35+ locations in one place, and it simplifies handling multiple citations by allowing updates in one location. The initial setup was very easy.
What do you dislike about the product?
Their customer support takes forever to respond, their interface is janky, and they hold your listings and citations hostage if you ever leave they all get deleted which tanks your SEO, they are also extremely expensive.
What problems is the product solving and how is that benefiting you?
I use Yext to manage multiple citations from one place, simplifying updates for 35+ locations. It's easy to handle listings and locations using it.
Mel C.
Efficient Listings Management, But Sync Issues Persist
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
I like that I can update my business hours once and it will update everywhere. I also appreciate being able to give access to my staff without having to add and remove them from each platform. Additionally, I find it convenient that Yext is integrated with my website, allowing me to add or remove coaches in Yext and have them appear or disappear on my section of the website.
What do you dislike about the product?
It's not so much a Yext issue as a permissions issue. Some items are locked for editing by my franchisor, which is super frustrating. There's also the issue of updating Apple Maps. Yext is constantly having a syncing issue. I've updated my business hours in Yext and tried to sync to Apple Maps, but it constantly shows an error, so despite being open for over a year, Apple Maps still lists us as coming soon.
What problems is the product solving and how is that benefiting you?
Yext helps me manage my business listings and update my staff bios efficiently by disseminating information to all listings at once. I can update business hours universally and grant update access to my staff, which is convenient.
Cosmetics
Yext Makes Managing Listings at Scale Fast and Accurate
Reviewed on Apr 22, 2026
Review provided by G2
What do you like best about the product?
Yext makes managing listings at scale easier, quicker, and more accurately.
What do you dislike about the product?
Yext's UI can feel outdated and sometimes difficult to navigate. The analytics tool is great at summarizing all your listings data. However, if you wish to learn detailed insights about individual listings it has not provided what we want to see.
What problems is the product solving and how is that benefiting you?
It allows us to bulk update listings information. It prohibits users from suggesting changes to the listings and google or another publisher pushing those live. Finally it helps our organic/SEO/AEO presence be best in class.