iCIMS
iCIMSReviews from AWS customer
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A great ATS for reporting and implementation
What do you like best about the product?
I like iCims reporting functions as it works based on how you would expect to find certain information on user profiles. It makes the reporting very intuitive.
What do you dislike about the product?
Sometimes it's a bit frustrating that certain profile types dont "talk to each other" such as the Person profile and recruiting workflow profilev
What problems is the product solving and how is that benefiting you?
It helps in narrowing down reqs that are out of compliance for various regulators and helps in making timely corrections
Moving to Icims has saved us so much time!
What do you like best about the product?
We find that the flexibility of the reporting has not only helped us to identify gaps in our process, but it’s also helped to improve both the candidate and hiring manager experience.
What do you dislike about the product?
At times communicating with tech support can be extremely challenging.
What problems is the product solving and how is that benefiting you?
Offer management and applicant tracking
iCIMS gets it done
What do you like best about the product?
Let’s be real, pretty much all applicant tracking systems blow. But iCIMS has done an incredible job shaking up the status quo. The software is intuitive, the teams are knowledgeable and the reporting is wonderful.
What do you dislike about the product?
They’ve done a good job of addressing the issues you see in other ATS systems.
What problems is the product solving and how is that benefiting you?
Applicant tracking. All of my data lives in one place.
iCims Review
What do you like best about the product?
Strong reporting capability, highly customizable.
What do you dislike about the product?
not many api integrations with vms systems.
What problems is the product solving and how is that benefiting you?
organizing and reporting on the entirety of recruiting function
Rich in features and integrations, but implementation and ease of use need improvement.
What do you like best about the product?
We are very impressed with the number of features for talent assessment and the excellent ease of integration. The built-in language tests are seamless. For our team, the frequency of use is daily, as we rely on these integrated tools to screen candidates efficiently. Having everything in one platform with a single login truly saves a significant amount of time, just as their customer testimonial suggests. The ability to connect with other assessment providers adds great flexibility.
What do you dislike about the product?
The main drawbacks are the overall ease of use and the initial ease of implementation. While powerful, the interface isn't always intuitive, and setting up the various third-party assessment integrations from the marketplace was a complex project. Furthermore, when an issue arises with one of these integrated tools, getting effective customer support can be complicated, as it's not always clear if the problem lies with iCIMS or the third-party provider, leading to delays.
What problems is the product solving and how is that benefiting you?
iCIMS solves the significant logistical problem of manually sending, tracking, and evaluating English language tests for our candidates. The benefit is a streamlined, automated process that saves valuable time and immediately improves the quality of our candidate screening. Before, our process was completely manual and inefficient. For every candidate who needed a language evaluation, our recruiters had to individually email them a test link. They then had to track completions in a separate spreadsheet, log into the test provider's website to find the results, and finally, manually copy and paste the score back into the candidate's profile in our system. This created a slow, disconnected workflow that was prone to human error and wasted a lot of administrative time. The key benefit is that the English language assessment is fully integrated within the iCIMS platform. We can configure our hiring workflow to automatically send the test to candidates once they reach a specific stage. The results and official scores appear directly on their candidate profile, with no need for manual data entry. This saves us a significant amount of time, eliminates errors, and allows our recruiters to instantly see, filter, and compare the language skills of all applicants, ensuring they focus only on those who meet the required proficiency.
iCIMS
What do you like best about the product?
User friendly! Love everything about it from onboarding to pulling reports.
What do you dislike about the product?
Can be glitchy. Sometimes doesn’t retain information that was entered.
What problems is the product solving and how is that benefiting you?
Typically user friendly for me and candidates for onboarding.
Easy to use
What do you like best about the product?
It is fairly easy to use and navigate. So far have not needed to contact customer support
What do you dislike about the product?
So far I haven't found anything I don't like
What problems is the product solving and how is that benefiting you?
I am an end user in IT, so I don't what all features the HR department uses this for. Our team uses it for tracking new hires in the company for setting up and shipping needed equipment. We're also able to use it for tracking equipment returns when employees leave the company.
It could be better
What do you like best about the product?
I like the ability to write and route offers
What do you dislike about the product?
It seems too clunky, too many clicks needed to get anything done
What problems is the product solving and how is that benefiting you?
Route offers and reqs and completing onboarding online
Okay System, Gets the Job Done
What do you like best about the product?
I like that it is a global system, we are able to have consistency across our company when using it. I am in the system every day and find it easy to use for both an admin perspective as well as a candidate. Implementation was great, we loved our representative, and he got use setup well.
What do you dislike about the product?
I do not like their customer service model. I can't ever get a quality or consistent answer when I have trouble.
What problems is the product solving and how is that benefiting you?
Its easy to use, keeps all of my candidates in the same place and has dramatically impacted our time to fill metric because of how many job boards it integrates with. We are finding quality candidates faster.
All in one solution
What do you like best about the product?
I like that icims is a one stop shop for talent recruiting. There are so many features to use. Our team uses it daily and couldn't get by without it. The customer support is always ready to help, if needed.
What do you dislike about the product?
The downside to me is the difficult interface. I get lost sometimes with all of the features and have trouble figuring things out without help. It is not always easy to use but does get better with repeated use.
What problems is the product solving and how is that benefiting you?
It serves all of our purposes for talent searching, hiring, and onboarding.
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