ICIMS

What do you like best about the product?

What I like best—and what I don’t like at all—is that it’s so customizable. That’s wonderful, but at the same time I feel like I need a background in programming to really use it.

What do you dislike about the product?

It’s hard to get quick help, and I also find it difficult to clearly explain what I need.

What problems is the product solving and how is that benefiting you?

We use it for our ATS, so we currently handle all hiring and onboarding through it as well.

What do you like best about the product?

It is a robust system and has A lot of great reporting and data analysis and staffing reporting

What do you dislike about the product?

The interface is still older and a platform hasn't updated. Switching the tab to the new items requires a new training process

What problems is the product solving and how is that benefiting you?

Items is a ATS and allows us to trap our applicants and to onboard them properly in addition to creating a database of potential future employees

What do you like best about the product?

It’s easy for end users to use and integrates well with IT and HR for provisioning and onboarding. It’s customizable, has a nice reporting system, and helps streamline the auditing process. It also works well with AD (Entra as well), and performs well with the API and connectors. Overall, it feels worth the price, and it’s SSO-friendly and compliant.

What do you dislike about the product?

Sometimes the integration doesn’t sync properly, especially when new users or job titles are added. Sandbox testing can also be frustrating because of its limitations.Also, role access overlapping.

What problems is the product solving and how is that benefiting you?

iCIMS helps simplify and organize our hiring process by keeping everything in one place. That saves me time, improves visibility, and makes it easier for everyone involved—from recruiters to IT—to do their jobs more smoothly.

What do you like best about the product?

Pretty straightforward ATS. Once you understand how everything works, you can make a lot of customizations and changes.

What do you dislike about the product?

Not a lot of automation. Fairly one-dimensional.

What problems is the product solving and how is that benefiting you?

As our first ATS, iCIMS helped us hire better, faster, and at scale. Before when things were more manual and we struggled with slower hiring, disconnected tools, and a frustrating experience and iCIMS brought everything — job postings, candidate tracking, communications all in one platform.

What do you like best about the product?

What I like best about iCIMS is its user-friendly interface and robust applicant tracking capabilities. It allows me to efficiently manage candidates throughout the entire hiring process, from application to onboarding, while keeping communication organized and centralized. I also appreciate the reporting tools and customization options, which help streamline workflows and support informed hiring decisions.

What do you dislike about the product?

What I dislike about iCIMS is that some processes can feel overly complex or require multiple steps to complete simple tasks. The system can also be slow at times, and certain features are not as intuitive as they could be, which can impact efficiency during high-volume recruiting.

What problems is the product solving and how is that benefiting you?

iCIMS solves the challenge of managing high volumes of candidates by centralizing the entire recruiting process in one system. It helps organize applications, track candidate progress, and streamline communication with both candidates and hiring managers. This benefits me by improving efficiency, reducing manual work, and ensuring nothing falls through the cracks, especially when managing multiple requisitions at once

What do you like best about the product?

I like iCims reporting functions as it works based on how you would expect to find certain information on user profiles. It makes the reporting very intuitive.

What do you dislike about the product?

Sometimes it's a bit frustrating that certain profile types dont "talk to each other" such as the Person profile and recruiting workflow profilev

What problems is the product solving and how is that benefiting you?

It helps in narrowing down reqs that are out of compliance for various regulators and helps in making timely corrections

What do you like best about the product?

We find that the flexibility of the reporting has not only helped us to identify gaps in our process, but it’s also helped to improve both the candidate and hiring manager experience.

What do you dislike about the product?

At times communicating with tech support can be extremely challenging.

What problems is the product solving and how is that benefiting you?

Offer management and applicant tracking

What do you like best about the product?

Let’s be real, pretty much all applicant tracking systems blow. But iCIMS has done an incredible job shaking up the status quo. The software is intuitive, the teams are knowledgeable and the reporting is wonderful.

What do you dislike about the product?

They’ve done a good job of addressing the issues you see in other ATS systems.

What problems is the product solving and how is that benefiting you?

Applicant tracking. All of my data lives in one place.

What do you like best about the product?

Strong reporting capability, highly customizable.

What do you dislike about the product?

not many api integrations with vms systems.

What problems is the product solving and how is that benefiting you?

organizing and reporting on the entirety of recruiting function

What do you like best about the product?

We are very impressed with the number of features for talent assessment and the excellent ease of integration. The built-in language tests are seamless. For our team, the frequency of use is daily, as we rely on these integrated tools to screen candidates efficiently. Having everything in one platform with a single login truly saves a significant amount of time, just as their customer testimonial suggests. The ability to connect with other assessment providers adds great flexibility.

What do you dislike about the product?

The main drawbacks are the overall ease of use and the initial ease of implementation. While powerful, the interface isn't always intuitive, and setting up the various third-party assessment integrations from the marketplace was a complex project. Furthermore, when an issue arises with one of these integrated tools, getting effective customer support can be complicated, as it's not always clear if the problem lies with iCIMS or the third-party provider, leading to delays.

What problems is the product solving and how is that benefiting you?

iCIMS solves the significant logistical problem of manually sending, tracking, and evaluating English language tests for our candidates. The benefit is a streamlined, automated process that saves valuable time and immediately improves the quality of our candidate screening. Before, our process was completely manual and inefficient. For every candidate who needed a language evaluation, our recruiters had to individually email them a test link. They then had to track completions in a separate spreadsheet, log into the test provider's website to find the results, and finally, manually copy and paste the score back into the candidate's profile in our system. This created a slow, disconnected workflow that was prone to human error and wasted a lot of administrative time. The key benefit is that the English language assessment is fully integrated within the iCIMS platform. We can configure our hiring workflow to automatically send the test to candidates once they reach a specific stage. The results and official scores appear directly on their candidate profile, with no need for manual data entry. This saves us a significant amount of time, eliminates errors, and allows our recruiters to instantly see, filter, and compare the language skills of all applicants, ensuring they focus only on those who meet the required proficiency.