Overview
IBM Maximo Maintenance Management
See how a maintenance manager uses preset role-based dashboards with essential KPIs like open work order awaiting approval or overdue emergency work.
IBM Maximo Maintenance Management
IBM Maximo Health of Your Assets
IBM Maximo Mobile
IBM Maximo Reliability Strategies
IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.
With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.
You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.
Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.
Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271Â
Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .
To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .
Highlights
- IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
- Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
- Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.
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Pricing
Dimension | Description | Cost/12 months | Overage cost |
|---|---|---|---|
Maintenance Essentials | Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users | $37,800.00 | |
Maint Esstls w/NPrd | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr | $49,896.00 | |
Maint Esstls w/Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users | $50,400.00 | |
Maint Esstls w/NPrd+Usrs | Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr | $62,496.00 | |
Maximo IT | Maximo IT, 1 Prod Env, Up To 25 Users | $88,200.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Maximo IT, 1 Prod Env, Up To 25 Users - Overage | $37.50 |
Vendor refund policy
All orders are non-cancellable and all fees and other amounts paid are non-refundable.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.
Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .
View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas and view product documentation at https://www.ibm.com/docs/en/mas .
Click Get support to access product resources, open a case or chat with a support representative.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Centralized asset management has streamlined maintenance workflows and reduced unplanned downtime
What is our primary use case?
IBM Maximo has become an invaluable tool for managing our assets, tracking work orders, and streamlining maintenance operations, thus contributing to a more effective and organized workflow in my organization.
To manage assets, it helps us streamline maintenance operations and save time. It also offers better control over asset tracking and customization for smoother daily operations.
What is most valuable?
IBM Maximo is a very powerful and reliable asset management platform. I appreciate how IBM Maximo brings all assets, maintenance, and monitoring tools into one platform with a modern interface. This integration makes it much easier to track work, understand our asset health, and leverage data for improved decision-making.
The suite's ability to consolidate various functionalities into a singular cohesive solution greatly enhances its convenience and usability, making it a standout tool in my workflow.
The best features IBM Maximo offers are the integration of everything into one place, making management and operations smoother and more efficient through centralized management.
What needs improvement?
One area that I would love IBM Maximo to improve is the learning curve. It has a steep learning curve because the initial setup and configuration is somewhat complex, especially for teams without dedicated IBM Maximo specialists.
For how long have I used the solution?
I have used IBM Maximo for the past three years.
What do I think about the stability of the solution?
IBM Maximo is very stable. I would rate it nine out of ten.
Which solution did I use previously and why did I switch?
We previously used SAP Enterprise Portfolio and Project Management tools.
I decided to switch from SAP to IBM Maximo because as a project manager, it has improved my project management by enabling me to manage and track my work sprint effectively. It has also automated most of our workflows, thus saving a lot of time.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for IBM Maximo is that the cost is very cost-effective and affordable.
Which other solutions did I evaluate?
Before choosing IBM Maximo, I evaluated other options such as MaintainXÂ .
What other advice do I have?
I rate IBM Maximo nine out of ten because it has provided us with centralized asset management, helping us to automate our workflows and improve inventory management, thus reducing unplanned downtime and manual processes, saving a lot of time and cutting operational costs.
When I refer to centralized management, it is very easy to schedule maintenance, track asset health, and access all functionality under one roof. The usability has become so intuitive.