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IBM Maximo Application Suite Maintenance Essentials (SaaS)
IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
Reviews (639)
ghribi h.
A Unified Platform for Smarter Asset Lifecycle Management
Reviewed on Jul 13, 2026
Review provided by G2
What do you like best about the product?
modular structure: you can activate only the applications you need, which helps both with flexibility and cost Powerful asset and work management: it's very detailed and customizable, which is great for managing complex maintenance processes. Integration with AI and IoT: the predict and monitor modules bring a lot of added value by helping anticipate issues before they happens
What do you dislike about the product?
Initial setup and configuration can be complex, especially for new users or organizations without strong Maximo expertise. Licensing and entitlements aren't always intuitive. It takes time to fully understand how to manage access across the different applications Performance can vary depending on the deployment model. Cloud versions occasionally experience lags, especially when dealing with large data volumes.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite is helping us address fragmented asset information, reactive maintenance, unplanned downtime, and inefficient planning and field-service processes. It gives us a more integrated view of assets, work orders, maintenance history, condition, risk, and resources. This helps us move toward preventive and condition-based maintenance, prioritise the right work, assign resources more effectively, and make better-informed asset investment decisions
reviewer2871036
Custom asset workflows have automated reporting and archival and now improve maintenance decisions
Reviewed on Jul 13, 2026
Review from a verified AWS customer
What is our primary use case?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch.
For the Archival solution, databases are becoming increasingly huge. Whenever you want to search any record, it takes more time because of the huge transaction loads stored in the databases. I created an application which archives older records that have not been used for an extended period, and you can retrieve them back whenever an audit occurs in your company. This reduces the load on your query and databases, then gives you faster results. I was using an action launch point script for that.
Coming back to reports, I created some custom reports for a client based on his requirements, mostly list-based reports and graphical reports that come from the database by taking data from the database.
I have worked on automation scripts, including several automation scripts on object launch point, attribute launch point, and action launch point, and I have created some IBM Maximo reports.
For me, the entire IBM Maximo application itself is a standalone thing which helps business maintain their asset records, and then determine which assets need to be repaired and create PM work orders based on frequencies, meter readings, or time-based factors. These are very useful for the customer. IBM Maximo is doing a great job.
IBM Maximo is a vast tool. I still need to learn a lot, and we have many things that MIF thing and MAS 9.0, the latest version, which we need to look upon. It has great insights upon it. I am still learning the things, which I love. I believe it is very useful for the users and then it makes our daily life easy.
What is most valuable?
We got a great revenue by using IBM Maximo. We have increased our revenue by 30%. We have automated some things and made the client save around 60% of his work. We have automated several things which have increased the client revenue as well because there is no need to spend on manual tasks.
What needs improvement?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn.
Something related to the customizations. Whenever we are trying to create an application from scratch, there are some things we cannot do, or when we are trying to reuse XML things. We need to duplicate the same logic and then keep it with a new ID and then use it. Instead, if it makes us to use it in a reusable manner, it would be useful for us from the XML lookup or from menu.xml. In that way, if it helps us to use reusable things, it is very helpful.
For how long have I used the solution?
In IT industry it is around four years, but in Cognizant, it is around three months.
Which solution did I use previously and why did I switch?
When I compare it with Hexagon, IBM Maximo has more number of customizations and more number of things which we cannot do in Hexagon, but we can achieve it in IBM Maximo. I feel IBM Maximo has vast features and then customization options. That is the reason I have given it a rating of eight.
What other advice do I have?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it.
I have not used it so far. I will be using it in a couple of days.
A partner can convince the client by saying it makes your daily life easy by updating your asset values or oil and gas things. It will be very easy for them to use IBM Maximo. They make their lives easier by not needing to see the asset daily based on the meter reader frequency. Work orders will be auto-generated and then assigned to the technician so that it will be easy for them to do audits or do the maintenance work. It makes their life easy and then increases their business.
I would rate this product an eight out of ten.
Manufacturing
AI-Powered Asset Management That Boosts Efficiency and Reduces Downtime
Reviewed on Jun 30, 2026
Review provided by G2
What do you like best about the product?
IBM Maximo Application Suite is a powerful and reliable enterprise asset management platform. Its AI-driven maintenance features, comprehensive asset tracking, and intuitive user interface help streamline operations, improve operational efficiency, and reduce equipment downtime.
What do you dislike about the product?
The initial setup and configuration can be complex, and new users may encounter a steep learning curve. Licensing costs can also be high for smaller organizations, making implementation a significant financial commitment.
What problems is the product solving and how is that benefiting you?
The IBM Maximo Application Suite centralizes asset and maintenance management, cutting manual tasks and improving operational visibility. It supports more effective preventive maintenance planning, reduces equipment downtime, and delivers data-driven insights that boost productivity and lower maintenance costs.
Phil i.
All-in-One Platform for Smarter Asset Management and Reliability
Reviewed on Jun 24, 2026
Review provided by G2
What do you like best about the product?
is its ability to integrate asset management, predictive maintenance, and reliability tools into a single platform, enabling better equipment performance and data-driven decision-making.
What do you dislike about the product?
requiring significant training and technical expertise to fully utilize its capabilities.
What problems is the product solving and how is that benefiting you?
helps solve challenges related to asset reliability, maintenance planning, work management, and equipment downtime by providing real-time visibility and predictive insights.
Computer Software
Asset Management Made Easy, Plus a Handy Mobile App
Reviewed on Jun 23, 2026
Review provided by G2
What do you like best about the product?
Makes asset management easier and it also provides mobile application
What do you dislike about the product?
It's UI. The demo application too. The demo application doesn't have all feature even tho it's for 14 days.
What problems is the product solving and how is that benefiting you?
It's making asset management,tracking,assigning work order easier
Dinesh S.
Powerful Automation with a Steep Learning Curve
Reviewed on Jun 21, 2026
Review provided by G2
What do you like best about the product?
I like the ability to automate maintenance and asset management in IBM Maximo Application Suite. It's beneficial because it reduces follow-ups, dependency, and manual tracking. Creating work orders automatically is a significant feature for me. I also appreciate how it has reduced equipment downtime and fewer manual tasks. The initial setup was quite handy.
What do you dislike about the product?
Overall, I find IBM Maximo Application Suite very powerful, but one area that could be improved is its complexity. Because it offers extensive functionality for asset management, maintenance, inventory, inspections, and analytics, new users can face a steep learning curve.
What problems is the product solving and how is that benefiting you?
I use IBM Maximo Application Suite to create work orders automatically, reducing equipment downtime and fewer manual tasks. It automates maintenance and asset management, reducing follow-ups, dependency, and manual tracking.
Francisco H.
IBM Maximo Application Suite: Configurable, Integrated Platform That Streamlines Asset Management
Reviewed on Jun 18, 2026
Review provided by G2
What do you like best about the product?
What I like best about IBM Maximo Application Suite is the breadth of capabilities it brings together in a single platform and the flexibility it offers to support different industries and business processes. As an implementation consultant, I've seen organizations streamline maintenance, inventory, procurement, and reliability activities without relying on multiple disconnected systems.
One of the biggest advantages is the level of configurability and integration. Maximo can be adapted to complex operational requirements and integrates well with ERP, IoT, and other enterprise applications, which helps customers create a connected asset management ecosystem. The user experience has also improved significantly with the newer interface, making navigation more intuitive for end users.
One of the biggest advantages is the level of configurability and integration. Maximo can be adapted to complex operational requirements and integrates well with ERP, IoT, and other enterprise applications, which helps customers create a connected asset management ecosystem. The user experience has also improved significantly with the newer interface, making navigation more intuitive for end users.
What do you dislike about the product?
What I dislike most about IBM Maximo Application Suite is that its flexibility and depth come with added complexity. Implementations require careful planning, and organizations that are new to enterprise asset management may face a steeper learning curve compared to lighter CMMS solutions.
While the user experience has improved significantly, some advanced configuration and administrative tasks still require specialized knowledge. Initial setup, integrations, and data preparation can also be time-consuming, especially in large environments with multiple systems.
While the user experience has improved significantly, some advanced configuration and administrative tasks still require specialized knowledge. Initial setup, integrations, and data preparation can also be time-consuming, especially in large environments with multiple systems.
What problems is the product solving and how is that benefiting you?
One of the biggest benefits is the ability to move from reactive to proactive maintenance. Through preventive and predictive maintenance capabilities, along with monitoring and AI-driven insights, organizations are able to reduce unplanned downtime, improve asset reliability, and optimize maintenance costs. In several projects, customers have achieved higher schedule compliance and gained better control over spare parts and resource utilization.
Arkajit D.
Centralized Asset Management and Predictive Maintenance That Scales
Reviewed on May 19, 2026
Review provided by G2
What do you like best about the product?
What I like best about IBM Maximo Application Suite is how effectively it centralizes asset management, maintenance operations, and operational visibility into a single platform. Before implementing it, our teams were managing maintenance schedules, asset records, and incident tracking across multiple disconnected systems, which created delays and inconsistent reporting.
One of the biggest advantages for us has been predictive maintenance capabilities. The platform helped us move from a mostly reactive maintenance process to a more proactive approach by identifying potential equipment issues earlier through monitoring and analytics.
We also found the work order management and asset tracking features extremely valuable for improving operational efficiency. Maintenance teams now have better visibility into equipment history, service schedules, and downtime trends, which has reduced manual coordination significantly.
Another strong point is scalability. We manage operations across multiple facilities, and Maximo made it easier to standardize maintenance workflows and reporting without losing flexibility for different operational requirements.
Overall, Maximo helped improve asset reliability, reduce unplanned downtime, and give operations teams much better visibility into maintenance performance across the organization.
One of the biggest advantages for us has been predictive maintenance capabilities. The platform helped us move from a mostly reactive maintenance process to a more proactive approach by identifying potential equipment issues earlier through monitoring and analytics.
We also found the work order management and asset tracking features extremely valuable for improving operational efficiency. Maintenance teams now have better visibility into equipment history, service schedules, and downtime trends, which has reduced manual coordination significantly.
Another strong point is scalability. We manage operations across multiple facilities, and Maximo made it easier to standardize maintenance workflows and reporting without losing flexibility for different operational requirements.
Overall, Maximo helped improve asset reliability, reduce unplanned downtime, and give operations teams much better visibility into maintenance performance across the organization.
What do you dislike about the product?
One of the main challenges with IBM Maximo Application Suite is the overall complexity of implementation and customization. The platform is extremely feature-rich, but that also means onboarding can take significant time and planning, especially for organizations with large or highly customized operational environments.
We experienced a fairly steep learning curve during the initial rollout, particularly for teams that were newer to enterprise asset management systems. Some workflows and configuration settings required specialized expertise to fully optimize.
Another area that could improve is the user interface experience. While the functionality is strong, certain modules can feel less intuitive compared to newer cloud-native platforms, especially for non-technical users or field teams who primarily need quick access to work orders and maintenance updates.
Performance was generally stable, but we did notice that large deployments with complex integrations sometimes required additional tuning and infrastructure planning to maintain responsiveness.
That said, once the environment was fully configured and teams became familiar with the workflows, the platform delivered strong operational value. Most of the limitations we encountered were related more to implementation complexity and usability than the core asset management capabilities themselves.
We experienced a fairly steep learning curve during the initial rollout, particularly for teams that were newer to enterprise asset management systems. Some workflows and configuration settings required specialized expertise to fully optimize.
Another area that could improve is the user interface experience. While the functionality is strong, certain modules can feel less intuitive compared to newer cloud-native platforms, especially for non-technical users or field teams who primarily need quick access to work orders and maintenance updates.
Performance was generally stable, but we did notice that large deployments with complex integrations sometimes required additional tuning and infrastructure planning to maintain responsiveness.
That said, once the environment was fully configured and teams became familiar with the workflows, the platform delivered strong operational value. Most of the limitations we encountered were related more to implementation complexity and usability than the core asset management capabilities themselves.
What problems is the product solving and how is that benefiting you?
IBM Maximo Application Suite helped us solve several operational challenges related to asset maintenance, downtime tracking, and fragmented maintenance workflows across multiple facilities. Before implementation, our maintenance teams were relying on disconnected spreadsheets, manual reporting, and separate tracking systems, which made it difficult to maintain consistent visibility into asset performance.
One of the biggest problems was unplanned equipment downtime. Maintenance activities were mostly reactive, so issues were often identified only after equipment failures had already impacted operations. With Maximo, we were able to move toward a more preventive and predictive maintenance approach using centralized monitoring and maintenance scheduling.
The platform also improved work order management significantly. Earlier, tracking maintenance requests, approvals, technician assignments, and service history required a lot of manual coordination. Now, teams can manage everything from a centralized system with much better visibility and accountability.
Finally, Maximo helped reduce operational disruptions, improve maintenance efficiency, increase asset reliability, and give our operations teams more data-driven visibility into overall facility performance.
One of the biggest problems was unplanned equipment downtime. Maintenance activities were mostly reactive, so issues were often identified only after equipment failures had already impacted operations. With Maximo, we were able to move toward a more preventive and predictive maintenance approach using centralized monitoring and maintenance scheduling.
The platform also improved work order management significantly. Earlier, tracking maintenance requests, approvals, technician assignments, and service history required a lot of manual coordination. Now, teams can manage everything from a centralized system with much better visibility and accountability.
Finally, Maximo helped reduce operational disruptions, improve maintenance efficiency, increase asset reliability, and give our operations teams more data-driven visibility into overall facility performance.
Verified User in Logistics and Supply Chain
Clear, Easy-to-Learn Application That’s Simple to Navigate
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
It is a very clear cut application. Training on it was is easy and even if you don't know every single function, it is self explanatory in a way that you can almost always figure it out.
What do you dislike about the product?
Maximo experiences issues and outages at random times that can keep me from doing my job.
What problems is the product solving and how is that benefiting you?
It makes processing purchase orders for our company a pretty streamlined process. it allows us to view information about a purchase order and make updates very easily.
Ramzi H.
Deep, Mature Asset Management with Flexible Configuration and Solid Integrations
Reviewed on May 12, 2026
Review provided by G2
What do you like best about the product?
What I like most is the depth of asset management it delivers right out of the box. The hierarchical asset structure, work order management, and PM scheduling feel mature, and they handle complex industrial environments that lighter CMMS tools simply can’t.
I also appreciate how flexible the data model is—you can configure almost anything through the Application Designer without touching code, which is rare for a platform at this scale. Reporting through BIRT and the REST APIs are also solid, especially for integration with ERP and IoT systems.
I also appreciate how flexible the data model is—you can configure almost anything through the Application Designer without touching code, which is rare for a platform at this scale. Reporting through BIRT and the REST APIs are also solid, especially for integration with ERP and IoT systems.
What do you dislike about the product?
OOB isn’t very user-friendly and feels quite complex to use. Getting started seems to require a lot of data integration, which makes the initial setup difficult for typical users.
What problems is the product solving and how is that benefiting you?
As an integrator I saw maximo giving a very scalable CMMS, adaptative to the needs easily and giving satisfaction as a solid piece of software.