Overview
Investigation canvas
Investigation canvas
Root cause
Background Agents
Deployment Monitoring

Product video
Resolve AI puts AI agents inside your production stack: on-call, incidents, and operational tasks, so your engineers can get back to building. Built by Spiros Xanthos and Mayank Agrawal, co-creators of OpenTelemetry, Resolve AI is the AI SRE that sits between your tools and your team. Agents investigate, triage, and remediate across telemetry, code, cloud, and runbooks, while engineers direct, approve, and build. Four ways in: agents join every on-call rotation to triage and investigate alerts; teams of agents work incidents alongside your engineers to root cause; background agents run operational workflows on a schedule or trigger; and you can build custom agents on top of Resolve AI via MCP, API, and Skills.
In production at DoorDash, Coinbase, Expedia Group, Snowflake, MongoDB, Toast, Eventbrite, and Zscaler, Resolve AI drives up to 5x faster MTTR and 75% higher engineering productivity. DoorDash saw 87% faster incident investigations after putting Resolve AI on-call for its advertising platform.
Resolve AI is SOC 2 Type II, GDPR, and HIPAA compliant, with SAML SSO, RBAC, and admin controls; customer-isolated data with encryption and retention controls.
Highlights
- A harness of specialized agents for production operations. Separate agents triage, investigate, and verify in parallel, with a dedicated verifier model re-checking every finding against production evidence before it's finalized. Models are post-trained for causal reasoning across production systems, not just correlation, and paired with the best available frontier models, continuously evaluated and upgraded as new models ship.
- Collaborative canvas for humans and agents to get to RCA and remediation quickly. Steer any theory in natural language, run your own queries alongside the agent, and merge what you find back into the report without leaving the surface. Ask the agent direct questions and get evidence-backed answers, loop in teammates on the same thread, and approve, redirect, or override any finding or action before it ships. Human and agent, working the same problem together.
- Resolve ships as a plugin for Claude Code, Cursor, and Codex, backed by an MCP server any other agent can call directly. Pull production context before a risky change, join a live incident investigation, and turn a root cause into a pull request, all without leaving your editor. Bring your own skills and tools; the same guardrails and audit trail carry over automatically.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Resolve AI SRE Custom Private Offer | Your AI SRE capable of handling alert investigations and RCA - request a private offer to receive a custom quote. | $1.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
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