Sold by: IBM Software
Deployed on AWS
IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
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Overview
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IBM Maximo Maintenance Management
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IBM Maximo Health of Your Assets
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IBM Maximo Mobile
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IBM Maximo Reliability Strategies
IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.
With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.
You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.
Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.
Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271
Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .
To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .
Highlights
- IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
- Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
- Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Maintenance Essentials | Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users | $39,782.00 | |
Maint Esstls w/NPrd | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr | $52,512.00 | |
Maint Esstls w/Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users | $53,042.00 | |
Maint Esstls w/NPrd+Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr | $65,773.00 | |
Maximo IT | Maximo IT, 1 Prod Env, Up To 25 Users | $92,156.00 |
Dimension | Cost/unit |
|---|---|
Maximo IT, 1 Prod Env, Up To 25 Users - Overage | $39.75 |
Vendor refund policy
All orders are non-cancellable and all fees and other amounts paid are non-refundable.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
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Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.
Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .
View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas and view product documentation at https://www.ibm.com/docs/en/mas .
Click Get support to access product resources, open a case or chat with a support representative.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By IBM Software
By Hexagon Asset Lifecycle Intelligence
Top
100
In Industrial IoT
Top
25
In Automotive
Top
10
In Anomaly Detection-Structured, Data Analysis, Industrial IoT
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Asset Lifecycle Management
Integrated platform enabling remote maintenance and management of assets throughout their entire lifecycle, from acquisition to disposal within a single unified system.
Enterprise Asset Management and Reliability-Centered Maintenance
Entry-level configuration incorporating key EAM and RCM capabilities for asset and facilities management with enterprise-grade security.
AI and IoT Integration
Utilizes artificial intelligence, IoT, and analytics capabilities to optimize equipment performance, extend asset lifecycles, and reduce operational downtime.
Mobile Enterprise Asset Management
Fully mobile EAM application enabling technician productivity and remote asset management capabilities.
Managed Cloud Infrastructure
Bundled subscription combining IBM Maximo software with AWS infrastructure, including installation, configuration, platform upgrades, database management, and Red Hat OpenShift application installation as fully managed services.
Work Order Management
Capture field data, automate work orders, schedule labor for cost tracking and efficiency, with built-in calibration management and compliance controls.
Asset Master Data Management
Track assets, build hierarchies, manage asset groups, perform risk calculations, and generate similar assets for streamlined data management.
Spare Parts and Inventory Controls
Manage requisitions, quotes, and purchase orders with streamlined procurement processes and optimized stock level management.
Enterprise Integration Capabilities
Native integration with SAP S/4HANA and Workday ERP, built-in data flow studio for transformation, validation, and metadata enrichment of requisitions, purchase orders, receipts, and invoices.
Predictive Maintenance Analytics
AI/ML self-supervised deep-learning algorithms that eliminate the need for historical data to predict asset failures and maintenance requirements
Emission Detection and Localization
Methane and VOCs leak detection with pinpoint leak location identification and duration/timing analysis for industrial equipment including slop tanks, reciprocating compressors, and pressure relief valves
Automated Asset Monitoring
24x7 remote monitoring and management of asset performance across multiple industrial assets without requiring domain experts or new IT infrastructure
Plug-and-Play Deployment
End-to-end integrated solution combining sensors and APM software with self-managed setup designed for non-expert users to deploy fleet-wide without manual configuration
Scalable Multi-Asset Management
Fully automated platform capable of monitoring and managing performance data from millions of unconnected machines across multiple sites and manufacturing equipment types
Standard contract
No
No
Customer reviews
Devarshi Buch
Automation has improved asset insights while pricing and market support still need to grow
Reviewed on Feb 03, 2026
Review from a verified AWS customer
What is our primary use case?
We are reselling IBM Maximo as well. I find the automation products to be the most valuable features.
What is most valuable?
I find the automation products to be the most valuable features. When it comes to their reporting and analytics capabilities, I find them to be superb.
What needs improvement?
IBM Maximo could learn from its competitors by going aggressive to market, probably looking at price discounting, and emphasizing orientation and training and services to the end customer directly from IBM. Those three things can help. They should promote it more in my opinion.
For how long have I used the solution?
I have been dealing with IBM Maximo for eight years.
Which solution did I use previously and why did I switch?
I usually do not recommend SAP products instead of IBM Maximo; the customer bought from SAP directly instead of buying IBM Maximo from us. They went ahead with SAP modules and modernization and improvisation there.
Which other solutions did I evaluate?
SAP has advantages over IBM Maximo in that it was for one customer who was using HANA . IBM Maximo is expensive, and it is not a very well-known product in India. People have not heard of it. We tried selling it to Pune Metro, and they wanted to integrate with SAP, but the price that was quoted was very high.
I assess IBM Maximo's integration with IoT and AI as an excellent product to work with from a future-wise and technology-wise perspective. However, it is very difficult to sell in India because of the price point and no known expertise on the feature level at IBM, along with SAP in competition, which has its own tool to provide this kind of solution for asset management.
What other advice do I have?
IBM Maximo's asset tracking feature is difficult to sell in India because of price. It is not popular in India because of price and IBM not pushing, so it is not very easy to sell. We tried pushing it to some of the people who are running metro, but we did not get any big success. My overall rating for this review is 6.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Maisha M.
Modern, Easy-to-Use Interface with Asset Management and Monitoring in One Place
Reviewed on Jan 29, 2026
Review provided by G2
What do you like best about the product?
I appreciate that the interface feels modern and is easy to use across different devices. Having both asset management and monitoring in one place also saves me a lot of headaches and makes things much more straightforward.
What do you dislike about the product?
The downside is that getting it set up correctly can take months.
What problems is the product solving and how is that benefiting you?
It’s a very powerful and intelligent tool. It benefits me by extending the lifespan of equipment and ensuring that staff always have the correct information at hand.
Dinesh M.
Comprehensive Asset Management with Easy Setup
Reviewed on Jan 18, 2026
Review provided by G2
What do you like best about the product?
I like that I can track all my assets in one application, which makes maintenance activities and planning very easy. The setup of IBM Maximo Application Suite was very easy, especially with the OpenShift environment and Ansible playbook. It's also great for managing work orders, purchase orders, goods receipt, and invoicing, including maintaining the complete asset management lifecycle.
What do you dislike about the product?
The IBM support is a bit slow. When we raise a case to IBM, it will take some time for them to respond to all our questions.
What problems is the product solving and how is that benefiting you?
I use IBM Maximo Application Suite for asset tracking, work orders, creating purchase orders, and maintaining assets, which saves time, reduces costs, and eliminates manual paperwork.
reviewer2796087
Asset workflows have become highly customizable and have delivered significant downtime savings
Reviewed on Jan 12, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo .
A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generic, so we help companies to add customization in workflow processes, for example, organization and how to use the asset or location application.
In addition to my main use case, I do install IBM Maximo environment for the clients.
What is most valuable?
The best features IBM Maximo offers, in my opinion, are agility and the fact that we can customize the application to adapt to the business of the client.
The agility and customization features help my clients specifically. For example, we have a client at the airport of Nice in France who had the need to adapt the mobile application of IBM Maximo, and we were able to do it very fast compared to other solutions.
I have seen specific metrics or outcomes from these improvements. For some clients we have up to 89% downtime reduction of equipment that generates over 1.2 million euro growth in revenue because we don't spend that much money on downtime and repair costs.
What needs improvement?
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers have questions, but we really need official documentation because what is available on the internet is not official and we don't have strong documentation from IBM.
I would also note that around usability, we see some lack of real custom needs in the applications of IBM Maximo Mobile. For example, in applications such as inspections, we cannot really sort by specific field and the search or filtering methods are not very clear, making it difficult to easily find what we are looking for.
For how long have I used the solution?
I have been using IBM Maximo for four to five years.
What do I think about the stability of the solution?
IBM Maximo is very stable in my experience, as we have zero downtime, especially since we switched to cloud, and we have technical solutions to avoid any downtime in the production environment.
What do I think about the scalability of the solution?
I would say that IBM Maximo's scalability is very good.
How are customer service and support?
The customer support for IBM Maximo is very helpful and they respond very quickly.
On a scale of 1 to 10, I would rate the customer support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Carl and we switched to IBM Maximo because we didn't have the possibility to add simply and without a lot of customization our business rules to the previous application. Now we use IBM Maximo because we can add our business logic directly and without really having a lot of cost of development or customization.
How was the initial setup?
My experience with pricing, setup cost, and licensing for IBM Maximo is that the licensing process is very intuitive. We have app points and the users or the clients buy a certain number of app points that suits their business need. For example, if they have a thousand users or thousand concurrent users, they will need to buy around 300 app points.
What was our ROI?
I have seen a return on investment with IBM Maximo for some clients, where we have saved up to 93% downtime of equipment and 1.2 million euro for one client on return on investment.
Which other solutions did I evaluate?
Before choosing IBM Maximo, we evaluated other options including Infor and SAP.
What other advice do I have?
IBM Maximo in their last version includes mobility functionalities which can use the offline mode for technicians that do not have internet connection, and that is really helpful for them. Additionally, we can build workflow processes very fast that suit the business rules for the companies.
I would advise others looking into using IBM Maximo to really use only the application that they need. IBM Maximo can be really complicated if we want to use all the functionality of it. However, if we can be small and only use what we need, it is awesome, and if we need more complex scenarios, then we have to teach them to the user before we deploy it.
I would rate this review an overall 8 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
reviewer2759859
Asset tracking has improved and predictive maintenance supports long-term work management
Reviewed on Jan 12, 2026
Review from a verified AWS customer
What is our primary use case?
I am using IBM Maximo for asset management and work management. As part of the asset tracking, the work and maintenance regimes occur on the asset, and as part of that, the asset gets tracked. Asset tracking and predictive maintenance are all part of the standard asset management capability.
What is most valuable?
Flexibility is one of the key components, along with ease of use. The ease of installation depends on how you set your solution up and whether you're going for Windows or Linux. If you know what you're doing, it's fairly simple. However, if you're a new user to the product, I'd rate it a seven. If you understand the product and you've got your design set up, then it's probably looking at about an eight or nine.
What needs improvement?
I think there could be a bit more focus on the UI components. IBM Maximo has had the same UI for many years, and it hasn't really changed. From that perspective, the UI is quite old-fashioned, and that would be one of my main concerns. Additionally, some standard processes would be handy. IBM Maximo is very flexible, but it would be beneficial if they had some standard processes that you could adopt quite easily without having to configure everything yourself. Those would be my two key points.
For how long have I used the solution?
I have been using IBM Maximo for more than five years, probably closer to ten.
What do I think about the stability of the solution?
The stability depends on and comes down to your setup and your implementation. You're not so much talking about the product itself, but rather your infrastructure and how that's been set up. I would probably rate it an eight or nine.
What do I think about the scalability of the solution?
I do not report directly from IBM Maximo. Instead, I pull the data into the data lake and do the reporting from there.
Which solution did I use previously and why did I switch?
I have experience with both IBM Maximo, and I am currently in the process of implementing IFS.
What other advice do I have?
IBM Maximo released AI components in their latest version 9.1, so I cannot comment on that at this point in time. The AI components are still brand-spanking-new and have only just been implemented in version 9.1, so there hasn't been much uptake of that at this point in time. My overall review rating for IBM Maximo is an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud