Listing Thumbnail

    AI SRE

     Info
    Sold by: Resolve AI 
    Deployed on AWS
    Resolve AI puts AI agents inside your production stack: on-call, incidents, and operational tasks, so your engineers get back to building. This AI SRE triages alerts, investigates to root cause, and cuts MTTR by up to 5x. Extend it via MCP, API, and Skills.

    Overview

    Open image

    Resolve AI puts AI agents inside your production stack: on-call, incidents, and operational tasks, so your engineers can get back to building. Built by Spiros Xanthos and Mayank Agrawal, co-creators of OpenTelemetry, Resolve AI is the AI SRE that sits between your tools and your team. Agents investigate, triage, and remediate across telemetry, code, cloud, and runbooks, while engineers direct, approve, and build. Four ways in: agents join every on-call rotation to triage and investigate alerts; teams of agents work incidents alongside your engineers to root cause; background agents run operational workflows on a schedule or trigger; and you can build custom agents on top of Resolve AI via MCP, API, and Skills.

    In production at DoorDash, Coinbase, Expedia Group, Snowflake, MongoDB, Toast, Eventbrite, and Zscaler, Resolve AI drives up to 5x faster MTTR and 75% higher engineering productivity. DoorDash saw 87% faster incident investigations after putting Resolve AI on-call for its advertising platform.

    Resolve AI is SOC 2 Type II, GDPR, and HIPAA compliant, with SAML SSO, RBAC, and admin controls; customer-isolated data with encryption and retention controls.

    Highlights

    • A harness of specialized agents for production operations. Separate agents triage, investigate, and verify in parallel, with a dedicated verifier model re-checking every finding against production evidence before it's finalized. Models are post-trained for causal reasoning across production systems, not just correlation, and paired with the best available frontier models, continuously evaluated and upgraded as new models ship.
    • Collaborative canvas for humans and agents to get to RCA and remediation quickly. Steer any theory in natural language, run your own queries alongside the agent, and merge what you find back into the report without leaving the surface. Ask the agent direct questions and get evidence-backed answers, loop in teammates on the same thread, and approve, redirect, or override any finding or action before it ships. Human and agent, working the same problem together.
    • Resolve ships as a plugin for Claude Code, Cursor, and Codex, backed by an MCP server any other agent can call directly. Pull production context before a risky change, join a live incident investigation, and turn a root cause into a pull request, all without leaving your editor. Bring your own skills and tools; the same guardrails and audit trail carry over automatically.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Resolve AI SRE Custom Private Offer
    Your AI SRE capable of handling alert investigations and RCA - request a private offer to receive a custom quote.
    $1.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Custom pricing options

    Request a private offer to receive a custom quote.

    How can we make this page better?

    Tell us how we can improve this page, or report an issue with this product.
    Tell us how we can improve this page, or report an issue with this product.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Similar products

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 reviews
    No customer reviews yet
    Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.