IBM Maximo Application Suite Maintenance Essentials (SaaS)

What do you like best about the product?

Excellent tool to manage assets. Very configurable.

What do you dislike about the product?

We have to deal with several software vulnerabilities

What problems is the product solving and how is that benefiting you?

Asset schedule maintenance and inventory. It helps the company to move forward on the day-to-day tasks

What do you like best about the product?

I like the scalability and customization options in IBM Maximo Application Suite. I can use automation scripts, overwrite Java classes, create applications from scratch, and create custom workflows. I upgraded from 7.6 to IBM Maximo Application Suite, and it wasn’t that bad. There were some glitches, but the overall experience was decent.

What do you dislike about the product?

Updates tend to bring issues into the system, and IBM support isn’t always helpful, so I end up finding my own way to solve them. My upgrade from 7.6 to IBM Maximo Application Suite wasn’t that bad, but it has glitches here and there.

What problems is the product solving and how is that benefiting you?

I use IBM Maximo Application Suite to manage our assets, work orders, scheduling, and financials.

What do you like best about the product?

The suite combines a rational set of functionality covering all facets of facility and asset management.

What do you dislike about the product?

In general, the overhead created by Open Shift.

What problems is the product solving and how is that benefiting you?

Maximo provides the system of record for all information we collect around our assets. It helps by providing what to do on what asset at the correct time and what has been done for regulatory requirements.

What do you like best about the product?

I like the integration with our enterprise products and the reporting. It helps the teams that do maintenance on power and water products, and helps management see the whole operation. Setup was straightforward with help from IBM.

What do you dislike about the product?

N/A

What problems is the product solving and how is that benefiting you?

I use IBM Maximo Application Suite mainly for maintenance and control. Its integration with our enterprise products and reporting helps the teams that maintain power and water products, and gives management visibility into the whole operation.

What do you like best about the product?

We use Maximo for our warehousing inventory management and to maintain work orders within our workflow. We have an on-prem Maximo setup across our different mills, which connects to vendor systems so we can request spares and equipment based on our current status.

What do you dislike about the product?

We would like more integration with our on-prem systems rather than the cloud, since we own and manage our data systems entirely on-prem. It would be helpful to have an easier way to set up an on-prem gateway, and to support connecting across different network domains.

What problems is the product solving and how is that benefiting you?

It’s a centralized platform for our mill to stay on top of our current inventory status, and it’s been really beneficial for budgeting our upcoming purchases. The integration with other IBM systems and ERP systems is also pretty intuitive.

What do you like best about the product?

Being able to define critical spare parts and reducing downtime by making sure that critical spare parts will automatically get reordered when necessary.

What do you dislike about the product?

That users don't seem inclined to adapt it easily. It is not as intuitive as people need it to be without a lot of training.

What problems is the product solving and how is that benefiting you?

Making sure the manufacturing site has all the spare parts that are necessary/critical but avoiding big overhead and thus money being locked up in too many parts in storage.

What do you like best about the product?

One of the things I like more about Maximo system is basically that we need a system to make sure all our assets are covered or at least have a maintenance plan. One of the things that you need to know is that we pass from spreadsheets and paper to have all in one system. So basically for standardize purpose that was great. Another thing we like is that we can store all our job plans, schedule and also evaluate the amount of work, time and materials we spend.

What do you dislike about the product?

One of the things that make it a little complicated was the customization. Is not that we can't is that isn't recommended from my own experience. It's better to keep just outside of the box.

What problems is the product solving and how is that benefiting you?

In the past we had a lot of issues with meetings to have all standardized. One thing to take into consideration is that when we modify a job plan basically we modify for all plants, this is a great feature. Also, one database with all information for the assets helps us keep track of what we have done and what is yet to come, so planning is even better. Instead of having more people, we reduced planners and schedulers a lot with this tool.

What do you like best about the product?

Flexibility to integrate different products

What do you dislike about the product?

The user interface is complicated to navigate

What problems is the product solving and how is that benefiting you?

The integration of different products in order to have everything in the same application

What do you like best about the product?

It's an amazing development platform. Before writing a line of code you have load balancing and screen designing and so many tools and extensibility.

What do you dislike about the product?

Conditional UI is a pain. Why do I need a Sig Option when I want the color to be red when the priority is 1? What does the priority have to do with security?

What problems is the product solving and how is that benefiting you?

Managing our response to customer service requests.

What do you like best about the product?

IBM WATSONX for AI and the use case of MVI

What do you dislike about the product?

For the IBM WATSONX the CPU storage might not be sufficient

What problems is the product solving and how is that benefiting you?

It helps with asset management