Sold by
IBM Maximo Application Suite Maintenance Essentials (SaaS)
IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
Reviews (637)
Sayed S.
All-in-One Platform for Managing the Entire Asset Lifecycle
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
One platform that I use to manage the entire asset lifecycle and track performance through it.
What do you dislike about the product?
Cost-wise, especially in the Middle East region and it works better for mega projects.
What problems is the product solving and how is that benefiting you?
Managing Asset life cycle through one platform.
Alaa B.
Robust Asset Management with a Steep Learning Curve
Reviewed on Sep 22, 2026
Review provided by G2
What do you like best about the product?
I like IBM Maximo Application Suite for its very rich functional coverage, including work orders, preventive maintenance, inventory, and the asset register all in one platform. The configurability without code using Application Designer, automation scripts, and workflows is another standout, as it makes it easy to adapt the software without needing Java customizations. The modern, containerized architecture on OpenShift is quite appealing, especially with the availability of the wider suite, like Monitor, Health, and Predict, for further expansion when needed. I particularly value the automation scripts because they allow me to update business rules quickly, which simplifies migrations and upgrades. Additionally, the Application Designer is a crucial tool for tailoring screens to fit customer needs, and the MAS operators on OpenShift make installation and updates more standardized and repeatable.
What do you dislike about the product?
Installation and upgrades with IBM Maximo Application Suite require solid OpenShift expertise, which many Maximo teams do not have yet, so there's a real learning curve. The AppPoints licensing model also takes time to understand and size correctly. Additionally, the documentation can be scattered across versions, making troubleshooting slower. The initial setup is demanding, as it involves having a properly sized OpenShift cluster, storage, certificates, and the MAS operators before you can even configure Manage. For a team without container experience, the first installation requires real effort and planning.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite centralizes maintenance activities like work orders and inventory, solving the end of support for Maximo 7.6. It offers a modern, containerized architecture and a clear upgrade path, easing migrations and upgrades, especially with automation scripts and Application Designer.
Banking
Flexible, Integrated Platform That Delivers
Reviewed on Sep 07, 2026
Review provided by G2
What do you like best about the product?
A single integrated platform that provides flexibility
What do you dislike about the product?
Maximo is a robust platform, but improvements in usability, configuration simplicity, and self-service reporting would make it easier to adopt and use efficiently.
What problems is the product solving and how is that benefiting you?
Before using IBM Maximo Application Suite, we struggled with fragmented maintenance information, manual tracking, and limited visibility into equipment history and outstanding work. This made it harder to prioritize maintenance activities and increased the risk of reactive repairs.
With Maximo, we can manage work orders, preventive maintenance schedules, asset history, and maintenance planning in one centralized system. This has made it much easier to track equipment performance, assign and prioritize work, and ensure preventive maintenance activities are completed on time.
The biggest benefit has been improved visibility and control over our maintenance operations. We have reduced reliance on spreadsheets and manual processes, improved communication between maintenance teams, and can make better decisions using consistent asset and maintenance data. It has also helped us shift from a more reactive approach toward proactive maintenance, which supports better equipment reliability and reduces avoidable downtime.
With Maximo, we can manage work orders, preventive maintenance schedules, asset history, and maintenance planning in one centralized system. This has made it much easier to track equipment performance, assign and prioritize work, and ensure preventive maintenance activities are completed on time.
The biggest benefit has been improved visibility and control over our maintenance operations. We have reduced reliance on spreadsheets and manual processes, improved communication between maintenance teams, and can make better decisions using consistent asset and maintenance data. It has also helped us shift from a more reactive approach toward proactive maintenance, which supports better equipment reliability and reduces avoidable downtime.
ghribi h.
A Unified Platform for Smarter Asset Lifecycle Management
Reviewed on Jul 13, 2026
Review provided by G2
What do you like best about the product?
modular structure: you can activate only the applications you need, which helps both with flexibility and cost Powerful asset and work management: it's very detailed and customizable, which is great for managing complex maintenance processes. Integration with AI and IoT: the predict and monitor modules bring a lot of added value by helping anticipate issues before they happens
What do you dislike about the product?
Initial setup and configuration can be complex, especially for new users or organizations without strong Maximo expertise. Licensing and entitlements aren't always intuitive. It takes time to fully understand how to manage access across the different applications Performance can vary depending on the deployment model. Cloud versions occasionally experience lags, especially when dealing with large data volumes.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite is helping us address fragmented asset information, reactive maintenance, unplanned downtime, and inefficient planning and field-service processes. It gives us a more integrated view of assets, work orders, maintenance history, condition, risk, and resources. This helps us move toward preventive and condition-based maintenance, prioritise the right work, assign resources more effectively, and make better-informed asset investment decisions
reviewer2871036
Custom asset workflows have automated reporting and archival and now improve maintenance decisions
Reviewed on Jul 13, 2026
Review from a verified AWS customer
What is our primary use case?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch.
For the Archival solution, databases are becoming increasingly huge. Whenever you want to search any record, it takes more time because of the huge transaction loads stored in the databases. I created an application which archives older records that have not been used for an extended period, and you can retrieve them back whenever an audit occurs in your company. This reduces the load on your query and databases, then gives you faster results. I was using an action launch point script for that.
Coming back to reports, I created some custom reports for a client based on his requirements, mostly list-based reports and graphical reports that come from the database by taking data from the database.
I have worked on automation scripts, including several automation scripts on object launch point, attribute launch point, and action launch point, and I have created some IBM Maximo reports.
For me, the entire IBM Maximo application itself is a standalone thing which helps business maintain their asset records, and then determine which assets need to be repaired and create PM work orders based on frequencies, meter readings, or time-based factors. These are very useful for the customer. IBM Maximo is doing a great job.
IBM Maximo is a vast tool. I still need to learn a lot, and we have many things that MIF thing and MAS 9.0, the latest version, which we need to look upon. It has great insights upon it. I am still learning the things, which I love. I believe it is very useful for the users and then it makes our daily life easy.
What is most valuable?
We got a great revenue by using IBM Maximo. We have increased our revenue by 30%. We have automated some things and made the client save around 60% of his work. We have automated several things which have increased the client revenue as well because there is no need to spend on manual tasks.
What needs improvement?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn.
Something related to the customizations. Whenever we are trying to create an application from scratch, there are some things we cannot do, or when we are trying to reuse XML things. We need to duplicate the same logic and then keep it with a new ID and then use it. Instead, if it makes us to use it in a reusable manner, it would be useful for us from the XML lookup or from menu.xml. In that way, if it helps us to use reusable things, it is very helpful.
For how long have I used the solution?
In IT industry it is around four years, but in Cognizant, it is around three months.
Which solution did I use previously and why did I switch?
When I compare it with Hexagon, IBM Maximo has more number of customizations and more number of things which we cannot do in Hexagon, but we can achieve it in IBM Maximo. I feel IBM Maximo has vast features and then customization options. That is the reason I have given it a rating of eight.
What other advice do I have?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it.
I have not used it so far. I will be using it in a couple of days.
A partner can convince the client by saying it makes your daily life easy by updating your asset values or oil and gas things. It will be very easy for them to use IBM Maximo. They make their lives easier by not needing to see the asset daily based on the meter reader frequency. Work orders will be auto-generated and then assigned to the technician so that it will be easy for them to do audits or do the maintenance work. It makes their life easy and then increases their business.
I would rate this product an eight out of ten.
Manufacturing
AI-Powered Asset Management That Boosts Efficiency and Reduces Downtime
Reviewed on Jun 30, 2026
Review provided by G2
What do you like best about the product?
IBM Maximo Application Suite is a powerful and reliable enterprise asset management platform. Its AI-driven maintenance features, comprehensive asset tracking, and intuitive user interface help streamline operations, improve operational efficiency, and reduce equipment downtime.
What do you dislike about the product?
The initial setup and configuration can be complex, and new users may encounter a steep learning curve. Licensing costs can also be high for smaller organizations, making implementation a significant financial commitment.
What problems is the product solving and how is that benefiting you?
The IBM Maximo Application Suite centralizes asset and maintenance management, cutting manual tasks and improving operational visibility. It supports more effective preventive maintenance planning, reduces equipment downtime, and delivers data-driven insights that boost productivity and lower maintenance costs.
Phil i.
All-in-One Platform for Smarter Asset Management and Reliability
Reviewed on Jun 24, 2026
Review provided by G2
What do you like best about the product?
is its ability to integrate asset management, predictive maintenance, and reliability tools into a single platform, enabling better equipment performance and data-driven decision-making.
What do you dislike about the product?
requiring significant training and technical expertise to fully utilize its capabilities.
What problems is the product solving and how is that benefiting you?
helps solve challenges related to asset reliability, maintenance planning, work management, and equipment downtime by providing real-time visibility and predictive insights.
Computer Software
Asset Management Made Easy, Plus a Handy Mobile App
Reviewed on Jun 23, 2026
Review provided by G2
What do you like best about the product?
Makes asset management easier and it also provides mobile application
What do you dislike about the product?
It's UI. The demo application too. The demo application doesn't have all feature even tho it's for 14 days.
What problems is the product solving and how is that benefiting you?
It's making asset management,tracking,assigning work order easier
Dinesh S.
Powerful Automation with a Steep Learning Curve
Reviewed on Jun 21, 2026
Review provided by G2
What do you like best about the product?
I like the ability to automate maintenance and asset management in IBM Maximo Application Suite. It's beneficial because it reduces follow-ups, dependency, and manual tracking. Creating work orders automatically is a significant feature for me. I also appreciate how it has reduced equipment downtime and fewer manual tasks. The initial setup was quite handy.
What do you dislike about the product?
Overall, I find IBM Maximo Application Suite very powerful, but one area that could be improved is its complexity. Because it offers extensive functionality for asset management, maintenance, inventory, inspections, and analytics, new users can face a steep learning curve.
What problems is the product solving and how is that benefiting you?
I use IBM Maximo Application Suite to create work orders automatically, reducing equipment downtime and fewer manual tasks. It automates maintenance and asset management, reducing follow-ups, dependency, and manual tracking.
Verified User in Logistics and Supply Chain
Clear, Easy-to-Learn Application That’s Simple to Navigate
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
It is a very clear cut application. Training on it was is easy and even if you don't know every single function, it is self explanatory in a way that you can almost always figure it out.
What do you dislike about the product?
Maximo experiences issues and outages at random times that can keep me from doing my job.
What problems is the product solving and how is that benefiting you?
It makes processing purchase orders for our company a pretty streamlined process. it allows us to view information about a purchase order and make updates very easily.