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    Yext Digital Presence Platform

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    Sold by: Yext 
    Deployed on AWS
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
    4.4

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Research
    Top
    10
    In Natural Language Processing

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Management
    Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
    Search Capabilities
    AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
    Third-Party Integrations
    Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
    Web Page Generation
    High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
    Conversational AI
    LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
    AI-Powered Search
    Advanced AI engine that understands user intent and context in real-time across enterprise content
    Content Unification
    Single AI-enriched index that consolidates enterprise content without requiring complex data migrations
    Machine Learning Integration
    Native support for retrieval and scalability using foundational large language models (LLMs)
    Enterprise Platform Compatibility
    Native integrations with enterprise platforms including Salesforce, ServiceNow, and SAP
    Security Framework
    ISO 27001 certified platform with document-level access controls and compliance with HIPAA, NIST, and ISM3 standards
    Social Media Management
    Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
    Review Aggregation and AI Response
    Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
    Business Listings Optimization
    Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
    Local Web Page Deployment
    Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
    Advertising Insights
    Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.4
    933 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    47%
    37%
    10%
    3%
    1%
    0 AWS reviews
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    933 external reviews
    External reviews are from G2 .
    Thomas L.

    Yext: The Ultimate Solution for Accurate and Effortless Business Listings

    Reviewed on Nov 25, 2025
    Review provided by G2
    What do you like best about the product?
    Yext was a lifesaver for the wild Wild West of online business listings. I was so tired of having customer service issues because a website I had never heard of had the wrong hours of operation, an out of date menu, a bad phone number or a special we were not offering. Yext gave our listings a source of truth- a bible so so speak and was able to have all of our listings up to date at the touch of a button.
    What do you dislike about the product?
    Some of the listings still required some updates which was annoying, I wish it could have gotten 100 percent integration. Cost also added up as our business had lots of separate listings - similar to a mall.
    What problems is the product solving and how is that benefiting you?
    Cut down on customer service issues - with out of date content floating around the web.
    Real Estate

    Solid Experience with Room for Improvement

    Reviewed on Nov 24, 2025
    Review provided by G2
    What do you like best about the product?
    Yext streamlines the process of updating information across various listings, making it both easy and efficient. It helps us keep our contact details and business highlights accurate for potential customers, and this also supports our SEO efforts. Available reports make it easy to determine areas for opportunity. I use Yext on a daily basis and find it quite user-friendly.
    What do you dislike about the product?
    The implementation process took longer than I anticipated, and I would have appreciated more communication throughout. While customer support is responsive and generally helpful, they sometimes struggle to fully grasp my needs or provide solutions as quickly as I hope.
    What problems is the product solving and how is that benefiting you?
    Yext has helped us reclaim valuable time in our daily workflow. Previously, we had to update information such as office hours and amenities across five to seven different locations, but now we only need to manage about three. The new GEO tool, Scout, is also proving useful by helping us figure out how to continue reaching prospects effectively in the age of AI.
    Simone I.

    Effortless Multi-Location Management with Extensive Listings

    Reviewed on Nov 20, 2025
    Review provided by G2
    What do you like best about the product?
    The ease of managing many locations in bulk and the extensive network of listings.
    What do you dislike about the product?
    Location management with some partners is sometimes not seamless
    What problems is the product solving and how is that benefiting you?
    Centralize the management of our stores on the website and listings quickly and easily
    Keysa L.

    Effortless Social Media Planning for Weeks and Months Ahead

    Reviewed on Nov 20, 2025
    Review provided by G2
    What do you like best about the product?
    You can plan out as many posts for social media as you want. You can plan for the week, the month, and going into future months.
    What do you dislike about the product?
    It takes too much times to get the posts approved. Even if you submit them the day before you would like them posted, sometimes they do not get approved and your post expires and it becomes frustrating to have to try and get your posts to publish
    What problems is the product solving and how is that benefiting you?
    It is for work, so I can post several items in one day and not have to worry about needing to post on social media every day or every other day to maintain our presence online.
    Automotive

    Great Multi-Location Monitoring, But Listing Updates Can Be Tricky

    Reviewed on Nov 20, 2025
    Review provided by G2
    What do you like best about the product?
    Ability to monitor multiple locations within a single platform. Customer support is great.
    What do you dislike about the product?
    Can be difficult to make changes to listings at times. I don't use it a frequently as I would like.
    What problems is the product solving and how is that benefiting you?
    We use Yext to monitor multiple business listings within a single platform. This benefits us by saving time in monitoring the businesses all at once.
    View all reviews