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    IBM Maximo Application Suite Maintenance Essentials (SaaS)

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    Deployed on AWS
    IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
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    Overview

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    IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.

    With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.

    You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.

    Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.

    Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271 

    Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .

    To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .

    Highlights

    • IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
    • Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
    • Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

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    Buyer guide

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    Pricing

    IBM Maximo Application Suite Maintenance Essentials (SaaS)

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    Overage cost
    Maintenance Essentials
    Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users
    $39,782.00
    Maint Esstls w/NPrd
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr
    $52,512.00
    Maint Esstls w/Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users
    $53,042.00
    Maint Esstls w/NPrd+Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr
    $65,773.00
    Maximo IT
    Maximo IT, 1 Prod Env, Up To 25 Users
    $92,156.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Maximo IT, 1 Prod Env, Up To 25 Users - Overage
    $39.75

    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts paid are non-refundable.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.

    Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .

    View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas  and view product documentation at https://www.ibm.com/docs/en/mas .

    Click Get support to access product resources, open a case or chat with a support representative.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Industrial IoT
    Top
    25
    In Automotive
    Top
    10
    In Anomaly Detection-Structured, Data Analysis, Industrial IoT

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
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    Overview

     Info
    AI generated from product descriptions
    Asset Lifecycle Management
    Integrated platform enabling remote maintenance and management of assets throughout their entire lifecycle, from acquisition to disposal within a single unified system.
    Enterprise Asset Management and Reliability-Centered Maintenance
    Entry-level configuration incorporating key EAM and RCM capabilities for asset and facilities management with enterprise-grade security.
    AI and IoT Integration
    Utilizes artificial intelligence, IoT, and analytics capabilities to optimize equipment performance, extend asset lifecycles, and reduce operational downtime.
    Mobile Enterprise Asset Management
    Fully mobile EAM application enabling technician productivity and remote asset management capabilities.
    Managed Cloud Infrastructure
    Bundled subscription combining IBM Maximo software with AWS infrastructure, including installation, configuration, platform upgrades, database management, and Red Hat OpenShift application installation as fully managed services.
    Asset Lifecycle Management
    Complete asset lifecycle management from cradle to grave with capabilities to track assets, build hierarchies, manage groups, access detailed data, perform risk calculations and generate similar assets.
    Work Order Management
    Work order management with field data capture, automated work order generation, labor scheduling for cost tracking, built-in calibration compliance and resource management.
    Inventory and Procurement Management
    Inventory management functionality including requisition management, quote handling, purchase order processing, and stock level optimization.
    Enterprise Integration and AI Assistance
    Native enterprise integrations including Workday ERP and SAP Certified integration to S/4HANA, combined with embedded AI assistant for prescriptive actions, data classification and workflow streamlining.
    Predictive Maintenance Analytics
    AI/ML self-supervised deep-learning algorithms that eliminate the need for historical data to predict asset failures and maintenance requirements
    Emission Detection and Localization
    Methane and VOCs leak detection with pinpoint leak location identification and duration/timing analysis for industrial equipment including slop tanks, reciprocating compressors, and pressure relief valves
    Automated Asset Monitoring
    24x7 remote monitoring and management of asset performance across multiple industrial assets without requiring domain experts or new IT infrastructure
    Plug-and-Play Deployment
    End-to-end integrated solution combining sensors and APM software with self-managed setup designed for non-expert users to deploy fleet-wide without manual configuration
    Scalable Multi-Asset Management
    Fully automated platform capable of monitoring and managing performance data from millions of unconnected machines across multiple sites and manufacturing equipment types

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    631 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    65%
    29%
    4%
    0%
    1%
    7 AWS reviews
    |
    624 external reviews
    External reviews are from G2  and PeerSpot .
    Robert-Jan R.

    Powerful, Modern IBM Maximo Suite with Strong Integrations and AI-Driven Maintenance

    Reviewed on Apr 16, 2026
    Review provided by G2
    What do you like best about the product?
    UI/UX*
    The modern Maximo Application Suite interface is cleaner and more web‑friendly than older Maximo versions, with better dashboards and navigation. Still, it can feel complex for new users due to the breadth of functionality and configuration options. It’s designed more for power users and technical teams than for casual, “click-and-go” users.

    Integrations*
    Integration is one of Maximo’s strengths. It offers robust, supports common enterprise integration patterns, and connects well with ERP, EAM, IoT platforms, and OT systems. However, achieving deeper or customized integrations typically requires skilled implementation partners or in‑house expertise.

    Performance*
    When properly sized and configured, performance is generally strong and scalable for large organizations with many assets and users. That said, complex configurations, heavy customizations, and large data volumes can impact responsiveness, so tuning and good architecture are important.

    Pricing & ROI*
    Licensing and implementation costs are high compared to lighter EAM/CMMS solutions, making it most suitable for medium‑to‑large enterprises. The ROI can be very attractive in asset‑intensive industries (utilities, manufacturing, oil & gas, transportation) thanks to improved reliability, reduced downtime, and optimized maintenance strategies, but this is contingent on a solid deployment and adoption strategy.

    Support & Onboarding*
    IBM and its partner ecosystem offer extensive documentation, training, and professional services. Onboarding is not trivial: organizations usually need structured rollout, change management, and formal training to fully exploit the suite. Ongoing support is generally good, but navigating IBM’s support structure can be complex for smaller teams.

    AI & Intelligence*
    The suite increasingly leverages AI for predictive maintenance, anomaly detection, and insights based on sensor and historical data (e.g., failure prediction, condition‑based maintenance, work prioritization). These capabilities are a major differentiator, but they rely heavily on data quality, integration with IoT/OT sources, and proper configuration.

    Overall*
    IBM Maximo Application Suite is a strong choice for large, asset‑intensive organizations seeking deep functionality, strong integrations and advanced AI‑driven maintenance capabilities. It is less suitable for companies that want a simple, low‑cost, plug‑and‑play maintenance system.
    What do you dislike about the product?
    When you want to configure and customize the program there are specialized skills required. There are still a lot of clicks necessary to do certain things, sometimes you have the feeling that this can be reduced. Network is also an issue, when the network is not working fast enough you will see a lot of loading circles.
    What problems is the product solving and how is that benefiting you?
    It is helping us manage the maintenance within the organization, with workorder/ po management and procurement orders.
    Sharif H.

    Great Assets and Ticketing, but Custom Reporting Is Hard with the DB

    Reviewed on Apr 15, 2026
    Review provided by G2
    What do you like best about the product?
    Assets Module, ticketing system and reports
    What do you dislike about the product?
    Its DB, as it's not easy to generate custom reports
    What problems is the product solving and how is that benefiting you?
    Asset Management
    Nelson C.

    Scalable Asset Management with Licensing Flexibility

    Reviewed on Apr 11, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate the in-depth capabilities of IBM Maximo Application Suite in asset management, especially around Maximo Manage. The containerized structure is great, allowing additional applications to be installed, and I like how app points can be repurposed for different types of licenses. The ability to scale based on business needs is beneficial as I can acquire additional licenses by adding app points as my company grows.
    What do you dislike about the product?
    I have uncertainty with migrating from TRIRIGA into IBM Maximo Application Suite. How will it work? What are the challenges? I'm not sure exactly what needs to be done and how long it will take. Will the functionality be like for like? I need an idea of the effort and timeline to migrate into IBM Maximo Application Suite. Maybe automated process to migrate my DB2 or Oracle database into IBM Maximo Application Suite would help.
    What problems is the product solving and how is that benefiting you?
    IBM Maximo Application Suite excels in asset management with in-depth capabilities in Maximo Manage. It's containerized, allowing additional applications to be installed and licenses to be repurposed. I can scale licensing as my company grows.
    Jennifer V.

    Strong capabilities

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    Cloud based platform, Watson X, Visual Inspection and Health
    What do you dislike about the product?
    OpenShift is challenging and full functionality may require extra add-ons or licenses
    What problems is the product solving and how is that benefiting you?
    Interested in predictive maintenance and AI. Hoping this helps with complex operations
    Soumyadip D.

    A Versatile Asset Management Environment for Users and Developers

    Reviewed on Mar 25, 2026
    Review provided by G2
    What do you like best about the product?
    I am fascinated by the environment it offers to users to configure and manage their assets. It also helps developers to easily solve issues and is a wonderful path of career for individuals to choose. The main attraction is being a versatile system.
    What do you dislike about the product?
    There is less documentation which users or developers find regarding issues to fix.
    What problems is the product solving and how is that benefiting you?
    It helps to attract customers and make them fascinated by the integration framework and many more things. Thus, it is a wonderful system to attract businesses around the globe.
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