Deployed on AWS
HxGN EAM is a best-in-class enterprise asset management solution that can help digitize and optimize maintenance operations to reach new levels of efficiency
Overview
HxGN EAM is a web-based enterprise asset management solution offering advanced capabilities for asset lifecycle, work management, asset sustainability, asset investment planning, risk management, and asset performance management. HxGN EAM is intuitive, user friendly and arrives with modern, consumer like user interface, complete with business collaboration features, mobile applications, built in reporting, KPI's, integration tools, and analytics offering robust configurability to readily evolve the solution to meet your specific business needs.
For custom contract terms, packages, pricing or additional features please contact us: https://hexagon.com/products/enterprise-asset-management#Â
Highlights
- Holistic organizational visibility provides business leaders with the insights they need to effectively allocate budgets and utilize resources efficiently.
- Full scale asset lifecycle management enables organization to reduce downtime of mission critical assets optimizing productivity.
- Optimized operational efficiencies allow teams to ensure safety & compliance standards are met while enabling a more sustainable operation.
Details
Categories
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
EAM Licenses-Named User | HxGN EAM Enterprise Edition SaaS - Minimum of 5 Licenses Required | $4,032.00 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Any time new information technology is integrated into evolving IT systems, technical needs can arise. Regardless of where in the world a customer is located, Hexagon's Asset Lifecycle Intelligence division can provide implementation assistance, ongoing product upgrades, and technical support.
Smart Community is Hexagon's Customer Response System (CRS) available worldwide to all current maintenance customers. Smart Community provides access to the following:
- Smart Case Creation Flow
- Chatter Communication
- Intelligent Case Searching with Quick Filters
- Unique Dashboards and Reporting Features
- Knowledge Database
- Technical Tips
- Downloads
- Compatibility Matrix
- Product Release Schedules
- Announcements
- Support Forums
- Ideas
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Hexagon Asset Lifecycle Intelligence
By Hexagon Enterprise Asset Management
By IBM Software
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Asset Lifecycle Management
Comprehensive web-based solution supporting complete asset lifecycle tracking and management
Work Management Capabilities
Advanced work management features with integrated collaboration and mobile application support
Performance Analytics
Built-in reporting, KPI tracking, and analytics tools for operational insights and decision-making
Integration Framework
Configurable integration tools enabling seamless connection with existing enterprise systems
Risk Management Module
Embedded risk management capabilities for monitoring and mitigating operational and asset-related risks
Asset Lifecycle Management
Comprehensive web-based solution supporting complete asset lifecycle tracking and management
Work Management Capabilities
Advanced work management features with mobile applications and business collaboration tools
Performance Analytics
Built-in reporting, KPIs, integration tools, and analytics for performance monitoring and optimization
Configuration Flexibility
Highly configurable system with modern user interface adaptable to specific business requirements
Operational Risk Management
Integrated risk management framework supporting safety, compliance, and sustainability standards
Asset Lifecycle Management
Integrated solution for managing assets from acquisition to disposal using a unified platform
Predictive Maintenance
Utilizes AI, IoT, and analytics to optimize equipment performance and predict maintenance needs
Mobility Support
Fully mobile Enterprise Asset Management (EAM) with mobile application capabilities for technicians
Reliability-Centered Maintenance
Implements RCM methodology to enhance asset reliability and performance optimization
Enterprise Security
Enterprise-grade security infrastructure with comprehensive platform management and infrastructure protection
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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37 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Manufacturing
Running Production Reports is Simple
Reviewed on Jul 10, 2025
Review provided by G2
What do you like best about the product?
It makes getting the data I need easy. It integrates with our system very well and the user experience is not over complicated. I learned it in a matter of hours.
What do you dislike about the product?
Nothing comes to mind that I can think of at this time.
What problems is the product solving and how is that benefiting you?
Helping me find the usages of key materials used in production.
Transportation/Trucking/Railroad
Hexagon EAM Fantastic Tool
Reviewed on Jun 25, 2025
Review provided by G2
What do you like best about the product?
The ability to have your entire asset hierarchy in the system as well as allowing you to see the history of work orders and various transactions related to those equipment.
Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance.
Also the fact that the data can be used to do analysis, allowing you to get a much better understanding of your assets and their performance.
What do you dislike about the product?
Slightly outdated UI, and sometimes it is hard to get the data out of EAM. you have to rely on datalake, power BI, etc.
What problems is the product solving and how is that benefiting you?
It solves the issue on visibility of our assets. Previously there was no history on any work orders or equipment. Now we are able to gather data, see downtime, and do analysis on to improve performance.
Transportation/Trucking/Railroad
Hxgn EAM
Reviewed on Jun 25, 2025
Review provided by G2
What do you like best about the product?
ability to link all things together from WOs to procurement.
What do you dislike about the product?
the organizational setup that is kind of forced upon you. organizations must conform to a certain degree to the software, and this can be a big change
What problems is the product solving and how is that benefiting you?
The ability to track WOs, labour's hours, and parts used. Historical data and being able to compile information is a huge benefit.
Transportation/Trucking/Railroad
Reliable, Intuitive, and Customizable
Reviewed on Jun 23, 2025
Review provided by G2
What do you like best about the product?
Having worked with various EAM platforms over the past 20 years, Hexagon EAM has been the most enjoyable and efficient system I’ve used. Its familiar structure made onboarding and training straightforward, especially for users with prior EAM experience. The built-in screen designer is a standout feature. It allows for quick, targeted UI changes that can be deployed to specific user groups with ease. I use the system daily, and it continues to support our core operations reliably.
We are a SaaS customer, and their customer service has consistently been quick to respond, professional, and friendly. Our Customer Success Manager, Michael Ho, is one of the best I have ever worked with. He always makes sure that we feel heard and respected, and he goes above and beyond to support our needs.
We are a SaaS customer, and their customer service has consistently been quick to respond, professional, and friendly. Our Customer Success Manager, Michael Ho, is one of the best I have ever worked with. He always makes sure that we feel heard and respected, and he goes above and beyond to support our needs.
What do you dislike about the product?
One limitation has been the restricted integration options. Initially, we were limited to web service calls or the databridge server. This constrained our ability to connect with other systems. However, we’re currently testing Databridge Pro, which appears to resolve this issue by offering a broader range of integration capabilities
What problems is the product solving and how is that benefiting you?
Hexagon EAM helps us efficiently track and maintain assets through both reactive work orders and preventive maintenance scheduling. It also manages the full lifecycle of parts used in asset upkeep, from purchasing to inventory storage, all within the same system. One of the most valuable features has been warranty tracking for specific assets, which has allowed us to identify coverage opportunities and save a considerable amount of money by avoiding unnecessary repair costs.
talal a.
All in one Asset management solution
Reviewed on Jun 20, 2025
Review provided by G2
What do you like best about the product?
HxGN EAM provides a robust platform for asset tracking, preventive maintenance scheduling, and work order management. I like the ability to customize asset hierarchies and integrate with IoT data. The user interface is clean and user roles can be well defined. It also works well with SAP data for better decision-making.
What do you dislike about the product?
Initial configuration can be complex, especially if you're migrating from legacy systems. The mobile version also has limitations in offline mode. Some training is required for end users to fully utilize all modules.
What problems is the product solving and how is that benefiting you?
We’re using HxGN EAM to manage preventive maintenance schedules and asset life cycles at a hospital (AKUH). It has helped reduce equipment downtime and improves compliance tracking for audits. Workflows are now more transparent and efficient.