Digitize Aftersales and Scale Servitization with Industrility

Industrility provides a white-labelled solution so that equipment manufacturers can successfully launch, scale and deliver faster digital innovations to their customers, dealers, partners and internal stakeholders. Results: Increase in Aftersales revenue, Higher profitability with Digital Servitization business models and reducing cost to serve your customers.

Digitize Installed Base Making more money from your existing customers (Installed base) requires manufacturers to digitize and organise their asset register, be connected to their customers and manage the Lifecycle of the asset throughout the 7-50 years of equipment useful life. Industrility offers a modern customer portal to build a customer connection, the AI data ingestion engine simplifies creation of an Asset Digital Twin and the advanced analytics maximizes the lifetime asset value and customer outcomes.

Personalize Parts eCommerce Increase your parts & consumables conversion and reduce your returns with our personalized eCommerce. Customers can scan a QR code and quickly access the parts for a specific serial number in 3D or 2D with seamless integration to existing ecommerce and PIM systems. This means a 100% guarantee of ordering accurate parts, transparency of availability and a pro-active parts recommendation and subscription service.

AI powered Digital Service Say no to Paper and yes to Digital Service. Management of your various service agreements, warranty contracts and advanced services subscription all available in a centralized system with automated scheduling and advanced reporting. Inspections, maintenance tasks and site-walkthrough performed on mobile (Online/Offline) delivering high quality reports to the customers, rich data from the field and efficient digital operations.

Monetize IoT Struggling to Monetize IoT? Our Solution and Services helps manufacturers link the IoT (Industry 4.0) data to business outcomes of selling more parts, service or scaling new service business models which enables deployment of IoT at scale and monetizing it in a way that delivers value to your customers.