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    ICIMS

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    Sold by: ICIMS 
    The strength of enterprise grade talent acquisition software. United with the transformative power of AI.
    4.2

    Overview

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    ICIMS is the talent acquisition platform that unites the strengths of enterprise software with the transformative power of AI. More than 4,400 companies across 200 countries including a quarter of the Fortune 500 trust ICIMS to find and hire the people who shape their future. With insights from billions of hiring interactions, continual AI innovation and a highly extensible platform, ICIMS makes hiring a true business advantage.

    Highlights

    • ICIMS Hire: Streamline hiring with a highly-configurable enterprise ATS.
    • ICIMS Engage: Build automated sourcing and nurture campaigns.
    • ICIMS Employer Branding: Become an employer of choice and build your brand.

    Details

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    Deployed on AWS
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    Buyer guide

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    Buyer guide

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    Pricing

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    36-month contract (1)

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    Dimension
    Description
    Cost/36 months
    Employee Count
    100 employees
    $90,000.00

    Vendor refund policy

    As per private offer

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Support

    Vendor support

    +1 (800) 889-4422

    AWS infrastructure support

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    Product comparison

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    Accolades

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    Top
    50
    In Human Resources
    Top
    10
    In Human Resources
    Top
    50
    In Human Resources, Project Management

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    74 reviews
    Insufficient data
    5 reviews
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Applicant Tracking System
    Highly-configurable enterprise ATS for streamlining hiring workflows and candidate management
    Automated Sourcing and Recruitment Marketing
    Automated sourcing and nurture campaigns for candidate engagement and pipeline development
    Employer Branding Management
    Tools for building and managing employer brand positioning and candidate attraction
    AI-Powered Hiring Intelligence
    AI-driven insights and recommendations leveraging data from billions of hiring interactions
    Platform Extensibility
    Highly extensible platform architecture enabling integration and customization capabilities
    Employee Lifecycle Management
    Covers complete employee journey from hire to retire including payroll, talent acquisition, and talent management
    Mobile-First Architecture
    Designed with mobile-first approach enabling access and HR operations through mobile devices
    AI and Machine Learning Integration
    Incorporates AI and ML technologies including AI-chatbot capabilities for employee collaboration and support
    Multi-Module HR Platform
    Integrated suite covering payroll processing, talent acquisition, talent management, and employee collaboration features
    Data-Driven Analytics
    Provides data-driven insights to support business decision-making and operational agility
    AI-Powered Candidate Matching
    Tech-focused artificial intelligence that matches open roles with the most relevant candidates based on job requirements and candidate profiles.
    Unlimited Job Posting
    Capability to post unlimited technology job listings across the platform without restrictions on quantity.
    Candidate Search and Filtering
    TalentSearch functionality with unlimited users to access and filter tech professional profiles based on specific hiring criteria and qualifications.
    Applicant Tracking System Integration
    ATS integrations available in higher-tier packages to streamline candidate management and workflow automation.
    Employer Branding Tools
    Solutions including company profiles, targeted email campaigns, social job boosts, homepage tile ads, and virtual career events to enhance employer brand visibility and showcase company culture to tech professionals.

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    4.2
    924 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    54%
    33%
    10%
    2%
    1%
    0 AWS reviews
    |
    924 external reviews
    External reviews are from G2  and PeerSpot .
    Marquita Gonzalez

    Recruiting workflows have become organized and reporting now tracks candidate progress clearly

    Reviewed on Jul 06, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for iCIMS Recruit  is as an applicant tracking system where I review candidates, disposition candidates, and set up candidate screening, which may be virtual or in person. I create offer letters in iCIMS Recruit , create bonus forms, create text message responses, create Calendly  messages, and fully utilize it as an ATS system.

    iCIMS Recruit is a user-friendly applicant tracking system overall. When integrated correctly within an organization, recruiters find it intuitive and easy to pick up. It allows them to maintain record-keeping for candidates through every step of the process. I recommend its usage on a recruiting team. In my everyday usage, I use it solely in the recruitment process all the way to the offer stage and even to the endpoint of sending the background check form through iCIMS Recruit.

    What is most valuable?

    The ability to have a record of every touchpoint with a candidate makes my job easier in iCIMS Recruit. In recruiting, it can be easy to miss a step while moving through the workflow. iCIMS Recruit allows me to look within the candidate's record to see each step and where I am in the process, and it gives me the ability to identify when I haven't pushed a candidate to hiring manager review. This provides a good checkpoint to stop and take a pause.

    The best feature that iCIMS Recruit offers is the find candidates function. I use this feature by inputting the title of what I am looking for, the distance the person might live from the particular location, and how long they have been in the system, ranging from seven days up to ninety days. This function helps recruiters find passive candidates who have either been touched previously and are not recalled or have been touched by a previous team member but might still be interested in a new opportunity.

    Regarding finding better candidates, it is neutral; the candidate may be out of the job market. However, knowing which candidates in the system I have not explored and want to revisit is a great feature, making it useful overall.

    I appreciate that iCIMS Recruit has a robust training setup within the system, and I value how they update me with new trainings that might be coming up to give me a competitive edge on utilizing the system.

    iCIMS Recruit has impacted our organization positively through the reporting system. Beyond our leadership using the reporting system to track KPIs and metrics, I as a recruiter can also use the system to track my own KPIs and metrics to see where I stand regarding time to fill, average time to fill, how many hires I have had within a certain period of time, whether that is three months, six months, or a year. The ability to see these features and download these reports is very helpful.

    What needs improvement?

    iCIMS Recruit can be improved by adding additional features related to looking for attrition rate and seeing how many people actually stay within roles, especially for those high-volume roles that have high turnover. I do not recall seeing any features related to attrition rate, but as a recruiter working on roles that tend to have high turnover, seeing where my percentage falls and how I can improve attrition rate through system information that I do not currently have available would be great for a robust recruiting team.

    For how long have I used the solution?

    I have been using iCIMS Recruit for about five years in total. I used iCIMS Recruit previously at another job, and then about one year at my current position at Cortland.

    What do I think about the stability of the solution?

    I believe that its reliability and output are accurate. I have not run into any triggering errors with iCIMS Recruit. It is user-friendly and straightforward, and if I am well-versed in how to use it, I do not think I will run into too many errors unless it is human error.

    What other advice do I have?

    The advice that I would give to others using iCIMS Recruit is that it is an ATS system that works well for applicant tracking and workflow process in general. It is easy to navigate, and I think it is beneficial to have an ATS system that is easy to navigate through each workflow. I recommend it.

    I found this interview to be straightforward with no recommendations at this time to change anything. I would rate this product an eight out of ten.

    John Dittmer

    Consistent application workflow has reduced my submission time and made repetitive forms manageable

    Reviewed on Jun 11, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for iCIMS Recruit  is as a job applicant with various IT companies. I normally access iCIMS Recruit  through a web browser as an applicant. There was no cost for me as an applicant regarding pricing, setup cost, and licensing.

    What is most valuable?

    The best features iCIMS Recruit offers make it straightforward, and since I have seen many of the same questions between different companies, it makes filling out the job application quite quick. The process is especially easy and user-friendly in the way it uploads resumes, along with some of the standardized questions about demographics, gender, race, veteran status, and disability. iCIMS Recruit has positively impacted my experience as a job applicant by making it faster and less stressful. Sometimes you go through other types of job applications and are left wondering what they are looking for, and when I see it is iCIMS Recruit, it makes things pretty simple because I can anticipate the questions. It saves me at least a good half hour compared to other application systems.

    What needs improvement?

    iCIMS Recruit could be improved by adding a block to explain certain things. For example, there are some years where I was a Navy Reservist and held multiple jobs at the same time. This makes the chronological flow of the resume awkward because sometimes I work two or three jobs at the same time in a year, so I wish there was something that would allow for an explanation to make more sense.

    For how long have I used the solution?

    I have been using iCIMS Recruit for probably about ten years, on and off. I do not directly use it for recruitment; I use it as a job applicant.

    What do I think about the stability of the solution?

    iCIMS Recruit is stable in my experience; I have not had any problems or technical issues.

    What do I think about the scalability of the solution?

    From my perspective, iCIMS Recruit seems to handle a large number of applicants or job postings smoothly.

    How are customer service and support?

    I have not needed to reach out for help or assistance with customer support.

    What was our ROI?

    I have seen a return on investment as an applicant because I can do more applications, and it makes things straightforward because I know how to anticipate answering the questions. I assume that for the companies that use it, it probably saves them a lot of money from having to do research or have the recruiters contact the applicants with questions.

    What other advice do I have?

    A quick specific example of how I have used iCIMS Recruit as a job applicant is when I applied for Booz Allen and also when I was applying for SAIC. Basically, what they do is they upload your resume, they go through, and ask specific questions about the resume. There are also several mandatory questions they must ask, especially about my veteran status, how I earned my veteran status, whether or not I have a disability, if so what kind, and other related information. My experience as a job applicant using iCIMS Recruit is that, for the most part, it is standardized throughout different companies. This makes it easy as a job applicant when you are doing multiple applications at the same time. I really do not have any problems with iCIMS Recruit's governance and security because it is all password protected, and I see that it is HTTPS, which gives me a great deal of comfort. Regarding iCIMS Recruit's accuracy and reliability of output, I would give it approximately ninety-five percent. I would strongly recommend using iCIMS Recruit. I rated this review an eight out of ten.

    Tracie T.

    Easy Dashboard Snapshots, but Customer Service and Integrations Need Work

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    Can see things easy and the task list and workflow is nice
    What do you dislike about the product?
    Customer service, Integration, updates, implementation
    What problems is the product solving and how is that benefiting you?
    ATS
    Construction

    Highly Customizable Platform with Powerful Flexibility

    Reviewed on Jun 02, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best—and what I don’t like at all—is that it’s so customizable. That’s wonderful, but at the same time I feel like I need a background in programming to really use it.
    What do you dislike about the product?
    It’s hard to get quick help, and I also find it difficult to clearly explain what I need.
    What problems is the product solving and how is that benefiting you?
    We use it for our ATS, so we currently handle all hiring and onboarding through it as well.
    Reggie M.

    Robust Reporting and Data Analysis for Smarter Staffing

    Reviewed on May 05, 2026
    Review provided by G2
    What do you like best about the product?
    It is a robust system and has A lot of great reporting and data analysis and staffing reporting
    What do you dislike about the product?
    The interface is still older and a platform hasn't updated. Switching the tab to the new items requires a new training process
    What problems is the product solving and how is that benefiting you?
    Items is a ATS and allows us to trap our applicants and to onboard them properly in addition to creating a database of potential future employees
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