ICIMS
Streamlined hiring has improved candidate tracking and supports clear interview-to-offer workflows
What is our primary use case?
My main use case for iCIMS Recruit is setting up interviews, sourcing candidates, sending out offer letters, and rejection letters. I can provide a specific example of how I used iCIMS Recruit for one of those tasks by creating a pipeline, sending out applications, creating assessments, building a pipeline, and pulling candidates from that pipeline.
What is most valuable?
The best features iCIMS Recruit offers are that it is easy to progress from sourcing to interviewing through the entire process, from sourcing and interviewing to rejection or acceptance and onboarding.
iCIMS Recruit has impacted my organization positively by allowing me to source candidates easily and create a workflow in iCIMS to see where we are in our pipeline. This visibility is much easier for each particular position.
The ease of tracking candidates has helped my team because we can count the candidates easily, see where we need to source more, determine where we are in the process, identify where each candidate is, and understand how far along in the hiring process each candidate has progressed. iCIMS Recruit is very user-friendly.
What needs improvement?
iCIMS Recruit is perfect, and there is nothing at all that could be improved, even something small or a feature I wish it had.
For how long have I used the solution?
I have been using iCIMS Recruit for four years.
What other advice do I have?
The advice I would give to others looking into using iCIMS Recruit is that it is user-friendly and not intimidating. The workflow is easy to track, and it is a great tool. Regarding iCIMS Recruit's AI capabilities, I think its governance and security are very secure. Regarding iCIMS Recruit's AI capabilities, I think its accuracy and reliability of output are very accurate. I would rate this product a nine out of ten.
Custom workflows have transformed hiring efficiency but new users still face an overwhelming interface
What is our primary use case?
My main use case for iCIMS Recruit is to implement and launch it for the business and my various stakeholders.
What is most valuable?
Initially, my feedback during the implementation of iCIMS Recruit was that it appeared quite daunting, but once you engage with it and complete the training, it becomes a powerful and useful tool that you can leverage for any business.
The best feature that iCIMS Recruit offers is its customization. The ability to build the exact recruitment ATS system you need for bespoke businesses was one of the stronger features. For our business particularly, iCIMS Recruit's customization allowed us to tailor different forms, interviews, and applications for various businesses to cater to their specific needs. They all had specialized roles that required advertising with specific information to be captured and recorded so that we knew we were hiring the correct candidate. That was one of the things I really appreciated about iCIMS Recruit.
iCIMS Recruit has positively impacted our organization by speeding up our time to recruit and reducing our spending. Additionally, having the implementation with LinkedIn and Indeed made things simpler. When training the team and getting people to use the system, it was much easier than the usual manual case of trying to recruit and manage various advertising boards at one time. That costs a lot of money and takes up considerable time, which iCIMS Recruit resolved.
What needs improvement?
iCIMS Recruit can be improved from its user interface. As I mentioned before, it appears quite daunting when you first encounter it. If it were a little less overwhelming for new users, that would be a significant improvement because it would discourage fewer people from using it. However, once you engage with it, it does become easier.
For how long have I used the solution?
I have been using iCIMS Recruit for about two years.
What do I think about the stability of the solution?
iCIMS Recruit is stable.
What do I think about the scalability of the solution?
When it comes to iCIMS Recruit's scalability, I find it is definitely scalable. There is definitely room for improvement, and as I mentioned, our organization is a multi-business organization. The fact that we can use it across all of them to satisfy all our stakeholders demonstrates that it is definitely very scalable.
How are customer service and support?
The customer support I received for iCIMS Recruit was fantastic, and I really cannot say anything negative about that. I would rate the customer support for iCIMS Recruit a solid nine out of ten. I think they are brilliant.
What other advice do I have?
Regarding iCIMS Recruit's AI capabilities, from the exposure I had, it performed well at doing what it needed to do, such as the screening of CVs. However, I did not delve deeply into the AI beyond that.
When working with the recruitment team and using iCIMS Recruit, they expressed that there was considerable money saved and significant time saved, though I do not know the specific details.
My advice to others looking into using iCIMS Recruit is to complete the training that iCIMS provides as soon as possible. I think that gets you off to a really strong start. Also, be prepared to change your recruitment process a little bit, because it really opens your eyes to where your pitfalls and inefficiencies might be. iCIMS Recruit can also support you in that sense as well, which is really valuable. I would rate this product a seven out of ten overall.
Structured hiring has improved candidate transparency and now delivers faster, consistent onboarding
What is our primary use case?
I have been using iCIMS Recruit for over five years. I utilize iCIMS Recruit for onboarding processes and the recruitment processes to attract the best talent in the industry. I post the positions available and then oversee the system to evaluate the candidate experience and review all the applications that come through for each position, outline the specifications for the requirements of each role, and conduct the onboarding process in order to hire the talent in a timely fashion.
What is most valuable?
iCIMS Recruit is a very thorough service that requires you to follow a step-by-step process, but it is very user-friendly and helps you be consistent with the recruitment process.
iCIMS Recruit offers consistency in the recruitment process and transparency, and it helps candidates have a positive onboarding and recruitment experience. iCIMS Recruit provides the service and capability of answering questions and providing additional specifications for the position, delivering the transparency that candidates deserve.
iCIMS Recruit has impacted the organization positively because it has provided us with additional support and consistency with every recruiting process that we handle in the company, and this provides great transparency and great candidate experience in order for us to hire the best talent for the business. The time to hire has improved, and it has provided better candidate satisfaction because we are able to reach out to every candidate and communicate effectively at each step of the process.
What needs improvement?
iCIMS Recruit can continue to improve by continuing to provide transparency and a great customer service experience.
For how long have I used the solution?
I have been working in my current field for 32 years.
What do I think about the stability of the solution?
iCIMS Recruit is stable.
What do I think about the scalability of the solution?
iCIMS Recruit's scalability is great.
How are customer service and support?
Customer support is very positive, and it provides the friendliness and additional support that we need to get our answers responded to in a timely manner.
Which solution did I use previously and why did I switch?
We utilized manual processes, and therefore we selected iCIMS Recruit to be able to optimize the recruiting experience.
How was the initial setup?
My experience with pricing, setup cost, and licensing was a very positive experience and very affordable for the business.
What about the implementation team?
I evaluated Paylocity and ADP Workforce Now.
What was our ROI?
I have seen a return on investment by being able to hire candidates in a timely fashion and provide more transparency with the hiring process.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was a very positive experience and very affordable for the business.
Which other solutions did I evaluate?
I evaluated Paylocity and ADP Workforce Now.
What other advice do I have?
iCIMS Recruit is a great product for any business to implement. The governance and security are outstanding because it provides consistency with federal, state, and local laws. The accuracy and reliability of output is excellent because I am able to hire the best talent and provide a great candidate experience with the ability to recruit great talent for the business and customize specifications for each position that we post. I would advise implementing iCIMS Recruit because it provides you with the ability to manage the recruitment process, onboarding, and provide transparency for the business and enhancing the capability of hiring the best talent for the organization in a timely fashion. I would rate this product a 9 out of 10.
Manual screening has slowed high-volume hiring but navigation has supported basic candidate review
What is our primary use case?
I was part of the recruiting team and we used iCIMS Recruit primarily for applicant viewing.
Whenever an applicant applied to a role, the application landed in our iCIMS Recruit account. I would go to a specific role and then look at the candidate applications. There were a bunch of filters I used at that time. Typically, the ones that met our requirements would move forward to our internal applicant tracking system. The ones that did not would get rejected through iCIMS Recruit.
This was primarily the reason why we used iCIMS Recruit in our workflow.
What is most valuable?
The good features of iCIMS Recruit were that it was very easy to use. If I had to pick up an ATS and start using it without knowing anything about it, iCIMS Recruit would be one of them. It was pretty easy to use, user-friendly, and easy to learn.
The layout and navigation of iCIMS Recruit were straightforward. When I was using iCIMS, it was with very basic, simple, limited features. I did not invest in a lot of training. I was not given official training by anybody, but when you go on iCIMS Recruit, the tabs are fairly straightforward and you know what to do from there.
iCIMS Recruit made the overall workflow and integrations for different systems very easy and seamless.
What needs improvement?
With the changing times and the new applicant tracking systems in the market, there is a lot more that can be added now.
There is so much that can be done with iCIMS Recruit. iCIMS Recruit was easy to use, but it did not have all the features to shortlist candidates. For example, if I received 1,000 applications for a role, it was almost impossible for me to narrow it down to the candidates that were in a specific geographic location or had specific skills. Applicant screening was very difficult sometimes simply because there was absolutely no way to create filters or sorting or run keyword searches.
I think this is a very basic feature that when you review an applicant in iCIMS Recruit, you should be able to run a filter on all the applicants that applied, and those were completely missing.
As I mentioned, it was challenging to shortlist candidates based on what I saw on iCIMS Recruit. Eventually, the company moved away from iCIMS Recruit simply because it did not provide all the options to filter, keyword search, or navigate applicants. There were typically a lot of candidates that used to apply. It was painful for a recruiter to go through all the applicants one by one.
For how long have I used the solution?
I used iCIMS Recruit for about five years, approximately five years ago.
What do I think about the stability of the solution?
iCIMS Recruit is stable in my experience, but it used to have a lot of slow loading pages. It took a while to load a page. However, once the page loaded, it was fairly stable.
What do I think about the scalability of the solution?
That was fairly fine with iCIMS Recruit. It is a system that runs searches for you and brings candidates to you. I do not have any doubts about its ability to be accurate or reliable. I do not know if there are recent AI integrations that have happened.
How are customer service and support?
The customer support for iCIMS Recruit was okay.
Which solution did I use previously and why did I switch?
The company had been using iCIMS Recruit for a very long time before I joined.
I was not involved in the decision making when iCIMS Recruit was chosen. It was long before I joined the company.
How was the initial setup?
My experience with pricing, setup cost, and licensing for iCIMS Recruit was somewhere in between.
What was our ROI?
I am pretty sure the company was not saving a lot of money with iCIMS Recruit. The company actually transitioned to creating an applicant tracking system at their end. Eventually, the company created one in-house. There was not too much money savings that were driven with that.
What other advice do I have?
Those who want to buy iCIMS Recruit as a solution must certainly look into the AI capabilities and how iCIMS Recruit is building up in terms of advancement within the AI space. It should have been more updated by now.
I hope iCIMS Recruit is up to speed with the market dynamics. It was lacking innovation during the days I used it. There are so many comparable and very competitive products available in the market. If they are trying to up their brand value, this is the time where they should really invest in building those technical capabilities that are out in the market right now. My overall rating for iCIMS Recruit is 3.5 out of 5.
Recruitment workflows have become faster and now managers provide structured feedback on candidates
What is our primary use case?
I follow up on recruitment requisitions and managers provide me feedback on open positions. For example, I had to provide training to managers transitioning from Workday to the new ATS, iCIMS Recruit. I showed them how to open a requisition, provide feedback, and leave comments in the platform.
I use iCIMS Recruit for posting positions, connecting with LinkedIn and other job boards, and following up with candidates until I finish and close the requisition.
I only use iCIMS Recruit for recruitment. I am responsible for ensuring that data governance is in place and updated. I provide follow-up the same day and verify that everything is functioning properly. For example, when I upload a job description, I ensure it displays correctly on LinkedIn or Indeed. I must be aware of everything that happens on iCIMS Recruit.
What is most valuable?
I love the feedback feature in iCIMS Recruit and that managers are aware of everything happening in the platform. The only challenge is that it can be difficult to make managers aware that they need to follow positions in the platform and learn how to use it so we can work together.
In iCIMS Recruit, one of the features we use is that managers must leave feedback, and if they don't provide feedback on a candidate, we cannot advance with that candidate. This helps us maintain visibility of who is passing all interviews and who is not.
iCIMS Recruit has impacted my organization positively because it is easier to use and more user-friendly than alternatives. It helps us maintain better data governance without many issues. With Workday, data management is very complicated. If you make a mistake in one step, you have to repeat the entire operation. With iCIMS Recruit, you do not encounter this problem.
Processes are faster with iCIMS Recruit. My KPIs include time to fill, data governance, follow-up with candidates who don't continue in the process, and how we progress candidates through the pipeline. iCIMS Recruit helps a lot and saves us time.
What needs improvement?
I feel that clearer instructions would be helpful because sometimes we have to download all information for the managers, and managers are often very basic users. Something easier to share would be beneficial.
I feel that if iCIMS Recruit provided more training, such as two to four trainings a month, to stay updated with the platform and changes that the engineers make, that would be helpful. More straightforward ways to complete processes would also be great.
For how long have I used the solution?
I have been using iCIMS Recruit for one year.
What do I think about the stability of the solution?
iCIMS Recruit is stable.
How are customer service and support?
The customer support for iCIMS Recruit is very good. One time I was offline and could not log in to my account in iCIMS Recruit, and I had to call customer service. They were very helpful and assisted me with everything I needed so I could enter and log in again to my account.
Which other solutions did I evaluate?
Before choosing iCIMS Recruit, I evaluated other options such as Lever.
What other advice do I have?
My advice to others looking into using iCIMS Recruit is that they must have patience. It is a new tool, and always review the instructions. When you understand how iCIMS Recruit works, it becomes very easy.
The organization was considering hiring Lever, but ultimately stayed with iCIMS Recruit. I am very happy with the outcome of iCIMS Recruit, and I give this review an overall rating of nine out of ten. Thank you very much.
HR Systems Analyst
Recruiting workflows have become organized and reporting now tracks candidate progress clearly
What is our primary use case?
My main use case for iCIMS Recruit is as an applicant tracking system where I review candidates, disposition candidates, and set up candidate screening, which may be virtual or in person. I create offer letters in iCIMS Recruit, create bonus forms, create text message responses, create Calendly messages, and fully utilize it as an ATS system.
iCIMS Recruit is a user-friendly applicant tracking system overall. When integrated correctly within an organization, recruiters find it intuitive and easy to pick up. It allows them to maintain record-keeping for candidates through every step of the process. I recommend its usage on a recruiting team. In my everyday usage, I use it solely in the recruitment process all the way to the offer stage and even to the endpoint of sending the background check form through iCIMS Recruit.
What is most valuable?
The ability to have a record of every touchpoint with a candidate makes my job easier in iCIMS Recruit. In recruiting, it can be easy to miss a step while moving through the workflow. iCIMS Recruit allows me to look within the candidate's record to see each step and where I am in the process, and it gives me the ability to identify when I haven't pushed a candidate to hiring manager review. This provides a good checkpoint to stop and take a pause.
The best feature that iCIMS Recruit offers is the find candidates function. I use this feature by inputting the title of what I am looking for, the distance the person might live from the particular location, and how long they have been in the system, ranging from seven days up to ninety days. This function helps recruiters find passive candidates who have either been touched previously and are not recalled or have been touched by a previous team member but might still be interested in a new opportunity.
Regarding finding better candidates, it is neutral; the candidate may be out of the job market. However, knowing which candidates in the system I have not explored and want to revisit is a great feature, making it useful overall.
I appreciate that iCIMS Recruit has a robust training setup within the system, and I value how they update me with new trainings that might be coming up to give me a competitive edge on utilizing the system.
iCIMS Recruit has impacted our organization positively through the reporting system. Beyond our leadership using the reporting system to track KPIs and metrics, I as a recruiter can also use the system to track my own KPIs and metrics to see where I stand regarding time to fill, average time to fill, how many hires I have had within a certain period of time, whether that is three months, six months, or a year. The ability to see these features and download these reports is very helpful.
What needs improvement?
iCIMS Recruit can be improved by adding additional features related to looking for attrition rate and seeing how many people actually stay within roles, especially for those high-volume roles that have high turnover. I do not recall seeing any features related to attrition rate, but as a recruiter working on roles that tend to have high turnover, seeing where my percentage falls and how I can improve attrition rate through system information that I do not currently have available would be great for a robust recruiting team.
For how long have I used the solution?
I have been using iCIMS Recruit for about five years in total. I used iCIMS Recruit previously at another job, and then about one year at my current position at Cortland.
What do I think about the stability of the solution?
I believe that its reliability and output are accurate. I have not run into any triggering errors with iCIMS Recruit. It is user-friendly and straightforward, and if I am well-versed in how to use it, I do not think I will run into too many errors unless it is human error.
What other advice do I have?
The advice that I would give to others using iCIMS Recruit is that it is an ATS system that works well for applicant tracking and workflow process in general. It is easy to navigate, and I think it is beneficial to have an ATS system that is easy to navigate through each workflow. I recommend it.
I found this interview to be straightforward with no recommendations at this time to change anything. I would rate this product an eight out of ten.
Consistent application workflow has reduced my submission time and made repetitive forms manageable
What is our primary use case?
My main use case for iCIMS Recruit is as a job applicant with various IT companies. I normally access iCIMS Recruit through a web browser as an applicant. There was no cost for me as an applicant regarding pricing, setup cost, and licensing.
What is most valuable?
The best features iCIMS Recruit offers make it straightforward, and since I have seen many of the same questions between different companies, it makes filling out the job application quite quick. The process is especially easy and user-friendly in the way it uploads resumes, along with some of the standardized questions about demographics, gender, race, veteran status, and disability. iCIMS Recruit has positively impacted my experience as a job applicant by making it faster and less stressful. Sometimes you go through other types of job applications and are left wondering what they are looking for, and when I see it is iCIMS Recruit, it makes things pretty simple because I can anticipate the questions. It saves me at least a good half hour compared to other application systems.
What needs improvement?
iCIMS Recruit could be improved by adding a block to explain certain things. For example, there are some years where I was a Navy Reservist and held multiple jobs at the same time. This makes the chronological flow of the resume awkward because sometimes I work two or three jobs at the same time in a year, so I wish there was something that would allow for an explanation to make more sense.
For how long have I used the solution?
I have been using iCIMS Recruit for probably about ten years, on and off. I do not directly use it for recruitment; I use it as a job applicant.
What do I think about the stability of the solution?
iCIMS Recruit is stable in my experience; I have not had any problems or technical issues.
What do I think about the scalability of the solution?
From my perspective, iCIMS Recruit seems to handle a large number of applicants or job postings smoothly.
How are customer service and support?
I have not needed to reach out for help or assistance with customer support.
What was our ROI?
I have seen a return on investment as an applicant because I can do more applications, and it makes things straightforward because I know how to anticipate answering the questions. I assume that for the companies that use it, it probably saves them a lot of money from having to do research or have the recruiters contact the applicants with questions.
What other advice do I have?
A quick specific example of how I have used iCIMS Recruit as a job applicant is when I applied for Booz Allen and also when I was applying for SAIC. Basically, what they do is they upload your resume, they go through, and ask specific questions about the resume. There are also several mandatory questions they must ask, especially about my veteran status, how I earned my veteran status, whether or not I have a disability, if so what kind, and other related information. My experience as a job applicant using iCIMS Recruit is that, for the most part, it is standardized throughout different companies. This makes it easy as a job applicant when you are doing multiple applications at the same time. I really do not have any problems with iCIMS Recruit's governance and security because it is all password protected, and I see that it is HTTPS, which gives me a great deal of comfort. Regarding iCIMS Recruit's accuracy and reliability of output, I would give it approximately ninety-five percent. I would strongly recommend using iCIMS Recruit. I rated this review an eight out of ten.