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    IBM Maximo Application Suite Maintenance Essentials (SaaS)

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    Deployed on AWS
    IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.
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    Overview

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    IBM Maximo Application Suite is an integrated asset lifecycle management solution that brings together best-in-class capabilities for asset and facilities management. Built on a remarkable 40-year legacy, IBM Maximo helps organizations reduce unplanned downtime, optimize performance and health of the assets, extending average lifespan of the assets and enhance technician productivity with a fully mobile EAM and AI powered applications.

    With IBM Maximo Maintenance Essentials, you gain an easy-to-adopt solution with key Enterprise Asset Management (EAM), Reliability-Centered Maintenance (RCM), and mobility capabilities in an entry-level configuration. Backed by reliable enterprise-grade security and quality, it enables rapid deployment to drive immediate value.

    You can also purchase Maximo IT to help your organization break down silos between IT and OT, visualize service relationships and asset lifecycles in one place, and combine ITSM and ITAM with intelligent automation to reduce downtime, optimize asset utilization and accelerate issue resolution.

    Subscriptions for IBM Maximo, bundled with AWS infrastructure, are purchased as a single unit, simplifying procurement and management. These subscriptions include comprehensive services such as installation, configuration, platform upgrades, application operations, database management, infrastructure and network management, and Red Hat OpenShift application installation, ensuring a seamless and fully managed experience.

    Want to explore Maximo Application Suite before making a purchase? Try it for free https://www.ibm.com/account/reg/us-en/signup?formid=urx-52271 

    Try the interactive Maximo IT demo at https://www.ibm.com/resources/digital-innovation/demos/IBM-Maximo-IT-demo .

    To explore the full scope of MAS SaaS Essentials, Standard, and Premium Edition configurations, offering additional capacity, applications, and operational options, use the "Request private offer" button, or alternatively, contact your IBM Sales Representative, email AssetManagement@ibm.com , or visit https://www.ibm.com/products/maximo/pricing .

    Highlights

    • IBM Maximo Application Suite is an integrated asset lifecycle management solution that enables you to remotely maintain and manage all your assets throughout their entire lifecycle, from acquisition to disposal, all within a single unified platform.
    • Leverage Maximo Maintenance Essentials to reduce unplanned downtime, optimize asset performance, extend asset lifespan, and enhance technician productivity.
    • Combine IBM Maximo software and AWS infrastructure into a single subscription, simplifying procurement and management. This easy-to-adopt solution features key EAM, RCM, and mobility capabilities, backed by enterprise-grade security. Enjoy fully managed services, including installation, upgrades, database management, and Red Hat OpenShift support, for fast deployment and immediate value.

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    Delivery method

    Deployed on AWS
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    Buyer guide

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    Pricing

    IBM Maximo Application Suite Maintenance Essentials (SaaS)

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    Overage cost
    Maintenance Essentials
    Manage, Health, Mobile & Reliability Stgys: 1 Prod Env, Up To 25 Users
    $39,782.00
    Maint Esstls w/NPrd
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 25 Usr
    $52,512.00
    Maint Esstls w/Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod Env, Up To 50 Users
    $53,042.00
    Maint Esstls w/NPrd+Usrs
    Manage, Health, Mobile & Rblty Stgys: 1 Prod, 1 Non-Prod, Up To 50 Usr
    $65,773.00
    Maximo IT
    Maximo IT, 1 Prod Env, Up To 25 Users
    $92,156.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Maximo IT, 1 Prod Env, Up To 25 Users - Overage
    $39.75

    AI Insights

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    Dimensions summary

    This listing offers two product families as separate contract options. The Maintenance Essentials dimensions bundle Manage, Health, Mobile and Reliability Strategies for one production environment. You scale these along two axes: user capacity (up to 25 or up to 50 users) and whether a non-production environment is included. This creates four Maintenance Essentials variants covering those combinations. The Maximo IT dimension is a distinct option covering one production environment for up to 25 users. A matching Maximo IT overage dimension bills usage that exceeds that included capacity. Choose the variant that fits your environment count and user count.

    Top-of-mind questions for buyers

    Each unit entitles you to one production environment for the named applications. User limits set the number of people who can access that environment. Maintenance Essentials variants cap access at up to 25 or up to 50 users. Maximo IT caps access at up to 25 users. Non-production variants add a separate testing environment.
    A separate Maximo IT overage dimension bills the usage that goes beyond your included one production environment and up to 25 users. The base dimension covers the committed capacity. The overage dimension charges for consumption above that level, so cost rises with additional usage rather than requiring a new contract.
    Maintenance Essentials variants bundle Manage, Health, Mobile and Reliability Strategies applications. Maximo IT is a distinct option focused on IT asset and service management. They bill as separate contract dimensions, so you choose based on whether you manage physical assets or IT assets and services.
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    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts paid are non-refundable.

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    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    IBM Maximo Application Suite clients receive Base Support, which provides strong business protection for production workloads. Alternately, clients who require higher tier, priority care to respond to critical support requests and drive faster case resolution subscribe to Advanced Support, which enables clients to tailor support to their business and environment.

    Compare support options at https://www.ibm.com/support/pages/ibm-advanced-support-offering .

    View the Maximo Application Suite as a Service Getting Started Guide at https://www.ibm.com/docs/mas-saas  and view product documentation at https://www.ibm.com/docs/en/mas .

    Click Get support to access product resources, open a case or chat with a support representative.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Industrial IoT
    Top
    25
    In Automotive
    Top
    10
    In Anomaly Detection-Structured, Data Analysis, Industrial IoT

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    1 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Asset Lifecycle Management
    Integrated platform enabling remote maintenance and management of assets throughout their entire lifecycle, from acquisition to disposal within a single unified system.
    Enterprise Asset Management and Reliability-Centered Maintenance
    Entry-level configuration incorporating key EAM and RCM capabilities for asset and facilities management with enterprise-grade security.
    AI and IoT Integration
    Utilizes artificial intelligence and Internet of Things technologies to optimize equipment performance, extend asset lifecycles, and reduce operational downtime.
    Mobile Enterprise Asset Management
    Fully mobile EAM application enabling technician productivity and remote asset management capabilities.
    Managed Cloud Infrastructure
    Bundled subscription combining IBM Maximo software with AWS infrastructure, including installation, configuration, platform upgrades, database management, and Red Hat OpenShift application installation as fully managed services.
    Asset Lifecycle Management
    Complete asset lifecycle management from cradle to grave with capabilities to track assets, build hierarchies, manage groups, and access detailed asset data with risk calculations.
    Work Order Management
    Automated work order capture, scheduling, and labor cost tracking with field data collection, compliance management through built-in calibration, and resource allocation optimization.
    Inventory and Procurement Management
    Requisition, quote, and purchase order management with streamlined procurement processes and stock level optimization to minimize working capital.
    Mobile Access and Field Operations
    Mobile device access for asset data updates, work request submission, real-time notifications, and on-site inspection capabilities.
    Enterprise Integration and AI Assistance
    Native enterprise integrations including Workday ERP and SAP Certified S/4HANA integration, combined with embedded AI assistant for prescriptive actions, data classification, and workflow automation.
    Predictive Maintenance Analytics
    AI/ML self-supervised deep-learning algorithms that eliminate the need for historical data to predict asset failures and maintenance requirements
    Emission Detection and Localization
    Methane and VOCs leak detection with pinpoint leak location identification and duration/timing analysis for industrial equipment including slop tanks, reciprocating compressors, and pressure relief valves
    Automated Data Acquisition and Processing
    Fully automated end-to-end platform that remotely monitors and manages asset performance 24/7 with integrated sensor data collection and analytics without requiring domain experts or new IT infrastructure
    Plug-and-Play Deployment
    Self-managed, zero-friction deployment approach designed for non-experts that includes sensors and end-to-end APM software in a single SaaS subscription with zero capital expenditure requirements
    Scalable Multi-Asset Monitoring
    Infinitely scalable solution capable of monitoring unconnected and connected industrial assets across multiple sites and manufacturing equipment from a centralized platform

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.4
    650 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    64%
    30%
    4%
    1%
    1%
    8 AWS reviews
    |
    642 external reviews
    External reviews are from G2  and PeerSpot .
    Oil & Energy

    Maximo System Analyst

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    Excellent tool to manage assets. Very configurable.
    What do you dislike about the product?
    We have to deal with several software vulnerabilities
    What problems is the product solving and how is that benefiting you?
    Asset schedule maintenance and inventory. It helps the company to move forward on the day-to-day tasks
    Alejandro C.

    Powerful, Customizable Asset Management—But Updates and Support Need Work

    Reviewed on Oct 29, 2026
    Review provided by G2
    What do you like best about the product?
    I like the scalability and customization options in IBM Maximo Application Suite. I can use automation scripts, overwrite Java classes, create applications from scratch, and create custom workflows. I upgraded from 7.6 to IBM Maximo Application Suite, and it wasn’t that bad. There were some glitches, but the overall experience was decent.
    What do you dislike about the product?
    Updates tend to bring issues into the system, and IBM support isn’t always helpful, so I end up finding my own way to solve them. My upgrade from 7.6 to IBM Maximo Application Suite wasn’t that bad, but it has glitches here and there.
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite to manage our assets, work orders, scheduling, and financials.
    Ray M.

    A Comprehensive Suite for Facility and Asset Management

    Reviewed on Oct 28, 2026
    Review provided by G2
    What do you like best about the product?
    The suite combines a rational set of functionality covering all facets of facility and asset management.
    What do you dislike about the product?
    In general, the overhead created by Open Shift.
    What problems is the product solving and how is that benefiting you?
    Maximo provides the system of record for all information we collect around our assets. It helps by providing what to do on what asset at the correct time and what has been done for regulatory requirements.
    Anonymous

    Strong Integrations and Clear Operational Visibility

    Reviewed on Oct 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like the integration with our enterprise products and the reporting. It helps the teams that do maintenance on power and water products, and helps management see the whole operation. Setup was straightforward with help from IBM.
    What do you dislike about the product?
    N/A
    What problems is the product solving and how is that benefiting you?
    I use IBM Maximo Application Suite mainly for maintenance and control. Its integration with our enterprise products and reporting helps the teams that maintain power and water products, and gives management visibility into the whole operation.
    Manufacturing

    Maximo Streamlines Inventory and Work Orders

    Reviewed on Oct 28, 2026
    Review provided by G2
    What do you like best about the product?
    We use Maximo for our warehousing inventory management and to maintain work orders within our workflow. We have an on-prem Maximo setup across our different mills, which connects to vendor systems so we can request spares and equipment based on our current status.
    What do you dislike about the product?
    We would like more integration with our on-prem systems rather than the cloud, since we own and manage our data systems entirely on-prem. It would be helpful to have an easier way to set up an on-prem gateway, and to support connecting across different network domains.
    What problems is the product solving and how is that benefiting you?
    It’s a centralized platform for our mill to stay on top of our current inventory status, and it’s been really beneficial for budgeting our upcoming purchases. The integration with other IBM systems and ERP systems is also pretty intuitive.
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